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Discussion in 'Online Casinos' started by pobeda, Feb 19, 2010.

    Feb 19, 2010
  1. pobeda

    pobeda account suspended PABnononaccred

    software engineer
    San Diego, CA
    Just wanted to share my recent experience with WinPalace casino. Deposited last nigh 190, got 225% bonus. Completed WR and got 1800 right now. Support is very nice and helpful, best from my experience so far.
    So, faxed all docs to them today and planning to cash out as soon as approved.
    Hopefully everything will be fast and smooth.
    Casino is great BTW, at least to me :) I got bonuses and good payouts on every game I played. Loose Caboose itself gave me 1500 playing 2.5 bet.

    So far, I would recommend this casino to everyone, hope it will be no issue to cash out.
    P.S> just excited, my first sufficient win in online casino
    P.S> did anyone else has any experience with WinPalace?
  2. Feb 19, 2010
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    Congratulations! :thumbsup:

    There is already a big thread about them somewhere on the forum, if you do a bit of searching. I believe most/all of the feedback on them is good.
    I work with them (promoting them on my websites), and met several of their team in person in London last month; They have always been very professional and a pleasure to deal with. They sorted out a problem one of my players had recently quickly and without hassles.
    As long as you haven't broken any T&Cs, I think you will get your pay-out without problems.

  4. Feb 20, 2010
  5. belgamo

    belgamo RIP Tony :(

    Yes, Winpalace is truly a class act when it comes to RTG casinos.
  6. Feb 20, 2010
  7. mixx

    mixx Dormant account PABaccred

    CA, USA
    too slow cashing out
  8. Feb 20, 2010
  9. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    What is "too slow"; 2 days? 4 days? 7 days? 2 weeks? ...

  10. Feb 21, 2010
  11. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    This depends. They take between 5-7 business days to process and fridays are not counted as business days. The rep promised that they will make things faster but no progress on this so far.
    Other then this, the casino is quite good.

  12. Feb 21, 2010
  13. handkey

    handkey Dormant account webmeister


    WinPalace is one of my favorite RTG Casinos. The support is quite good!:thumbsup:
  14. Feb 21, 2010
  15. Wildfire7

    Wildfire7 Dormant account

    Sometimes a fast cashout is not the most important thing. The amount you intend to cashout is what really matters. So I would rather wait 5 days for an 1800 cashout, where I know I will get paid, than get 100 cashed out in 1 day, where I MIGHT get paid.

    Naturally players will want their cake and eat it, but lets not lose site of the fact in this case the OP got the important bit right..........he won a good amount, at a casino where he should have no problem getting paid. This in itself is important as some casinos boast about processing cashouts in 1 day, but in reality try and stall by giving lame excuses.

  16. Feb 21, 2010
  17. eu_lowroller

    eu_lowroller Non-Gambler

    Call Center Agent
    I prefer only casinos which can make your cashout within 24 hours, but at least within 48 hours, no matter, if it's only 100 or 1800 ;)

    5 days or longer is really unacceptable and that's for me the reason, why i've now uninstalled nearly all rival casinos (about 20), except one of them :)

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