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Won Slotastics SuB - All winnings removed and deposit refunded!!!

Discussion in 'Online Casinos' started by petro, Dec 3, 2010.

    Dec 3, 2010
  1. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Won $400.
    Requested withdrawal.
    They said will take 24 hours.
    A few hours later got this bogus email back saying:

    "As per your request we have removed all your wininnings and your withdrawable balance is now your deposit."

    I never requested to have all my winnings removed.
    What should I do?

    Should I contact Slotastic?
    They became abusive to me when I requested a withdrawal.

    Slotastic's software provider has a dispute system "CDS" should I do this?

    Should I open a PaB?

    Or should I do all 3 please help?

    I would like to if possible lodge both a PaB and a dispute through the CDS.
     
    Last edited: Dec 3, 2010
  2. Dec 3, 2010
  3. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    I believe they have a rep here pm him/her and ask whats going on first. While your waiting read the how to pab rules...
     
  4. Dec 3, 2010
  5. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Another bogus thing about Slotastic.
    I asked them to send a log of all my vp hands I played there.
    They sent an email with a log of 50 thousand blackjack hands???
    Someone elses blackjack playing records...
     
  6. Dec 3, 2010
  7. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Report has been lodged with CDS as per CMs instructions on the PaB page.
    Will wait for reply from Casino Rep. in CMs forums for 24 hours before lodging PaB.

    Note: Slotastic and its group Jackpot Capital were not listed as CDS casinos at the CDS site although Slotastic carry the CDS logo.
     
  8. Dec 4, 2010
  9. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I have decided against following through with this.
     
  10. Dec 4, 2010
  11. SlotsLover

    SlotsLover Senior Member PABnorogue PABnononaccred3 MM PABinit PABaccred

    Occupation:
    teacher
    Location:
    California
    Did you take a bonus? If so, what were the terms and conditions of the bonus? What games did you play and were they all allowed?

    I have always found slotastic and their group to be very honorable, so I suggest you go on chat and simply inquire as to their reasoning or if waht they did was in error. I have always found them to be very cooperative.
     
  12. Dec 4, 2010
  13. jelsmith

    jelsmith Zombicidal Maniac PABnononaccred

    Occupation:
    Special Effects Make-up Artist
    Location:
    nashville tn
    Following through with what? The PAB or disputing it at all?
     
  14. Dec 4, 2010
  15. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Decided to not follow through with it all.
     
  16. Dec 5, 2010
  17. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I had second thoughts. If a mod sees this can they delete it please? I understand that it may interfere with the PaB.
     
  18. Dec 5, 2010
  19. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I wouldn't worry - I don't think you've said anything out of line yet and I'm sure there wont be a problem with processing your PaB.
    Just don't post anything else about the case until it's settled.

    KK
     
  20. Dec 5, 2010
  21. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    AFAIK, they won't delete posts.
    As I'm sure you're aware, you should refrain from discussing your issue until the PAB process has run its course.

    Freddy
     
    1 person likes this.

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