Your Opinions - would you pay to to gamble your own money?

ReggieMac

Experienced Member
Joined
May 17, 2017
Location
UK
Hi all, just wondering what peoples opinions are about being charged to make to a deposit to an online casino? Would you do this? Pay for the chance to not only win but lose money?

From what I have seen so far there are quite a few online casinos that do this.

I for one certainly would not, in fact I registered a new account yesterday with Rizk and went to make my first deposit. I then notice that a charge, albeit small, would be added to do so. I immediately requested my new account closed.

Do you consider this a reasonable thing to do?
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Hi all, just wondering what peoples opinions are about being charged to make to a deposit to an online casino? Would you do this? Pay for the chance to not only win but lose money?

From what I have seen so far there are quite a few online casinos that do this.

I for one certainly would not, in fact I registered a new account yesterday with Rizk and went to make my first deposit. I then notice that a charge, albeit small, would be added to do so. I immediately requested my new account closed.

Do you consider this a reasonable thing to do?

It's reasonable if they mention it before you make a deposit. Actually, it's a moot issue. All casinos cover this cost one way or another. Rizk is just doing it as you enter the casino. :D

They could just not doing when depositing, but they will cover it another way somehow - just like everyone else.
 

RichyJ75

Has been a very naughty boy ...
PABnonaccred
Joined
Apr 3, 2015
Location
Kent
I'm in two minds about this. Yes, I appreciate it does cost the company to operate a card payment system, but these expenses can be included in their accounts and as such, be absorbed as a running expense and therefore reduce their tax bill since their profits would, in theory, be less.

Should it cost the customer to shop at that place? Well, as Bryan has said, they would cover it another way somehow. If all is transparent in what you are paying, then no big issue as like you say, it is a relatively small charge. End of the day, who does it benefit the most? In my eyes, the casino since they are receiving money, but likewise the customer as it is convenient to use card payments instead of depositing cash off or doing a bank transfer, etc.

To sweeten the deal, I think casinos charging to make deposits should at least process withdrawals immediately upon request!

I dread to think how much in charges I have paid from using credit and debit cards for deposits/withdrawals as well as currency conversions, etc. But, I am aware of these factors and acknowledge it is all part of gambling!
 

ReggieMac

Experienced Member
Joined
May 17, 2017
Location
UK
I'm in two minds about this. Yes, I appreciate it does cost the company to operate a card payment system, but these expenses can be included in their accounts and as such, be absorbed as a running expense and therefore reduce their tax bill since their profits would, in theory, be less.

Should it cost the customer to shop at that place? Well, as Bryan has said, they would cover it another way somehow. If all is transparent in what you are paying, then no big issue as like you say, it is a relatively small charge. End of the day, who does it benefit the most? In my eyes, the casino since they are receiving money, but likewise the customer as it is convenient to use card payments instead of depositing cash off or doing a bank transfer, etc.

To sweeten the deal, I think casinos charging to make deposits should at least process withdrawals immediately upon request!

I dread to think how much in charges I have paid from using credit and debit cards for deposits/withdrawals as well as currency conversions, etc. But, I am aware of these factors and acknowledge it is all part of gambling!

You make a very good point there. You might think that having to pay a charge for a deposit could be the same for speeding up a withdrawal! Either wait the specified time or pay a small charge to speed it up! But of course no way that will happen as they want you to get itchy fingers with the withdrawal money sitting there for a few days tempting you to spend it again! :)
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
It's all about competition. It hasn't been the norm in online gambling to charge for deposits, so casinos that do can have a rough ride from players. Part of the problem is that players see the charge, but don't see any additional benefits from paying it when compared with another casino that does not charge for deposits.

For those that don't charge, players don't see how the casino is covering the cost, so as far as they are concerned it's free.

In the real world, we know that retailers also have to pay for accepting card transactions, but this isn't passed on to the customer, so the real world experience is one of paying the price marked on the shelf at the till, whether by card or cash. Shops of course include the costs in the price on the shelf.

One problem for casinos is that they often charge far more than it actually costs them, and we know this thanks to a new European directive that severely limited what card issuers could charge their merchants, yet despite the passing of this new regulation, we have not seen a cut in the charges levied by casinos that charge for deposits.

Debit cards cost very little, yet casinos often treat these as credit cards and charge credit card rates for player deposits.

Deposit charges ARE putting players off, and if other casinos don't charge, competition should curb this practice.
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
No, I don't think it's acceptable, it's up to them to absorb the costs in other ways. They're a business and shouldn't pass on their overheads onto the customer.

It smacks of greed, there are plenty of businesses that don't penalise you for using their service. Hence, I'll give those that try it a wide berth, and choose to play at any of the multitude of other sites that don't rip you off before you've even begun.

I won't encourage companies to fleece me before I've even pressed 'spin', it sours the session before it's even started :cool:
 

Googobucs

Meister Member
Joined
Sep 18, 2013
Location
Florida, USA
They charge fees because they can. If enough people stop playing because of the fee it will go away.

The B&M near my home started charging for parking. Enough people complained that they started offering free parking for high rollers and then sending comps for free free parking on certain days and guess what?? Parking is now free.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Do you consider this a reasonable thing to do?
No - I think it's outrageous! :mad:
When Rizk first opened I was very excited about it and looking forward to playing there a lot - I think they could have become one of my regular places to play... But when I found out they charge to Deposit AND to Withdraw - that was it - no way are they getting regular deposits from me.
Utterly stupid IMO - especially for players like me who deposit £300 - £400 at a time - they are losing the chance of me losing that to them just because they insist on these ridiculous charges. :(
Their loss - Videoslots, Vera & John and Casumo get my money instead! ;)

KK
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
I refuse to pay to deposit, stopped playing at Rizk for that reason, and Mr Green lost around £500 in deposits from me a week when they started charging. The only exception is if a casino offers something others don't, for example, before I closed my account due to their spamming, I would deposit at casumo as they had a large selection of Novomatic games that no other casino I was a member of had.

I don't agree that the fee is still covered by the player at casino's that don't charge, well not always anyway. It can come out of their profits as an operating cost, plus, most casinos who charge deposit fees also seem to take the same costs from affiliate payments, so are they getting it twice from customers who signed up through an affiliate link?

However, the fact remains, if I deposit £100 at Mr Green, it costs me £102.50. If I deposit £100 at Videoslots it costs me £100. I fail to see how videoslots are getting that extra £2.50 from me in any other way.
 

Vegasbum

Senior Member
Joined
Jul 27, 2007
Location
Ontario
I refuse to be charged extra for a deposit. Tell me the greedy bastards don't make enough on their slots?? I can go to my local land casino and they don't charge for me anything. Yes I know online casinos have different expenses but nothing like land casinos have....like huge hydro bills....100's of staff.....much more taxes than online have....up keep...ect.

It is just greed and online casinos will take what ever you give them, and more. I will not pay it.
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
I refuse to pay to deposit, stopped playing at Rizk for that reason, and Mr Green lost around £500 in deposits from me a week when they started charging. The only exception is if a casino offers something others don't, for example, before I closed my account due to their spamming, I would deposit at casumo as they had a large selection of Novomatic games that no other casino I was a member of had.

I don't agree that the fee is still covered by the player at casino's that don't charge, well not always anyway. It can come out of their profits as an operating cost, plus, most casinos who charge deposit fees also seem to take the same costs from affiliate payments, so are they getting it twice from customers who signed up through an affiliate link?

However, the fact remains, if I deposit £100 at Mr Green, it costs me £102.50. If I deposit £100 at Videoslots it costs me £100. I fail to see how videoslots are getting that extra £2.50 from me in any other way.

And the likes of VideoSlots give a hell of a lot back for their no-fee-deposits - cashback, race winnings, weekly free spins, achievement awards, slot battles, etc

Compared to Rizk's charged-for-deposits, with their feeble 'loyalty' scheme of a few free spins from their wheel (if you're lucky) after wagering 100's.
and considering the instability of their platform, who's going to pay extra for lag and disconnections ?
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
And the likes of VideoSlots give a hell of a lot back for their no-fee-deposits - cashback, race winnings, weekly free spins, achievement awards, slot battles, etc

Compared to Rizk's charged-for-deposits, with their feeble 'loyalty' scheme of a few free spins from their wheel (if you're lucky) after wagering 100's.
and considering the instability of their platform, who's going to pay extra for lag and disconnections ?

Exactly, I keep seeing it mentioned that we still pay the fee, just in other ways, yet I've yet to see anyone actually explain how that is the case. Rizk is one of the worst as the rewards are terrible, but more to the point, the casino is rubbish, with constant lags and disconnects, which has been ongoing for months, maybe they should put these payment fees into actually making the platform work!
 

slot_zombie

Senior Member
Joined
Jul 25, 2014
Location
UK
Never paid a fee to deposit or withdraw, and never will. Just one £100 deposit per week and that's an extra tenner out of my wallet every month, no thanks.

Let's face it, most deposits turn to dogshit and the casino gets to keep 100% of it. They are making an absolute fortune off of their slots. Charging money on top of this is just greed gone mad.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
They charge fees because they can. If enough people stop playing because of the fee it will go away.

The B&M near my home started charging for parking. Enough people complained that they started offering free parking for high rollers and then sending comps for free free parking on certain days and guess what?? Parking is now free.

That's just plain daft, it's a CASINO, they WANT people to park and then stay as long as they can keep their eyes open. This is why casinos don't have clocks, never close, and offer free drinks and food to players to ensure they don't wander off the premises for a snack. I expect they took their customers for granted, and decided to get a little extra from them by effectively introducing an entry charge on top of the RTP charged by the games.

A fee for depositing is effectively an "entry charge" for an online casino, and is something best avoided. A withdrawal charge is a better option as the player is going to be in a better mood having beaten the house. In a land casino, this good mood might lead to a tip for the dealer (in the US at least), and online it would make a player more willing to pay a withdrawal fee, especially if a perk was offered like immediate processing.
 

ShadyFei

Experienced Member
Joined
Dec 22, 2016
Location
Canada - West Coast
It defies logic that a casino would ask me to pay extra for the privilege of giving them my money. Especially percentage: the more you deposit, the more fees you pay! Brilliant business model. Fees are a strong disincentive to depositing money. I do not and will not ever play at Rizk or any other casino that charges me a fee to take my money.

Casinos that charge deposit fees leave me with the impression that they might be a bit dodgy and make it difficult if/when I try to withdraw winnings. Even if the casino has been accredited and deemed reputable. I know this may not be fair, but the practice leaves me with a bad taste in my mouth and it is a deal-breaker. Why would I choose to play at casinos like that when there are so many other choices?
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Outrageous charging for deposit or withdraw, I do not mind a small charge to be fair but I deposit small.

If you big depositor and get a charged % than it can add up. I wonder how many players a casino have lost due to the fee's?

As long as there upfront about it I see no problem with a small charge but they will be shooting them self in the foot, there are not many sites I do get charged but like I said as I deposit small its not really noticeable, take slotmagic and sister site's for a £20 depo it cost me £20.50 I can live with a 50p charge but if you depo say £200 than that charge soon whacks up as would be a £5 charge or if a big spender and depo 2k its a £50 charge

I know U.K has some rules about charging excessive rate on card use. even 2k deposit than £50 is far to much to much to charge. I am not really clued up on what is actually charged when use a card but I know it cost a fraction of what some sites charge you
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
It's all a bit cloack and dagger, and I don't know the full accuracy of these figures, but they would indicate that companies turn a profit just off their card charges, and not just to cover overheads:

What the CMS says a retailer typically pays on a £100 sale:

Cash: Zero. The shop gets £100
Debit card: 8p per transaction. The shop gets £99.92
Credit card: 0.8 per cent. The shop gets £99.20
Premium/rewards card: up to 1.6 per cent. The shop gets £98.40


Could be wrong for all I know but it makes you wonder :cool:
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
It's all a bit cloack and dagger, and I don't know the full accuracy of these figures, but they would indicate that companies turn a profit just off their card charges, and not just to cover overheads:

What the CMS says a retailer typically pays on a £100 sale:

Cash: Zero. The shop gets £100
Debit card: 8p per transaction. The shop gets £99.92
Credit card: 0.8 per cent. The shop gets £99.20
Premium/rewards card: up to 1.6 per cent. The shop gets £98.40


Could be wrong for all I know but it makes you wonder :cool:

I know a few boys that own shops and many of pubs. I do not really ask what the charges are but I am sure the last I heard was about 12p a transaction

Thats another thing I am not happy with one bar staff as the other day the buggers was charging me 50p a splash of lemonade in my wine, I make sure I get a few free drinks next time I am in there, Not just casino inflating the price lol
 

souldragon

Senior Member
Joined
Oct 17, 2012
Location
Kent,United Kingdom
Unless there is some way by which the charges made by the credit and debit card companies can vary from casino to casino then there is no justification for a casino to apply charges especially in relation to deposits and as already mentioned,the charges are far higher than those imposed by the card companies,especially for debit card transactions.There are enough decent casinos out there who realise that they can easily cover any charges they have to pay without making any dents in their profits.I have never heard of a land based casino charging an admission fee and any that did would soon see customers voting with their feet.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Hi all, just wondering what peoples opinions are about being charged to make to a deposit to an online casino? Would you do this? Pay for the chance to not only win but lose money?

From what I have seen so far there are quite a few online casinos that do this.

I for one certainly would not, in fact I registered a new account yesterday with Rizk and went to make my first deposit. I then notice that a charge, albeit small, would be added to do so. I immediately requested my new account closed.

Do you consider this a reasonable thing to do?
Yes but that depends upon the payment method. I played at casumo the last few weeks and didn't have a charge as i used a alternative payment method, the withdrawl was also fast and efficiently dealt with twice in a week. Zero charge.
However, I don't see a need for a casino to charge a Deposit or withdrawl fee, unless that fee would guarantee a payment in less than 24hrs, and don't see that happening anywhere. Where in reality it could, easily.
Last year for example, I played at a nektan casino. I called up personally asking what kyc they wanted on top of my passport and bank card.
They told me nothing else, and they made my withdrawal that morning. It was in my account before 2pm the same day.
So if they wanted to process your withdrawals, efficiently and swiftly they can. We all know the reasons (some) don't.
 
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