Hi everyone,
Sorry for the late response.
Wintingo is a white labeled casino of All Slots but under entirely different ownership. Basically, we are just working off the All Slots gaming server but we run our own casino offering, including promotions, bonuses etc. Players can join both casinos and claim offers at both without any problem. We have also undergone E-cogra accreditation of our own. Our seals should be live shortly. Please feel free to contact me directly with any questions.
All the best
The problem is with having CS deny the "bleedin' obvious" to most experienced players. One lie, however minor, raises the suspicion there is worse to discover. Not all casinos have no sinister motives, but 888.com run a whole load of white labels, and each will deny having any connection with the others, except that is when a player wins too much and has their cashout confiscated for having accounts at "too many sister casinos", at which point the player realises they have been lied to whilst depositing, and the lie was a material one, not a minor "white lie".
A simple explanation for this when asked would be to say that All Slots provide the games, but the casino has separate management, and there is no problem in having accounts at both All Slots and Wintingo. The simpler term "white label" is not going to be understood by everybody, although it could be explained in detail on the website, and if CS receive such a question, they could reply with the link, rather than struggle to explain the situation themselves.
Players' concerns are really that a hidden relationship could lead them into breaking terms that limit activities across an entire group, rather than at individual skins.