Withdrawal at Rizk - problems

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Well well this sounds like an autoreply from the rep :) so if a member here has any questions
he has to send a mail ? if he cant ask any questions in here or send you and PM whats the point having a rep with all do respect :)
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Well well this sounds like an autoreply from the rep :) so if a member here has any questions
he has to send a mail ? if he cant ask any questions in here or send you and PM whats the point having a rep with all do respect :)
To be fair to the Betsson rep, they are one of the few affiliate managers I deal with who respond quickly to emails. Some don't bother responding at all, let alone same day like these do.
 

bga

Representative for Betsson brands
Joined
Dec 14, 2020
Location
Malta
Well well this sounds like an autoreply from the rep :) so if a member here has any questions
he has to send a mail ? if he cant ask any questions in here or send you and PM whats the point having a rep with all do respect :)
Good Morning,
We are indeed the Betsson Group Affiliates Support Unit.
Every case is different so we dont wish to chat via the forum, especially when it comes to data.
As said, should you wish, you can drop us a line to [email protected] as we will surely get back to you.
We are also on Skype everyday so your query can be easily resolved.
Thank you,
BGA
 

bga

Representative for Betsson brands
Joined
Dec 14, 2020
Location
Malta
To be fair to the Betsson rep, they are one of the few affiliate managers I deal with who respond quickly to emails. Some don't bother responding at all, let alone same day like these do.
Thank you for your comment, we try to do our best at all times.
Should your account manager not revert back, do contact us so we look into it right away.
thank you, good day.
BGA
 

o0d122y

Newbie member
Joined
Jun 20, 2018
Location
New Zealand
To be fair to the Betsson rep, they are one of the few affiliate managers I deal with who respond quickly to emails. Some don't bother responding at all, let alone same day like these do.

I'd rather a slower reply where I get either answers or an actual result than the robotic, copy/paste-like e mails that usually just confirm what you already know and that they will do nothing about it.. but if they do, or you have problems someone will contact you In an email or email someone us later so we can email you.. to let u know we got ur email

You n ur boys need to step your game up bga

Heres a snippet from my last email from them

. I would like to advise you that your recent withdrawal has been returned by the payment provider due to an issue with the transfer

^ LMAO OBVIOUSLY

And what's even worse is, the money showed up back into my rizk account a day before I got the email and I honestly believe the crooked bastards only reversed it back to my rizk account was because I hadn't made any deposits with them for a few days when they're used 2 me making multiple deposits a day to them,

It took 8 days 2 get reversed back into my account - nothing has ever been changed - I made the same amount withdraw a few days earlier, and everything went thru as expected [it took 4 days thou!] And I often reverse withdraws that aren't locked

Betsson suck
 

Betsson-Group

Betsson Customer Support Manager
Joined
Jan 17, 2012
Location
Malta
Hi Samdog21 and everyone else,

We are sorry for not replying in this thread earlier but we can see that you were in contact with our support team in regards to this and that the matter was resolved with the funds being added back to your account balance on the 11th December.

If you or anyone else experiences issues using your account or making a withdrawal we are always happy to assist. Feel free to send us a PM here on Casinomeister or contact our customer service at [email protected].

Best Regards,
Alex - Customer Service Manager
Rizk
 
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