withdraw from platinum play

hellooz

Dormant account
Joined
Aug 26, 2011
Location
Netherlands
Hello i made a week ago a withdraw from platinum play 200 euros i had met all the wagering and stuf so it should be no problem.

Today i want to login on my acount to check withdraw status.
My acount is locked so i go to live chat and they can't give me the reason but my money is conviscated
thats the only thing they tell me and i did nothing wrong in my opinion can somebody help me ?

my username is *snip*
 
Last edited by a moderator:

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
What Chayton said.

It is very important to stop posting until you receive a reply, keeping in mind it is the weekend in many parts of the world.

In my experience, FL would not take such a step as you described without very good reason, like having more than one account or ID fraud etc.
 

hellooz

Dormant account
Joined
Aug 26, 2011
Location
Netherlands
I am sure that i don't have 2 acounts and i did not even send an id card so i can't made fraud with that.
But the strange thing is they don't wanna tell me the reason when i should have acounts i am sure they would like to say you have 2 acounts your own mistake but when they don't want to give a reason i call them thiefs untill they give me a verry good reason
 
Top