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Wireless Interference driving me crazy

Discussion in 'Computers and Internet Geekland' started by Mousey, Aug 10, 2013.

    Aug 10, 2013
  1. Mousey

    Mousey Ueber Meister Mouse CAG

    Pencil Pusher
    I've used wireless mouse and keyboard for ages. Plug in the little USB receiver and you're up and running.

    Problem is, with this new computer, I didn't do the hard wire to the modem, but am using wireless connection.

    Well... guess what.... the interference is maddening. It's at its worse when I'm downloading something. Mouse (and keyboard) jerks miss clicks and stalls, skips letters and generally become unusable. I've tried moving the modem. I've tried moving the keyboard/mouse receiver to different USB ports (front of the computer, top of the computer, back of the computer, usb hub on my desktop) - nothing is helping. Yes, I've installed new batts... that's not it. The keyboard and mouse I'm using now is Microsoft brand. Tried switching to an old Logitech set and it's the same thing. It's been happening ever since I got the new computer. So it's got to be the wireless internet interfering.

    I can find no options for changing 'channels' for the keyboard and mouse set.

    Am I doomed to going back to the old wired keyboard and mouse??
  2. Aug 10, 2013
  3. catapultaudio

    catapultaudio Senior Member

    Computer Programmer
    Leeds, UK
    It's really quite unusual to hear of a wireless usb device being interfered with by Wireless LAN as the frequency used is USUALLY quite different.. I suspect that is not the case this time though.

    Do you know how to find out the model of the wireless card in the laptop? It is very likely you can configure it with additional software if it was not installed on the laptop when you bought it. The setting for which channel the wireless is on should be within the router setup, usually reached by accessing You must register/login in order to see the link. or similar in your browser, is that procedure at all familiar to you? If you cannot change the frequency of the mouse/keyboard set you almost certainly can change the channel in use by the WiFi gear, hopefully moving to the opposite end of the bandwidth will help you.

    Tell me what you can about the wireless card and if you know how to get started changing the channel on the router I will do my best to help ... :)

    P.S. You could also try the microsoft knowledge base, just incase anybody else has had a similar issue with the same hardware, it can be quite useful sometimes
    1 person likes this.
  4. Aug 10, 2013
  5. Mousey

    Mousey Ueber Meister Mouse CAG

    Pencil Pusher
    Yes, I know how to get into my modem/router set up. I'm one of these people that know just enough about computers to be dangerous. LOL

    I have an Actiontec GT724WG, and I've read a couple of posts on my ISPs board about a similar problem (with no answers from tech support posted of course).

    I've dug around in my junk/spare computer parts box and found a new wired keyboard and USB wired mouse and can manage with this (what I miss most is the 'back' button on my mouse) until I decide to start poking around in my modem settings.

    Thanks! I'll give a shout if I need some hand holding thru the process later.
  6. Aug 10, 2013
  7. Slotaholic

    Slotaholic Experienced Member


    The mouse and keyboard uses bluetooth, thats not the same as wifi(802.11 x).
    But both uses the 2.4Ghz band to transmit so you might get some problems.

    You can try to set your wifi to only operate in the 5ghz band or try to change the chanel on your wireless router.

    1 person likes this.
  8. Aug 10, 2013
  9. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    International Money Launderer
    the bus shelter, opposite GCHQ Benhall
    The frequency has little to do with it at close range, the proximity means the transmitting devices can 'spike' each other. Remember when you could hold a mobile phone near electrical devices and get crackle through the speakers even though frequencies were way different? You get this on a far smaller scale with Bluetooth and wireless too. The keyboard with wire (as stated above) is the only way to be certain to aovid the effect.
    Last edited: Aug 10, 2013
    1 person likes this.
  10. Aug 11, 2013
  11. Andy Walker

    Andy Walker Full Member

    Tax Payer
    Have you tried rolling back the driver on the Wi-Fi adaptor and or the keyboard and mouse?

    Windows updates tend to offer new drivers and Linux does the same.

    New drivers can give advantages but sometimes break things.

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