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www.Bwin.com problem

Discussion in 'Casino Complaints - Non-Bonus Issues' started by BWINcomFraud, Jul 9, 2009.

    Jul 9, 2009
  1. BWINcomFraud

    BWINcomFraud banned user: abusive behaviour in response to PAB PABnoaccred

    Occupation:
    Boss
    Location:
    Frankfurt am Main
    I had account at Bwin in June 2009, deposited many times money, alltogether 3000eur, then I won 736eur and wanted to take all my money out. Bwin didn't respond to my requests, they said they didn't receive my docs like passport and credit cards, even I sended it many times, almost everyday.

    Then they closed my account for "security reason". I assure you that Bwin, that is operated offshore in Gibraltar doesn't have any oversight, Gibraltar Gambling Commission oversees Bwin same as two criminals from the same gang would. They are all together, I know that Gibraltar is heaven on earth for money laundering, criminal cartels use it, what can you expect from Gibraltar Gaming Commission?

    I wrote to them, NOTHING they helped me.

    Bwin is run by two criminal executives Manfred Bodner and Norbert Teufelberger, who even did jail term in France. KEEP AWAY FROM THIS FRAUDULENT BWIN. THEY WILL USE THIS SECURITY REASONS BULLSHIT TO CLOSE WINNING ACCOUNTS, also they are public company listed in Vienna Stack Exchange, their shares are manipulated by insiders on very small volume to make Bwin look like 1 billion EUR corporation, in fact they are Bwin fraud and Scam Madoff company that one day will go bust just like ENRON and other fraudsters failed. They are Bwin Criminal Enterprise I advise you never open account with them, it was my nightmare how they steal money in such a manner!!!
     
  2. Jul 9, 2009
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    You're breaking just about every rule in this forum by posting libelous claims, posting complaints in the wrong section, and making accusations you probably can't back up.

    I'll do you a favor and move this to the complaints section and I would recommend reading the rules of this forum - then feel free to PAB and Max will take a look at this.
     
  4. Jul 9, 2009
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  6. Jul 9, 2009
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Buddy did PAB ... on [strike]the 3rd[/strike] the 24th of June.

    All of a sudden he's gone ape-shit, dumped a bunch of crap on me and been making demands all day long.

    Under normal circumstances I'd say we toss this issue out and let him take his chances but I doubt that will be necessary: from the response I've had from the casino on this one so far I seriously doubt they'll take the PAB seriously now that he's posted this.

    Way to go fella, I think you've screwed this one up all by yourself. :thumbsup:

    PS. For what it's worth I think his English language skills aren't nearly as good as he thinks they are. Lots of screw-ups that only make this situation worse for him.
     
    Last edited: Jul 9, 2009
  8. Jul 9, 2009
  9. WonderingSpirit

    WonderingSpirit Casino critic

    Occupation:
    -
    Location:
    Scandinavia
    Jailtime part of his post is correct though.

    You must register/login in order to see the link.
     
  10. Jul 9, 2009
  11. kmay87

    kmay87 Meister Member PABnononaccred PABaccred2

    Occupation:
    Barrister
    Location:
    England
    Where does it say that?
     
  12. Jul 9, 2009
  13. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    OP banned for being a dick (a rather garbled "FYA!" email re: his PAB).
     
  14. Jul 9, 2009
  15. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    However, the jailtime was for standing up to the French, who in turn are breaking the spirit of EU rules in order to protect state monopoly interests.

    It is a shame that the OP went "ape-shit" like this, even creating a username that makes it plain they only joined this forum to complain.

    However, Bwin are not coming out of this well if what the OP says is broadly correct. IF players are sending their security documents off, it is the responsibility of the operator to provide the correct email address, and to ensure this email address is technically capable of handling the documents, and that the staff manning the department know how to open attached documents, and prepare them for review by the finance and security team.

    It seems far too common a problem of players sending in documents, and casinos claiming not to have received them, or having lost them, despite players using the correct email address. Another problem is operators ignoring emails sent by players.

    The fact that I have experienced both problems a number of times, and at accredited casinos too, means I believe this part of the OP's account is genuine:-

    Then,

    This is also likely, but as this follows from the problems the player had earlier, is going to inflame things further. Now rather than incompetence (likely to be the correct explanation), the player is going to believe that it was DELIBERATE ACTION to repeatedly pretend not to have received the documents, followed by intentional ignoring of emails, so that they could justify the confiscation of the funds (they may not have said this, but by locking the account, providing no proper reason, and ignoring emails from the player, have caused the player to believe they have fallen victim to a scam).

    Player does a bit of digging, and finds some dirt, but does not really look too deeply, but is in a rage and proceeds to go "ape-shit".

    Bwin is not accredited, and there is ANOTHER player posting about problems in getting paid.

    Either Bwin really is in trouble, or they have been selected for attack by fraudsters.

    I think Bwin has a rep here, and if the OP had only recently submitted the PAB, not enough time would have been available to bring it to a conclusion.

    The OP's opening salvo on the forum is likely to have severely damaged the likelihood of a favourable outcome, especially one that would have involved a "goodwill gesture" on the part of Bwin.

    A good accountant would be able to check this, insider dealing may skew share prices (which is why it is done), but will NOT make a jot of difference to the company's bottom line.
    Many companies have a market capitalisation that is greater than their net worth, it does not prove they are running a scam, it is simply down to market forces, too many people wanting to buy in to potential future profits, and too few willing to sell their shares.
    The reverse is also true, a company's total issued shares can be worth less than even cash in their bank accounts - many investors like to buy into these companies so long as they are not wasting this money, as such investments tend to be +EV, almost like "advantage investing";)

    Gibraltar is considered one of the best licensing juristictions, so I find this hard to believe:-

    I presume the OP meant to say they DIDN'T help.

    What does "nothing" mean. They certainly would not have had enough time to investigate, however, the OP should have received an acknowledgement of his complaint from them - after all, this is not Malta:rolleyes:
     
  16. Jul 9, 2009
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Like the following?
    :lolup:

    I could have helped the guy. What a shame. :rolleyes:
     
  18. Jul 9, 2009
  19. WonderingSpirit

    WonderingSpirit Casino critic

    Occupation:
    -
    Location:
    Scandinavia
    Well, you were looking at the link:)


    Although I can understand that the OP is frustrated, beeing abusive to the ones he wants help from is a dumbass move.
     
  20. Jul 9, 2009
  21. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    I didn't think it was THAT bad:eek:

    I can now see why he went from "member" to "banned member" whilst I was composing my post.

    We have to presume Bwin are innocent until proven otherwise, the OP seems to give the impression he hoped threats, rather than mediation/investigation, would offer the best outcome - he is clearly no longer interested in getting to the bottom of this, despite their being a reasonable chunk of money at stake.

    If he behaved in the same manner with the Gibraltan regulators, it would explain why he didn't get anywhere with them either.
     
  22. Jul 9, 2009
  23. kmay87

    kmay87 Meister Member PABnononaccred PABaccred2

    Occupation:
    Barrister
    Location:
    England
    Yeah I got that, but from the OPs post I was looking for some actual imprisonment rather than just being arrested and bailed. My fault for not being clear :)
     

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