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Wintingo's relationship with other companies (moved posts from another thread)

Discussion in 'Online Casinos' started by vinylweatherman, Mar 3, 2013.

    Mar 3, 2013
  1. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom

    Wintingo used to be owned by Jackpot Factory, who accused me of "abuse", even though I am well over 40K DOWN at the casino. Even though Wintingo separated, I am sure many of the same people work there.

    Loads of casinos have started out saying what the Wintingo rep is saying, and loads have gone on to take much the same view as all the rest. Rather than admit they got it wrong, it is the players that get the blame, being called "abusers".

    Wintingo have already made a couple of bad decisions in their short lifetime. They started out with Microgaming, then within weeks told players they had got it wrong, and ditched the then new innovative promotional program and the software for some unknown casino software that few seemed to like.

    We now have yet another about turn, back to Microgaming and yet another novel promotional scheme. If the earlier incarnation was not broken, why did they try to fix it?
     
    1 person likes this.
  2. Mar 3, 2013
  3. wintingo

    wintingo Dormant account

    Occupation:
    player experience manager
    Location:
    Tingo Land
    I would like to clarify that Wintingo has never been owned by Jackpot Factory group. We simply outsourced certain services from Spiral solutions in the beginning.
     
  4. Mar 3, 2013
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This should have been made clearer, as players "dealt with" Jackpot Factory staff and procedures at this point. There has also been doubts about Royal Joker and Wild Jack when it comes to Jackpot Factory. Royal Joker was Intertops, yet it seemed that players dealt with Jackpot Factory, and eventually all Royal Joker accounts were moved to All Slots (the same casino that seemed to underpin Wintingo in it's first incarnation). I recall players getting confused over whether they could register at Wintingo if they had an account at All Slots. They were told they could, but they felt they had to ask.

    Spiral Solutions - again more (deliberate?) confusion. Some think this is a Microgaming company, yet it has been seen in context with Jackpot Factory too. Just who are they?
     
  6. Mar 3, 2013
  7. wintingo

    wintingo Dormant account

    Occupation:
    player experience manager
    Location:
    Tingo Land
    I cannot speak on behalf of Jackpot Factory or Spiral solutions.
    Wintingo received managed services from Spiral, its listed here on their website and no its not "deliberate" its a fact!
    You must register/login in order to see the link.
     
  8. Mar 3, 2013
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom

    ...but, who exactly are they?

    They are based in Israel (where what they provide services for is strictly illegal), and have two branch offices. They seem to have considerable clout with Microgaming, yet appear to be a small company, a mere marketing, branding, and white label developer. Jackpot Factory isn't one of their many partners, yet the two seem very closely related.

    Their news section seems to have died with the Wintingo deal in Jan 2012 - one which flopped within a month or two of inception, not something they like to mention as "news". Then, after a productive 2011, they seem to have just sat on their arses for the rest of 2012 and early 2013 - not a single deal or other newsworthy event since Jan 2012 and the ill fated Wintingo deal.

    Maybe it should be "who WERE they?":rolleyes:

    Spin3 seems to be them too, yet it also appears to be a Microgaming subsidiary, as does Spiral Solutions.


    For players, the question is "who are we REALLY dealing with?". When is a "partner" a genuine relationship between independent business entities, and when is it an artificial structure designed to hide the true ownership/management structures behind a series of companies? What is the deal between MGS and Spiral/Spin3? They are showing it as a relationship where MGS supply games to Spiral, who then use them to service the mobile Spin3 product. On the other hand, the mechanics behind Spin3, Spiral, and their white label portals suggest something closer than a supplier-provider relationship between MGS and Spiral. Whereas MGS would never let a mere operator near one of the network servers, it appears Spiral, and in particular Spin3, are allowed to host their own copies of MGS games on their own servers, rather than having MGS insist on doing it on their behalf and them having access only via redirects as was discussed in a recent thread covering some odd network problems afflicting some MGS casinos.

    It all points to Spiral Solutions actually being a wholly owned subsidiary of Microgaming, set up to provide white label and mobile services to operators. Microgaming itself is a private IOM company, so would not have to disclose this to the same extent as a listed Plc. Spiral Solutions also seems to be a private company, not having to disclose much.

    The "who are we" doesn't actually answer the question. Nowhere are any names given for the top execs who run the company, and it is not here that one finds any statement about where in the world they are located (where one would normally find such information). There entire structure contradicts what MGS once said "we don't license our games to other providers", which once made it easy to spot casinos that had ripped off MGS content like Jackpots Heaven.

    One last thought. What would the consequences be for players were the Israeli authorities to decide to really crack down and raid Spiral solutions in a way similar to the Croatian authorities decision to raid and shut down the main GoWild support centre. Maybe they have already thought of this in opening two subsidiary sets of offices outside of Israel.

    I also notice that all Jackpot Factory support comes out of Israel, yet they are not one of the partners Spiral Solutions claims to have. Wintingo initially took services from Spiral Solutions, so how did this become "services from All Slots/Jackpot Factory" as far as players are concerned. There is no connection stated between the two, and it would be a HUGE omission given how big JF is as a group when much lesser partner connections get a mention.
     
  10. Mar 8, 2013
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    :confused: I am totally confused about this post. It's like you have been in a cave for the past 14 years. Most oldtimers in this business (to include affiliates and seasoned players) know that Spiral Solutions was/is the media company for Jackpot Factory (Brightshare's counter part). They have been around for donkey years.

    Please don't say something is true unless it is. Making assertions of conspiracies is getting old.
     
    1 person likes this.
  12. Mar 8, 2013
  13. Nitti

    Nitti Dormant account

    Occupation:
    Business Development Manager
    Location:
    South Africa
    Hear, hear.... Well put Mr. B. Can someone please clear up the point of this discussion? why is it an issue in the first place?
     
  14. Mar 8, 2013
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  16. Mar 8, 2013
  17. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    I don't get this with license and such things, please don't bash if I'm wrong here but it seems like Wintingo and All Slots are using the exact same gaming license. The one from Canvar Limited.

    A new record? :thumbsup: A lurker for seven years? Welcome to the forum, even if you have been a member for three years longer than me. ;)
     
    Last edited: Mar 8, 2013
  18. Mar 8, 2013
  19. Nitti

    Nitti Dormant account

    Occupation:
    Business Development Manager
    Location:
    South Africa
    Lurker???

    how dare you!!!
     
    3 people like this.

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