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Winward casino software not granting bonuses

Discussion in 'Online Casino Archive through Dec 2001' started by Anonymous, May 19, 2000.

    May 19, 2000
  1. Anonymous

    Anonymous Guest

    In r esponse to the following promotion, I deposited $500 and played over 150 hands at $10 a hand. I was not given the automatic $100 bonus at the $600.00 mark, so beware!

    Log into your account at

    Click on "Cashier" and make a DEPOSIT.

    Please be aware that we have just upgraded our casino
    software and the deposit bonus procedure has changed.
    The FREE 20% BONUS will be credited to your account
    AFTER you have wagered an amount equal to your initial
    deposit -- PLUS the 20% Bonus.

    For example, if you deposit $500 you would have to make
    at least $600 worth of bets ($500 + 20%) before the
    FREE $100 bonus would be credited to your account.

    Our casino software keeps track of all your wagers,
    so the bonus will be automatically credited to your
    account as soon as you make enough bets to qualify.

    The FREE 20% BONUS promotion expires at Midnight
    on Wednesday, so make a deposit NOW!

  2. May 24, 2000
  3. james

    james Dormant account

    Winward-- I responded to the same promotion and had no problem. You can look at your current bonus status from the sportsbook, there is a button labeled "review bonus". The promo was only valid for a couple days-- was yours too late?

    One possible difference-- my deposit was $499. I have had prior experience elsewhere (not at Winward before, but they just changed software) with confusion over whether a promotion valid for "$100 to $500" means deposits "less than" $500 or "less than or equal to" $500.

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