Withdrawal from spin genie

emmalou725

Dormant account
Just wondering how long withdrawal usually takes iv won £1500 and withdrew Wednesday morning they approved my I'd last night but my cash still sat in my balance
 

Casino2014man

Non-Gambler
Thats why I don't play there - I am very bad at controlling myself with things like that.

You are close to the 48 hours now though, if it was me I would probably just not touch the internet until tomorrow :p
 

emmalou725

Dormant account
Do you know if they have any other sites that run along them I'm sat fretting now that I may have self excluded from one of there other sites without realising. Iv had this with cassava before and refused to pay out but can't find any info on if they have any other sites. Cheers
 

Bear Group Rep

Dormant account
Hi emmalou725

Thanks for the post, I'm pleased to advise that your withdrawal was processed earlier this morning and is now in the hands of your bank.

Congratulations on your win and enjoy the weekend :)

Regards

Spin Genie Rep


Just wondering how long withdrawal usually takes iv won £1500 and withdrew Wednesday morning they approved my I'd last night but my cash still sat in my balance
 

spintee

Ueber Meister
webby
mm2
I missed this post, From rep has told me and from experience, its 2 days, say you took out Monday than it be out Wednesday, Does not matter about time in the day as could be any time,

I did mention they may want to take the 48hrs of as it states whiten 48hrs and this is clearly wrong,

I used to have a good few depos, But the bonus on there now days is not at there best, Always been payed without bother, Even had a few chips chucked in, There about as rare as rocking horse shit now days, I had email an text about £1 being chucked in, Do not get me wrong any bonus is a good bonus but £1 is just chucking petrol in the fire :)

Come on Paul intice to come back :)
 

Jono777

Meister Member
CAG
mm1
mm4
More game choice and they will see the odd deposit from me, especially if there are reasonable deposit based bonuses too!

Until then I will continue to happily pour my gaming budget down the 32 Red Sewer Systems.
 

spintee

Ueber Meister
webby
mm2
More game choice and they will see the odd deposit from me, especially if there are reasonable deposit based bonuses too!

Until then I will continue to happily pour my gaming budget down the 32 Red Sewer Systems.
Thw thing is mate is they have updated there slots bur guess what? Eror, I gave fair warning but not listen, I bloody knew as soon as they get MG that be trouble, I can even bring up a few old posts if can find them, No time now as out again :)

I wish yo some luck
 

Jono777

Meister Member
CAG
mm1
mm4
No worries Tez, not tried em, fell for the EM lag last night, too late made a deposit @ Casino Luck and then thought 'lagging hell' should have gone for Guts no bonus instead!

Good start, double balance on Egg O and then changed game and busted after all other slots dead.

Great start to week when I thought luck had finally changed....

Monday - £20 into Guts - £180 banked - £30 left to play
Tuesday - No deposits - Guts leftovers turned into £220 banked
Then the rot started............
Wednesday - £20, 32 Red, £70 with WR cleared - Busted, £20 Redbet - 5 minutes bust
Thursday - £25 into Betsafe 200% bonus - peak £311 - Busted with just 10% or WR to go!
Friday - £25, 32 Red 100% DOTD - Crap again - Bust
Saturday - £20, Roxy Palace - 100% and 50FS on TDKR - Dog dirt MG strikes again
Sunday - £10 left of weeks 'allowance' think I'm gonna see how many piece I can rip the bank note into as it will be more fun!
 

spintee

Ueber Meister
webby
mm2
No worries Tez, not tried em, fell for the EM lag last night, too late made a deposit @ Casino Luck and then thought 'lagging hell' should have gone for Guts no bonus instead!

Good start, double balance on Egg O and then changed game and busted after all other slots dead.

Great start to week when I thought luck had finally changed....

Monday - £20 into Guts - £180 banked - £30 left to play
Tuesday - No deposits - Guts leftovers turned into £220 banked
Then the rot started............
Wednesday - £20, 32 Red, £70 with WR cleared - Busted, £20 Redbet - 5 minutes bust
Thursday - £25 into Betsafe 200% bonus - peak £311 - Busted with just 10% or WR to go!
Friday - £25, 32 Red 100% DOTD - Crap again - Bust
Saturday - £20, Roxy Palace - 100% and 50FS on TDKR - Dog dirt MG strikes again
Sunday - £10 left of weeks 'allowance' think I'm gonna see how many piece I can rip the bank note into as it will be more fun!
Forget riping notes mate, Fold them, Only can fold so many times and thats what casino is doing now, so many than
had it
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Well I had a quick £20 there tonight, after reading a text they sent saying my account was now reopened. (I vaguely remember signing up and getting a free tenner a while back and found laggy games so excluded without ever depositing) and I have withdrawn £318. No laggy spins now.

1. Will they need KYC? I rarely get asked by UK sites, and deposited via debit card.

2. I have never seen anything as crazy as a casino leaving a withdrawal in your balance available to play without you reversing it - i.e. if you have 200, withdraw 160 and leave 40 to play with, the whole 200 remains in your balance and should you go 1p over £40 of pay it will auto-cancel your 160w/d!!!

3. They claim to process w/ds within 2 working days - is this correct?

Thanks in advance....:)
 

spintee

Ueber Meister
webby
mm2
Well I had a quick £20 there tonight, after reading a text they sent saying my account was now reopened. (I vaguely remember signing up and getting a free tenner a while back and found laggy games so excluded without ever depositing) and I have withdrawn £318. No laggy spins now.

1. Will they need KYC? I rarely get asked by UK sites, and deposited via debit card.

2. I have never seen anything as crazy as a casino leaving a withdrawal in your balance available to play without you reversing it - i.e. if you have 200, withdraw 160 and leave 40 to play with, the whole 200 remains in your balance and should you go 1p over £40 of pay it will auto-cancel your 160w/d!!!

3. They claim to process w/ds within 2 working days - is this correct?

Thanks in advance....:)
Withdraws are two days, Could be any time of the day, Always received my money in bank the day after its out,I do not believe I have sent I.D in but may have done, But certainly not to begin with, if at all,

I tested yesterday and games running alot smoother,

Well done on the win, Leaving the balance in the pot is a wrong one,
 

brianleeporter

Full Member
Yeah they should request you're ID.

Horrible and tempting to leave the balance just sitting there for 48 hours kept on putting my withdrawal back cause I kept going back to check and thinking I'll have a little go haha.

Congrats on the win tho mate. Just have a cool down period for 48 hours to keep you away from you're balance.
 

cortexx066

Registered
I can see spingenie becoming even more popular, they seem to offer some great automatic bonus incentives for deposits, and their support are really friendly too, good luck to them!
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Yeah they should request you're ID.

Horrible and tempting to leave the balance just sitting there for 48 hours kept on putting my withdrawal back cause I kept going back to check and thinking I'll have a little go haha.

Congrats on the win tho mate. Just have a cool down period for 48 hours to keep you away from you're balance.
You read my mind - I did indeed do a 48-hour cool-off, not because I'd reverse (I never do) but because it would stop me logging in and checking the w/d has been processed and if it wasn't I'd get wound-up.:mad::mad:

Anyway the Spin Genie rep has kindly PM'd me to tell me it's been processed.:thumbsup:

Seems a good site, games all run smoothly and plenty of little incentives/bonuses about via the progress bars.

Good selection of games.


3 things need sorting for it to become a REALLY great site:

1. The anomalous way the withdrawal stays in your play balance until processed. I've never seen this before and some would call it plain dodgy to say the least. It really needs looking at as you could say it's incentivizing players to play back winnings.

2. Unless I missed it, a games search box.

3. As is common now a docs upload portal in the account section.

One other thing I noticed that they do better than any other casino I have seen is the RG settings (bar one which I'll come to.)
They offer cool-off periods i.e. 1 day 2 days etc. and they clearly specify this is NOT self-exclusion and isn't treated as such. Underneath they have a specific 'self-exclusion' menu for longer periods.
So they actually differentiate between the two, which is something ALL sites should do.

The one issue is that the 'deposit limit' section is inadequate. It just lets you fill an amount in but unlike others it doesn't then offer a daily/weekly/monthly option.
 

nutnut

Meister of Infractions
got a email 500% bonus so deposited 10 got 60 to play with, somehow cleared £1500 wagering and came away with £200 profit. made withdrawal, held it into account for 48hrs then cleared 24hs later into my bank. pretty impressed.
 
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