Roguish Wow, GrandParker! REALLY?!!?

[rshkrn]

now I know where my vote is going for the rogue category....!

 

[alexking12k]

This is a precautionary story about Grand Parker casino.

I am shocked at this casino. I was a new customer there and got an introductory $20 free chip. I played on it and won the maximum cashout of $100 (woot!). Then the problems started

Firstly, they took forever to respond to my documents. Finally they admitted they had them but wouldn't approve them since I didn't make a deposit. The problem was that I had a cashable balance in my account and could not cashout as the cashier wont allow you without approved docs. So it is a no-win cycle. Finally, I agreed to make a deposit and then immediately cashout after they approved the docs. They did approve the docs a week later and I cashed out. The waiting time is 2 weeks.

Well, just before the 2 week period was up I got an email offer to reverse my cashout and get double the amount in a cashable bonus with no maximum amount to win. I logged into the casino and saw that my withdrawal had been reversed by the casino. Firstly, I asked about the bonus they offered. Then they said it was a mistake and they could only give me 1/3 of the original offer. I declined and said just cash me out. I also told them that I didn't want to wait for 2 more weeks because they reversed my withdrawal without my consent. The live chat support agreed and told me it would get processed normally after trying to talk me into the bonus that was lowered on me at the last second.

THEN the big bomb dropped. I got ANOTHER email stating that my withdrawal was NOT approved because I was randomly selected for a "security check". And that this check could take up to 60 business days. WHAT? Wait, it gets worse. They don't count Friday as a business day. So there are only 4 business days a week unless there is a holiday. When there is a holiday the day before and/or after often doesn't count as a business day either!! In other words, this "random security check" will take over 4 months to complete. I have been waiting on this cashout for 2 months already.

Have they absolutely no shame at all?

If they would at least get creative as opposed to have the same excuse over and over, LOL!

 

[Kobzon]

re

This is a precautionary story about Grand Parker casino.

I am shocked at this casino. I was a new customer there and got an introductory $20 free chip. I played on it and won the maximum cashout of $100 (woot!). Then the problems started

Firstly, they took forever to respond to my documents. Finally they admitted they had them but wouldn't approve them since I didn't make a deposit. The problem was that I had a cashable balance in my account and could not cashout as the cashier wont allow you without approved docs. So it is a no-win cycle. Finally, I agreed to make a deposit and then immediately cashout after they approved the docs. They did approve the docs a week later and I cashed out. The waiting time is 2 weeks.

Well, just before the 2 week period was up I got an email offer to reverse my cashout and get double the amount in a cashable bonus with no maximum amount to win. I logged into the casino and saw that my withdrawal had been reversed by the casino. Firstly, I asked about the bonus they offered. Then they said it was a mistake and they could only give me 1/3 of the original offer. I declined and said just cash me out. I also told them that I didn't want to wait for 2 more weeks because they reversed my withdrawal without my consent. The live chat support agreed and told me it would get processed normally after trying to talk me into the bonus that was lowered on me at the last second.

THEN the big bomb dropped. I got ANOTHER email stating that my withdrawal was NOT approved because I was randomly selected for a "security check". And that this check could take up to 60 business days. WHAT? Wait, it gets worse. They don't count Friday as a business day. So there are only 4 business days a week unless there is a holiday. When there is a holiday the day before and/or after often doesn't count as a business day either!! In other words, this "random security check" will take over 4 months to complete. I have been waiting on this cashout for 2 months already.

Have they absolutely no shame at all?

Also crap happaned there with me. used to play there , also took 20 free , spend 2 days to go over wager and then they told me that my country is prohibited to play in this casino.

 

[john39]

just an update on my issue, I requested payout again and after 2 weeks it was processed nothing on the 60 day investigation but at least I was paid

 

[bigsmile]

They should totally be avoided*** I went through this whole process. Then they finally sent me a payment. Then I withdrew again and they waited the entire 2 weeks then DENIED my cashout and sent me THE SAME EMAIL !!!! So I need ANOTHER security check for 60 days... oh, and they do mean that there are only 4 business days in a week. That is no joke that they don't count Friday as a business day.

I regret playing with these thieves so much.

 

[PNEFOREVER2]

Shocks me that members that have been here for months, in some cases years would rather deposit willy nilly somewhere rather than take 5 mins to check out the rogue pit/accredited list.

You all must be loaded if you feel you needn't bother doing your research.

 

[bigsmile]

Shocks me that members that have been here for months, in some cases years would rather deposit willy nilly somewhere rather than take 5 mins to check out the rogue pit/accredited list.

You all must be loaded if you feel you needn't bother doing your research.

Yeah! man your so smart! I never thought of that buddy. Wow!

ORRRRR.... perhaps in your haste to be critical you didn't have time to think of the fact that perhaps some of us that have been here for months actually played at these casinos BEFORE joining here... but go on with your snide comments regardless of your knowledge of which you speak.