Feedback Your Guts Casinomeister Team are here

[dionysus]

theres supposedly a GUTS rep but hasnt been in in 3 weeks - you can always ask Bryan to poke em with a stick

 

[snorky510238]

Any excuse not to pay. Talk about players trying to circumvent rules and regs. Casinos need to take a look in the mirror. Maybe the thread title should be changed to ARE’NT here.

 

[colinsunderland]

This is embarrassing, frustrating and impossible.

It is now with the risk and fraud team...for what reason...i have no idea....but they are now wondering if my account is linked to my business...all because i said i only have a business bank account and no other bank account to withdraw to.
the level of incompetency is astounding.

Is there no one besides CS to speak to?

@Casinomeister

Sent you a pm

 

[Borgie]

theres supposedly a GUTS rep but hasnt been in in 3 weeks - you can always ask Bryan to poke em with a stick

Par for the course for too many reps .

 

[dionysus]

Par for the course for too many reps .

well, that'd be a reason to ping Bryan - issues won't get resolved if he's not drawn attention to them.

 

[Steviedoo]

Any excuse not to pay. Talk about players trying to circumvent rules and regs. Casinos need to take a look in the mirror. Maybe the thread title should be changed to ARE’NT here.

I don’t think it’s an excuse for non payment. It’s pure incompetence.

 

[geordiecolin]

I don’t think it’s an excuse for non payment. It’s pure incompetence.

I can not foresee any valid reason why you should not be paid promptly. As for their status in here goes? I can only see their past history playing a part in. But that surely should have a limit

 

[Playford7]

I can not foresee any valid reason why you should not be paid promptly. As for their status in here goes? I can only see their past history playing a part in. But that surely should have a limit

Another casino living on borrowed time until they are told to make a presence..
then ‘poooof’ all of a sudden a ‘sorry’ we are here and back to square one we go..

 

[geordiecolin]

Another casino living on borrowed time until they are told to make a presence..
then ‘poooof’ all of a sudden a ‘sorry’ we are here and back to square one we go..

You may think that but I could not possibly comment.

What was that line from?

Hint.
The answer could be everything online gambling relate

 

[Steviedoo]

Received another email requesting bank statements linked to a card that has no bank attached to it. Which I answered several times several emails ago may I add.

What a joke this has become. It is Thursday. This has been going on for days.

We have credit cards (mastercards) in north America that are issued by department stores and not banks that you can use everywhere. Is this not common in Europe?

There is 3k sitting in my guts account completely reversible.


What if I deposit 50$ with ecopayz. reverse the 3k. Play my 50$. Then withdraw The full amount to ecopayz?


At this rate I would have had time to go open a bank account. And that’s that.

 

[Mouche12]

This is such a poor experience and it surprises me that you're not getting any help Steviedoo. I understand that multiple PM's to the reps didn't trigger any response? You should PM Bryan about this or submit a PAB perhaps? I know they're a solid casino and you will get your winnings, but this is taking way too long.

I always use Neteller and payments are fast, but your experience is inexcusable. It's a pain in the neck, but you should take further action.

 

[Jono777]

Oh look, still no rep.

Quelle suprise'

 

[colinsunderland]

Oh look, still no rep.

Quelle suprise'

I'm still waiting for an answer to my post Feedback - Your Guts Casinomeister Team are here on the 1st Feb, even though they have been on multiple times.
22nd March was the last time they were in
@LadyJelena @Casinomeister can you give them a nudge to help @Steviedoo out?

 

[Steviedoo]

So I went to CS after I wrote my post.

After several emails. Several chats and responses.

They now want my first born.

Ok no. Lol.

However there was a card I tried to use on my account that did not work. They want me to dig up that card and send them a photo. I have no clue where and what it is.

I do not understand if the card did not process a payment why they would need it. So here I go. Digging in my house for a card and and and

 

[goatwack]

So rewind 4-5 years and Guts were the dog's gonads

Now they're simply _ _ _ t

 

[Tirilej]

So I went to CS after I wrote my post.

After several emails. Several chats and responses.

They now want my first born.

Ok no. Lol.

However there was a card I tried to use on my account that did not work. They want me to dig up that card and send them a photo. I have no clue where and what it is.

I do not understand if the card did not process a payment why they would need it. So here I go. Digging in my house for a card and and and

They can't ask for a card you haven't used. It could have been one you bought for that occasion or simply writing the wrong number.
You've been playing there for years if I understand correct so why in the world do they suddenly think you're a fraudster?
Just because they can't pay you they try to make it your fault. That's not really fair.

Try to make this guy help you. He have read the thread so if he can't help then I really hope he at least make their rep appear again. https://www.casinomeister.com/forums/members/gig_alex.50265/

 

[Casinomeister]

I'm still waiting for an answer to my post Feedback - Your Guts Casinomeister Team are here on the 1st Feb, even though they have been on multiple times.
22nd March was the last time they were in
@LadyJelena @Casinomeister can you give them a nudge to help @Steviedoo out?

Nudged.

 

[Jono777]

So rewind 4-5 years and Guts were the dog's gonads

Now they're simply _ _ _ t

They were my go to site, religiously, without fail....

Then Ben went, My good friend Yits went, they scrapped the Monday double deal....

So Jon went

 

[Steviedoo]

Found the card they wanted. Sent it off. Let’s see what happens.



I know videoslots has come under fire these last few weeks. But I withdrew 500$ at 921am. At 922am I had an email saying my withdrawal was processed. So that is why I will play at videoslots most of the time.

 

[Mouche12]

I must add though that I chose Guts again as my place-to-go several months ago. Not many cashouts but lots of nd bonuses and free spins, some at my request. I am not eligible for the 100% reload bonus as I use Neteller, but this week for instance I received 80 fs on two slots and another $20 nd bonus.

Customer service is very friendly and generous, and payouts are fast. That's why I just don't understand why the reps won't tune in and why CS is making matters only worse.

 

[Slottery]

Found the card they wanted. Sent it off. Let’s see what happens.



I know videoslots has come under fire these last few weeks. But I withdrew 500$ at 921am. At 922am I had an email saying my withdrawal was processed. So that is why I will play at videoslots most of the time.

I also prefer sites with automated withdrawals (hard to see that it would have been manually approved in a minute as they might have other players too) until certain amount, account fully verified and same payment method used. Then you get your dosh in minutes.

 

[Jono777]

.....sigh



Any luck yet @Steviedoo

 

[goatwack]

.....sigh

View attachment 107264

Any luck yet @Steviedoo

I'd been thinking of hiring a Graphics Designer, I believe my prayers have been answered

 

[Borgie]

I'd been thinking of hiring a Graphics Designer, I believe my prayers have been answered

He's the bees knees - I will hire him... look at that artwork !! Amazing stuff .

 

[Borgie]

This is tiresome .. Thread after thread where the rep vanishes ! Izzy whizzy lets get bizzy and poof gone - for weeks - so people point it out and complain understandably. Eventually Bryan or another mod has to intervene . Rep gets dragged out from wherever - does a few bits and vanishes again . Rinse and repeat.

Is this part of their accreditation or not to have an active rep - and what does "active" mean - the fact they are alive somewhere may not be enough!