- Joined
- Apr 17, 2010
- Location
- Turn around...
I've got a reply from our regulators.
According to it, if a player requested their to be removed and account closed, we would still be required to archive their details for 6 years. They also suggested that we will have to go back to the player and confirm that all
their details have been archived (to prevent repeated registration with the same data) and removed from the active database.
Hope I informed you well.
That's what I thought, SIX years holding player's sensitive documents isn't acceptable on a gambling server or anywhere.
The UK Information & Commissioners Office states within Principle 5 alone:
UK Quote:
"Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes."
You only need to hold information to verify the player and that's it. If you need it again ask for it but don't store it and back it up for SIX years.
So IMO once the documents are approved, then a player should be able to delete said information from your server, or any Web site server.
Honestly I can't imagine if online gambling becomes legal worldwide, including the U.S. and sensitive personal information is being backed up for years through every gambling server, look at the possible consequences.
Maybe this why only a hand full of operators do the upload within player management on their gaming server and the rest rely on unsecure email.
In the OP's case he inadvertently uploaded his doc's when he didn't need too and so his documents are stored on your server for an admitted SIX years. The screen shot I viewed in another thread says "Upload your documents" you're asking for data that might not be required.
Viktar Quote:
"They also suggested that we will have to go back to the player and confirm that all
their details have been archived (to prevent repeated registration with the same data) and removed from the active database."
I have no clue what this means, how would a player know if their information has been archived?
I think Big Casino and Viaden are on the up and up from what I've seen to date, that ratiocination isn't in play but doc. procedures are lame, welcome to the group among others.