vrod03
Dormant account
- Joined
- Jan 6, 2007
- Location
- Turkey/azores
First to everyone .. Hello...love the site!!! have been gaming online for over 10yrs, and like most had to learn the hard way...but did learn!! Have been playing in winpalace for about 2yrs without a problem...till now. cashed out 1557$ over 3 weeks ago now. got an email last week, telling me 500$ was sent to bank..which is still not there yet...got on with live chat and was told they have right to pay installments.....yes I know...but never have payed like this before! So bottom line I will have to wait 60-90 days for full payout. have sent 3 emails to support with no reply.Its not hard to figure, the longer they keep Your money in pending,better chance of throwing it back in. When I finally do get all the money, winpalace will be Deleted. FYI have been playing in Mainstreet group casinos for over 6yrs...WITHOUT A PROBLEM...in fact they go beyond most. Have hit 3 random jackpots in last 2 yrs 1278$ 1545$ 6800$...that one was sweet!! no problem with payouts and fast return of emails. they now have new payment processer, so money is IN the bank 5 days. So i dont understand the .....procced with caution...rating. think they need a second look. last thing, Im a .80--1.00 player, all three random jackpots were hit at .80 per spin.