- Joined
- Sep 20, 2005
- Location
- Left Hungary
I joined Crazy Vegas and Crazy Poker off this site and I finally had a withdraw to cash out at Crazy Poker and it was my first withdrawal and was told no docs needed, but it will take up to 2 weeks to process this...to my usemywallet account!!
See Chat:
Now, I understand, that it might take a few days for a first withdrawal, but 2 WEEKS...that does NOT include the holidays so I will be waiting 3 weeks it looks like ..how in the world can a casino be on the "good" list when it pays so slowly??? I wish I knew this before playing there for I would never have signed up..
Ok, I am grateful for being able to withdraw...but to wait this long is truly ludicous IMO! They do not desrve being on a "good" list because dragging their feet is not very good customer service at all!
Rant over.....
.
See Chat:
General Info
Chat start time Dec 23, 2008 12:57:44 AM EST
Chat end time Dec 23, 2008 1:04:15 AM EST
Duration (actual chatting time) 00:06:31
Operator Clayton
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Clayton'
Clayton: Welcome to the Casino Support Desk. How can I help you?
Me: do i need to fill out anything to make a withdrawal to usemywallet account?
Clayton: No, out finance department will contact you once you make a withdrawal for all your account information.
Me: ok, they will email me then for information?
Clayton: Yes XXXX.
Me: how long does a withdrawal usually take?
Clayton: Up to two weeks maximum.
Me: that long to deposit back into a web wallet??
Clayton: No, from the date you make the withdrawal, processing the withdrawal, getting all the necessary information and releasing the withdrawal.
ME: well, that is very long considering, but thank you for the information.
Now, I understand, that it might take a few days for a first withdrawal, but 2 WEEKS...that does NOT include the holidays so I will be waiting 3 weeks it looks like ..how in the world can a casino be on the "good" list when it pays so slowly??? I wish I knew this before playing there for I would never have signed up..
Ok, I am grateful for being able to withdraw...but to wait this long is truly ludicous IMO! They do not desrve being on a "good" list because dragging their feet is not very good customer service at all!
Rant over.....
.
