Casinomeister’s 2013 Awards cover many aspects of online gambling from a player perspective
Casinomeister, an online gambling information site and one of the industry pioneers, has released its fifteenth annual Awards list, delivering accolades and brickbats in a wide range of categories.
32Red plc again took triple honours for "The Best Casino of 2013 – Global", "Best Casino Group – Global", "Best Customer Service 2013," with Casinomneister owner Bryan Bailey explaining: "100 percent professional – no doubt about that. 100 percent transparent – they are a public company that answers to its shareholders. 100 percent dedicated to a "player first" philosophy that enhances everything in this industry, from player experiences to affiliate marketing…"
Serious rival 3Dice Casino was elected "The Best Casino of 2013 – US Friendly," after players applauded its Zeitgeist initiative as "ingenious". This facility displays live payout statistics (including the percentage of payouts being made in under 30 minutes), live RTP, slot popularity, recent big wins, recent jackpots, and membership stats from the online casino's chatroom, creating a community ambience in addition to suppling useful information.
Best New Casino of 2013 was given to Guts.com, "No reverse time, less than two hour payments, and no payout limits, they have a top notch management team that ensures that their player's needs are dealt with swiftly and professionally. Powered by Netent, MGS, Betsoft, IGT, Sheriff Gaming, OMI; the forum is packed with kudos and happy comments from the dedicated players of Guts," the citation reveals.
Affiliate Republik, a relatively new affiliate program, won the Best Affiliate Program 2013, driven by the professional, empirical and industry knowledge of its managers when it comes to SEO and matters affiliate. "They know players' needs and expectations, and they know what is on affiliates' minds and what they expect as well: fairness, transparency, and professionalism," Bailey explains.
The negative side of the industry is also well-covered, illustrating that although things are improving, there are still too many rogues and incompetents polluting the online gambling gene pool.
The dark-side categories include Worst Customer Service, Worst Casino, Worst Player Experience, Biggest Disappointment of 2013, Head in the Sand Award, Stupid Casino Tricks, Evil Player Award.
Check out the full list here.
Online Casino News Courtesy of Infopowa