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Working in online casino and Remote Gaming approval of Employee application

Discussion in 'Casino Industry Discussion' started by Litigol, Apr 27, 2017.

Tags:
    Apr 27, 2017
  1. Litigol

    Litigol Dormant account

    Location:
    Sweden
    Hello All,

    I've been offered a job in online casino in Malta as a support agent. I did some research and I noticed you have to fill Remote gaming approval of Employee Application. I do not have criminal record and I can prove that, but I have messed up with my economy in the past(nothing to do with gambling though) and therefore there are judgments entered against me, several of those. All this can be seen in my homelands financial credit check, but not in the criminal record. However, those debts and judgments has nothing to do with me as a employee: I'm trustworthy and honest, although I did make bad financial decision in the past and I also did bad money management when I was younger and I can admit that.

    However, if I take the job, we will fill the form AFTER I've signed the contract with the company and landed to new country. So.. in the application it says pretty much like this:

    "I understand that by signing this authorisation on behalf of the applicant, a financial record check may be performed.
    I hereby authorise any banking and, or financial institution to surrender to the Authority a complete and accurate record of
    any transactions that may have occurred with that institution, including, but not limited to internal banking memoranda,
    past and present loan applications, financial statements and any other documents relating to business financial records
    in whatever form and wherever located."

    So I have now two options IF I take the job: Either mention everything(and there are a lot of those judgments as every single bill can be it's own and it could be they won't give me license. OR fill the application and not mentioning those and trust that they cannot, despite of what it reads, get into my information or do not do any credit checking. Because for me, I do not even understand why would that deny my license as it has nothing to do with my work anyway.

    Any thoughts? Thank you!
     
  2. Apr 28, 2017
  3. Impressed

    Impressed Newbie member

    Location:
    EU
    Hey,

    I wouldn't mention anything for the employee, as it might sound bad in their eyes.
    As long as you haven't been convicted of anything, I would say you're ok.
    I am working withing the iGaming industry in Malta as well, and trust me, I have seen a lot of worse cases.

    Good luck!
     
  4. Apr 28, 2017
  5. Litigol

    Litigol Dormant account

    Location:
    Sweden
    Thanks for the answer! I think thought that problem is that MGA (Malta gaming authority) Is the one conducting these, not my employer. My employer is just required to have me filled with those documents and that scares me a bit. I am not sure how much information they will try to gather from employers but the words seems to be mighty in their site as it gives out the picture that they will find out everything about you and you have to give up your rights to any confidentiality.
     
  6. Apr 28, 2017
  7. Impressed

    Impressed Newbie member

    Location:
    EU
    I have never heard of a case where MGA have asked for a credit control, or any kind of a financial check.
    Maybe it would be relevant if you actually are convicted for something.
    Usually, the only thing they require is a police conduct from Malta and from your home country.

    However, I am not sure if MGA requires the same type of documents from every employee, or if it is different from case to case.
    Right now I am talking from own experience, and how things are working at my job )
     
  8. Apr 28, 2017
  9. Litigol

    Litigol Dormant account

    Location:
    Sweden
    Yeah they do not ask for document from it, but that's the thing here: what if they do it on their own..
     
  10. Apr 28, 2017
  11. funnymunny

    funnymunny Sometimes here, always 'away' webby

    Occupation:
    CEO
    Location:
    Isle of Man, Macau or Vegas
    In my experience, Regulators don't like surprises... If they find-out something about you that you haven't told them, their thoughts will then likely be 'what else could you be hiding?' If your new employer finds out about something from the MGA (rather than you directly), they're hardly likely to be too impressed either.

    You are trying to enter a highly regulated industry & starting-off by knowingly misrepresenting yourself is never going to put your new career on solid foundations.

    My 2c would be to speak with your (potential) new employer about the situation & get their view.
     
  12. May 2, 2017
  13. Impressed

    Impressed Newbie member

    Location:
    EU
    @funnymunny
    That is a really bad advice.
    People working within the iGaming Industry are looking for new employees all time, especially if you are Scandinavian.
    Trust me, they will just find someone else without any problems at all.

    Good luck TS. It is getting warm here =)
     
  14. May 2, 2017
  15. funnymunny

    funnymunny Sometimes here, always 'away' webby

    Occupation:
    CEO
    Location:
    Isle of Man, Macau or Vegas

    If suggesting someone should be open, honest and truthful is "bad advice", then perhaps working in an industry where those traits are an expectation isn't the industry for you.
     
  16. May 2, 2017
  17. BlaCGaming

    BlaCGaming Experienced Member

    Location:
    Germany
    While I agree that your advice is good, there seem to be a lot of support agents who are either required to or just lie themselves to customers quite a lot :D Of course this applies mostly to rogues, but I have seen my fair share of liars on well rated casinos.

    So maybe employers will appreciate agents trying to hide stuff :p

    Jokes aside, they will do the checks regardless from what I understand, so whether you tell them or not, they´ll likely find out anyway, and if its not a disqualifying factor, I wouldn´t worry about it too much, everyone has made a fair share of mistakes.

    Good Luck! :thumbsup:
     
  18. May 2, 2017
  19. Vibroverb

    Vibroverb Experienced Member

    Location:
    Europe
    I agree that most companies will do their own checkups, I have even been asked to provide a criminal record (or lack of) and agree to an lie detector test but I agree that most people have a few things in their past they would rather not share. Just like a pregnant woman doesn't have to tell an employer in an interview that she will need maternity leave soon, I have advised a friend to keep quiet about that until she got the job....
    But as someone else said above, if you don't have a criminal record, then you technically haven't committed a crime. Get your foot in the door at the company, and if they see you're valuable, bringing in money and good advice/ changes, they'll look the other way. There are a lot of people with dodgy moral construction in this industry and no matter how good the reputation is of a casino, if you're a fly on the wall at their meetings, you'd be surprised at how they talk about customers, or what they think of their resistance to bonuses and promotions
     
  20. May 2, 2017
  21. Bulzaih

    Bulzaih Full Member

    Occupation:
    Customer support
    Location:
    Malta
    I know which company this is, have worked there myself. Best of luck! :p
     

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