Bonus Complaint Won 31k at stakers.com but they capped it to 88 euro

ESCJAMIE

He/Him. High Voltage Only
MM
Joined
Aug 17, 2018
Location
UK South west
Nice touch m8. U wd to ewal Did they ask for a deposit first?

All these questions! ;)

Edit. Nevermind, about the rest. Still curious if you were asked to deposit first though :)
Yeah £10 but got it all back within an hour
 

pokerdan

Senior Member
PABaccred
Joined
Jul 6, 2010
Location
LA
So, let me ask you guys. What would you do if you have a deposit bonus 35x wagering and no max payout. You win 31k they secretly add a no-deposit bonus in your account which changes the bonus terms as it combines with your current bonus and you suddenly need to wager 1milion+ (original wager amout that was left before this was 1025) and also added a max cash out of only €88?

As the bonus is combined you can't cancel it without losing all the funds.. So basically they do everything possible to not pay out the money won as it is now on (from their minds) correct terms and therefore they won't remove the bonus I never accepted, asked for or the never even mentioned that they added it and make you aware of changes in the current bonus as it increases the wagering and put a max pay out to the bonus.

I'm quite frustrated about this and need some help to get this solved. I also want to prevent people for playing here as I think this is exactly the reason why allot of people think online gabling is not to be trusted. These kind of casinos should be stopped and I think it's time to get our heads together and stand up against this kind of companies who are a rotten apple in the industry. Maybe if we do something about this together they will be stopped to screw over customers. And the online gambling will be more safe and secure for us as a customer.

I wanted to attach a screenshot but I can't upload it yet due to less placed posts on Casinomeister


Jesus that’s horrible! Heritagesports did a similar move on my account. Bought in for 600 and bet on the red sox which I won. Went to cash out and they wouldn’t let me. They added a free bonus to my account after winning so I couldnt withdraw with humongous playthrough. I never asked for the bonus. They said it was an account setting. So I went online to change the settings and it said it couldn’t be changed bevause its a yearly setting. Something I never asked for.

They are one of the top sportsbooks and pulled this on me.

Sorry this happened to you but apparently it’s a new scam a lot of casinos are doing so you cant cash out. Yoir situation is way worse since they capped your Withdrawal amount. Either way its BS! No casino should give you a bonus you haven’t claimed especially with playthrough and stuff.

Bovada gives me free bonuses all the time but there are no strings attached and I can cash out and then play the bonus money etc..

You should PAB
 

asidea

®Laugh a little each day!.
PABnonaccred
Joined
Apr 28, 2004
Location
UK
Never did try depositing at stakers, heard it was dodgy so..avoided them.
Bet365 is good with withdrawal..within an hour, just have to follow their KYC procedure and you're good, once you're verified.
Don't like taking bonuses either..too much hard work lol!
 

irish-ranger

Senior Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
Never did try depositing at stakers, heard it was dodgy so..avoided them.
Bet365 is good with withdrawal..within an hour, just have to follow their KYC procedure and you're good, once you're verified.
Don't like taking bonuses either..too much hard work lol!
The OP had this complaint posted all over the net for god sake I think it's even in mumsnet,at the time this happend they were offering £25 free Xmas bonus with a max withdrawal of £75 another case of not reading T andCs..
 

Fredos386

Full Member
PABaccred
PABnonaccred
PABnononaccred2
Joined
May 23, 2017
Location
Canada
Well... let me say something .. believe it or not it's your own call. But i found out that bonus wager are not random. Casinos set the payout of bonuses that are distributed to players like scratch tickets. That way they can lower the return of no deposit, free spins etc (therefor why free spins always insta rip on wager). When you have a max cash out they can then set the bonus to pay out huge to create great gaming experience and entice you into playing more. Just like how i would hit 1000x 2000x left and right on capped bitstarz bonuses or that group i forgot name that has all deposit bonuses 10x max cash out.. i'd do 10+10 and such and every single one i would beat wager with 1-2k wins getting bonuses on endorphinas left and right. So my own idea is that mixed with the no deposit the main bonus got the "happy days" mode of the no deposit so the huge win would not have happened without the no deposit. That's why you hear so many stories of huge wins then no pay, just pay 100$ etc... Still find it amazing that no one sees these things as it's hilariously easy to demonstrate. Of course i gave up trying to convince people as they so want it to be real and legit random... Never wondered how you can win big quick so often on wager to then rip straight to 0? bad luck? nope... scripted wager.. big wins early to create action as the wager allow the system to remove the funds... fake wins la la la. But anyway hope it can relieve a little the guilt as this big win would probably have not happened anyway.
 

BillyBonanza

Senior Member
webby
Joined
Oct 10, 2017
Location
Earth
Well... let me say something .. believe it or not it's your own call. But i found out that bonus wager are not random. Casinos set the payout of bonuses that are distributed to players like scratch tickets. That way they can lower the return of no deposit, free spins etc (therefor why free spins always insta rip on wager). When you have a max cash out they can then set the bonus to pay out huge to create great gaming experience and entice you into playing more. Just like how i would hit 1000x 2000x left and right on capped bitstarz bonuses or that group i forgot name that has all deposit bonuses 10x max cash out.. i'd do 10+10 and such and every single one i would beat wager with 1-2k wins getting bonuses on endorphinas left and right. So my own idea is that mixed with the no deposit the main bonus got the "happy days" mode of the no deposit so the huge win would not have happened without the no deposit. That's why you hear so many stories of huge wins then no pay, just pay 100$ etc... Still find it amazing that no one sees these things as it's hilariously easy to demonstrate. Of course i gave up trying to convince people as they so want it to be real and legit random... Never wondered how you can win big quick so often on wager to then rip straight to 0? bad luck? nope... scripted wager.. big wins early to create action as the wager allow the system to remove the funds... fake wins la la la. But anyway hope it can relieve a little the guilt as this big win would probably have not happened anyway.

fokkin rtp dumps m8
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
Well... let me say something .. believe it or not it's your own call. But i found out that bonus wager are not random. Casinos set the payout of bonuses that are distributed to players like scratch tickets. That way they can lower the return of no deposit, free spins etc (therefor why free spins always insta rip on wager). When you have a max cash out they can then set the bonus to pay out huge to create great gaming experience and entice you into playing more. Just like how i would hit 1000x 2000x left and right on capped bitstarz bonuses or that group i forgot name that has all deposit bonuses 10x max cash out.. i'd do 10+10 and such and every single one i would beat wager with 1-2k wins getting bonuses on endorphinas left and right. So my own idea is that mixed with the no deposit the main bonus got the "happy days" mode of the no deposit so the huge win would not have happened without the no deposit. That's why you hear so many stories of huge wins then no pay, just pay 100$ etc... Still find it amazing that no one sees these things as it's hilariously easy to demonstrate. Of course i gave up trying to convince people as they so want it to be real and legit random... Never wondered how you can win big quick so often on wager to then rip straight to 0? bad luck? nope... scripted wager.. big wins early to create action as the wager allow the system to remove the funds... fake wins la la la. But anyway hope it can relieve a little the guilt as this big win would probably have not happened anyway.

I know the feeling.
But surely, if they are rigging the no deposit bonus to win big, they would either have to be 'in on it' with ALL the game suppliers that offer them games for you to choose from, by either working together to (and if on a capped ND bonus, literally making nothing as a result) fix it, or otherwise the casino woulr have to be able to control the outcome themselves within any or ALL of the games from ALL of the suppliers you might potentially choose to play from.
Back in the day I played many no deposit bonuses, and crashed on many not to dissimilar to that of a sumo wrestler jumping out of an airplane using a tesco plastic bag for a parachute. Many of them had small max cashouts.

Though, curiously, how did you find out that bonus wager is not random?
What you claim isn't really relevant to the OP either. He was already winning before they added a tiny no deposit bonus, which came with extra wagering and cap on winnings.. It didn't result in him winning 31k once it was added lol, I don't know how much he was up but from what i can see it reads as if he was already winning 31k when he checked the wagering ;)
 
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