1. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
  2. By continuing to use the site, you agree to the use of cookies. You can find out more by following.Find out more.
    Dismiss Notice
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

winward casino look out!!!!

Discussion in 'Casino Complaints - Bonus Issues' started by troyer16, Jun 6, 2006.

    Jun 6, 2006
  1. troyer16

    troyer16 Dormant account

    Occupation:
    student
    Location:
    new york
    i was playing the free money there about 3 weeks ago. Made a nice amount from the free money and went to cashout $85. Twice i was denied this cashout. First i had to send documents in. DID. NExt time i needed to play more bonus money that magically showed up into my account and isnt played until you bet your balance. which is all my money. lame. I spoke with a represenative the day i opened my account adn they told me i could cashout. Now im speaking with one, they have "no records" of previous conversations with them. whatever. and they have my documents. this sucks
     
  2. Jun 6, 2006
  3. troyer16

    troyer16 Dormant account

    Occupation:
    student
    Location:
    new york
    well i was completely screwed by these guys. telling me they do not have the records of that chat. HELP casinomeister
     
  4. Jun 6, 2006
  5. troyer16

    troyer16 Dormant account

    Occupation:
    student
    Location:
    new york
    no response here?
     
  6. Jun 6, 2006
  7. Scooter7

    Scooter7 Meister Member

    Occupation:
    Gaming
    Location:
    Toronto

    I'm still pretty new around here, but I've seen the regulars drop this link on folks who have an issue with a casino:

    http://www.casinomeister.com/problems.html

    Everyone is always urged to contact the casino rep, then PAB (pitch-a-bitch), then go loud and public if necessary when there's a problem like yours.
     
  8. Jun 6, 2006
  9. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    And expecting a response in a little over 2 hours doesn't make much sense either. :rolleyes:

    PAB like the other poster said and see if Bryan can look into it.
     
  10. Jun 6, 2006
  11. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Troyer16 in the Casinomeister's absence I have spoken to contacts at the casino here and they claim that you played your entire amount down to a zero account balance and that they are consequently unable to assist you.

    If you regard this as untrue please feel free to submit a Pitch A Bitch (PAB) as indicated by other posters here so that the 'Meister can address your complaint in detail on his return.
     
  12. Jun 7, 2006
  13. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Good news

    Troyer16 suggest you check your account for a pleasant goodwill surprise.
     
  14. Jun 7, 2006
  15. troyer16

    troyer16 Dormant account

    Occupation:
    student
    Location:
    new york
    yes i did play out my account, after i was told two different things.

    One) I need to play all of my bonus money before i can cashout. I had $2.50 bonus money that came out of no where and around a $85.00 cash account. I was told the cash account is deducted first. So i would have to lose the $85before the $2.50 would be bet.

    Two) that the bonus slowly goes away after playing by proportion. And then you play your cash account. It did not make sense.



    i did check my account and noticed it was funded to $85. THank you so much but i would like to know what is going on.
     
    Last edited: Jun 7, 2006
  16. Jun 7, 2006
  17. troyer16

    troyer16 Dormant account

    Occupation:
    student
    Location:
    new york
    I also noticed that my bonus balance is $0. meaning i can cashout. Thank you so much casinomeister!! Is it ok for me to know what happened though?
     
  18. Jun 8, 2006
  19. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Troyer16 all I can tell you is that I spoke with the casino management who felt their original decision was justified, but as a gesture of goodwill would comp you.
     
    1 person likes this.
  20. Jun 8, 2006
  21. troyer16

    troyer16 Dormant account

    Occupation:
    student
    Location:
    new york
    thank you so much!
     

Share This Page