Withdrawing money- ALOT of credentials are needed!?

[kramdenfan]

Hi all-
I played at Crown Vegas for the first time last week, and quickly turned $75 into $200. I know that's not a ton of profit, but I cashed out, knowing that with that type of software I usually lose it all quick.

After I cashed out, I was sent an email with instructions for sending a copy of my drivers' license, a utility bill and my credit card to them in order for them to process the check. This immediately got me concerned with all the indentity theft issues going on these days. When I posted this info on another forum, someone directed me here, where I found alot of info about which casinos are safe or not. Crown Vegas is listed as "proceed with care" here, so I'm not sure if I should just let the money go or risk sending all this info to them.

Is this now the norm for withdrawing money from online casinos?

 

[AudiManinBoro]

Providing you blot out the middle digits of your card and of course the identifier security number on the rear there isnt really a lot anyone can do even with photocopies of your documents. Bearing in mind that they should already have prove of your address and other pertinent personal information from you when you signed up. I would suggest go get your money, the risk is small imo and certainly not worth justifying throwing 200 dollars away.

 

[oldtrvlagt]

I've had to do this several times on my first withdrawal (as I'm sure a lot of people here have done) and so far nothing has happened (knock on wood)!!

 

[happygobrokey]

i've seen an ad on tv, where the dude is driving a cube truck around town with his social security number printed on the side of the truck. there's this company that you can sign up to ($50 a year i think) and they insure you against identity theft for up to $1M in damages arising from any of your info being compromised. might be worth looking into. we all pay more than that to insure our cars and homes, why not our persons and associated pin numbers and cards too?

 

[lnspin]

Amazing when you deposit they take the money instantly , and find ways for you to deposit , but time to cash out you need more id then if you went to go get a mortgage .

I myself do not feel too confident to give all that info to someone in a third world country .

 

[bernynhel]

Amazing when you deposit they take the money instantly , and find ways for you to deposit , but time to cash out you need more id then if you went to go get a mortgage .

I myself do not feel too confident to give all that info to someone in a third world country .

I've been keeping scanned images of my DL, utility bills and credit cards in a folder I call "ID Docs" in "My Pictures" for years - ever since I was first requested to download, fill out, sign and return what a casino called a "faxback" (via fax back then - hence the term - but after 3 faxes went thru too fuzzy for their satisfaction I finally asked if I just couldn't scan everything and email it which is now the norm). Now when I deposit for the first time at an online casino, I send their support an email requesting their credit card authorization form (or faxback) with the docs attached before I ever even make a wager. I use a NetSpend Visa prepaid debit card and I don't know of any online casinos that require a Social Security number any more so my vitals - credit card info, bank acct numbers, etc. - are never exposed. But yeah, this is usual and customary and I've never had a problem. Besides, you practically live in a third world country yourself these days, don't you? I mean, c'mon, I got lost once out there and ended up on Craig Rd in North LV and by the time I got back to Caesars' I had 3 pinatas, 2 boxes of M-80s, a rear window shot out and a dozen tamales as good as I've ever had anywhere - and I was born in San Bernardino! (humor)

 

[LaurieJim]

i've seen an ad on tv, where the dude is driving a cube truck around town with his social security number printed on the side of the truck. there's this company that you can sign up to ($50 a year i think) and they insure you against identity theft for up to $1M in damages arising from any of your info being compromised. might be worth looking into. we all pay more than that to insure our cars and homes, why not our persons and associated pin numbers and cards too?

..good idea happy, have you got any info on them? i have friends that this has happened to and its not so easy to get out of and it always costs the injured party in the end a ton of money to get fixed......laurie

 

[kramdenfan]

that is a good idea! I've heard that commercial on the radio before ("my social security number is....."). The next time I hear it I'll make note and post the details here.

Thanks for the help, everyone. I ended up faxing them my docs (keeping my fingers crossed!).
Kram

 

[Mousey]

I usually black out most of the numbers on the copy of utility bill, DL, or whatever, too. One casino tried to refuse the cashout because my documents were 'altered'. That took a month or two of wrangling...

 

[bernynhel]

I usually black out most of the numbers on the copy of utility bill, DL, or whatever, too. One casino tried to refuse the cashout because my documents were 'altered'. That took a month or two of wrangling...

That reminds me...early on a casino that requested docs soon after I registered and deposited with a credit card emailed me upon receipt of the docs stating that they had rec'd the docs and that they were on file and I was good to go. So in the email accompanying the docs I voluntarily submit to new casinos I always request that the casino confirm the receipt of the docs and also that I have met the requirements of the casino's documentation policy in advance of any potential cash in request.

 

[aka23]

Is this now the norm for withdrawing money from online casinos?

It varies quite a bit from one casino to the next. Some casinos require all new players to send ID documents before making a withdrawal. Others only require it only for certain players, such as players with suspicious account info or players who had a big win.

 

[happygobrokey]

..good idea happy, have you got any info on them? i have friends that this has happened to and its not so easy to get out of and it always costs the injured party in the end a ton of money to get fixed......laurie

i think it's called lifelock or lifealert or something, but i might be way off.

 

[happygobrokey]

you're welcome. i checked, it's lifelock. i didn't look into it any further, it's directed to you 'marican's and i haven't the wealth to require to insure. my credit limit's half a grand and usually partially spent on gambling (awaiting withdrawals hopefully), and i don't know how you could get my other bank account info unless you had access to my bank accounts, so i should be safe enough and not worth ripping off in the first place.

am i too gullible? it's the canadian way, especially when i'm young as i am and yet to have ever been fleeced, barring the almost time with y'all know who, and my dad who i lent 1500 for investments and he owes me back. he's getting a contract wrt repayment for christmas, plus some token sweets.

aloha, it's poor weather and started snowing in my area some nights grrrr...

 

[kramdenfan]

Crown Vegas follow-up...

I ended up sending them my documents (Driver's license, credit card and satellite tv bill) and got confirmation that they received it almost immediately (which I thought was good).

Then, the NEXT day, I get another email telling me they confirmed my withdrawl and that I'd have to fill out another form, since different credit cards were used. Attached was a Word document with a different person's name as the title ("johndoe.doc", but it was a person's real name). The document listed about 15 different transactions, with complete credit card numbers, but had my name and address at the top!! Needless to say, I got really nervous. I emailed them back and tried to explain that it was incorrect, and the rep kept telling me that since I used a different card I have to send that in. Finally I resent him the Word doc and said I made NONE of the deposits. He wrote me back and apologized; saying a mistake was made. I asked him how often do you send players other players' credit card numbers, but he didn't respond....

Then, a couple of days later, they wrote me back and said that my satellite bill wouldn't confirm and I need to send another utility bill. I flat out told them no; my credit card, license and the address on the bill match up, that should be enough. A different rep wrote back and said it was confirmed and I'm all set. Two days later I had my check.

In my opinion, Crown Vegas should definitely be played with caution. Luckily it seemed to have worked out for me (I'm keeping a VERY close watch on my cc!!!), hopefully it will for everyone out there and they just had some mistakes made in my case.....

I doubt I'll be playing with them again, though.