Winner Casino is not paying. Who played recently?

[chuchu59]

wanted to check if Bryan has any ideas of if the situation may improve or not. been a long time, and noone seems to be getting offered more than 50% of their winnings. it's getting more tempting to accept their offer of partial winnings, but do you suggest i still hold out? still $2500 of my winnings they aren't offering at this point.

Just PM the rep ie Grandacesgeisha. He will handle this issue quickly.

 

[spearmaster]

Just PM the rep ie Grandacesgeisha. He will handle this issue quickly.

Wrong guy... LOL... the casino in question is not Grand Aces, it's Casino4Aces...

 

[chuchu59]

Sorry, I thought it was Windows casino.

 

[Slugo]

Hijacking NOT over. If it's the guy who said "How about we go out back, you give me half the money you were going to bet, and I kick you in the nuts" or something similar, it's Wallace Shawn. IMDB has him credited as "Marty".

Thanks Man... I've wondered about that ...Nest time I see this dealer I'll have a new handle for him.

good luck

Slugo

 

[lisagab]

Hey whats the deal with this casino

Sme thing they said to me.

 

[wernerw]

So I am still lost and don't know what to do about the winner casino offer, giving me part of the money I won.

Who accepted? Who waits? Who knows how to go on?

I did not respond to their offer yet, keeping the possibility open.

What I think is if they are rogue I should try to get at least what they offered. If they just don't know what to do I should wait.

 

[dresden]

They've upped their offer to me--to about 65% from 45%. I have not accepted either and will wait them out. I'd like to hear one more time from CM about this when he is around again before I do anything.

 

[dresden]

I took the offer for 65% of my winnings + deposit. Perhaps waiting longer would have led to more but I'm just sick of dealing with this.

Thanks CM. I'm quite sure I'd still be looking at 0% if it weren't for this site.

Thanks also to all who weighed in on this issue.

I hope all other affected players receive an acceptable settlement.

To their credit, Casinoforaces paid me quickly once I took the offer.

 

[hermanikann]

They have also offered me 65 % but I am also waiting to hear from CM. Are You working at this case CM?

 

[Casinomeister]

They have also offered me 65 % but I am also waiting to hear from CM. Are You working at this case CM?

Sorry, actually no. I was under the impression that this was being resolved the best way under the circumstances - and bear in mind I was on vacation when a lot of this was going on.

I'd take the offer.

 

[Slugo]

I logged into Winner last night My account was set to $0. I emailed them and asked what was going on. the reply I got was.

Dear Paul,

In order to settle this issue, I am willing to refund your Neteller account
with your $200.00 initial deposits, as promised.

In order to instruct the funds to your Neteller account, please reply this
email with the following statement: "I accept the offer of $200.00 to be
deposited into my Neteller account, which will resolve any further requests
I have surrounding the "March Crisis" issue".

As soon as I receive your reply I will forward it to our financial
department to process.


Sincerely,

Taylor Waters
Casino Winner Manager
www.winner.com

"Take it All!"



Being that I only had a small win I've decided to cut my losses and run!!!

I only hope that I actuly get my deposit back. At this point I'm not feeling very good about that happening.

Good luck

Slugo

 

[Slugo]

I see by my neteller account I have gotten my deposits back. I don't like giving up but glad to have my $ back.

Good Luckl
Slugo

 

[jlincpoker]

Other problems?

Has anyone had other problems getting paid by them? It seems like the blackjack problem was taken care of, any other problems?

 

[xkyablue]

Yeah, they are still having payment problems with me. I played them late April. I only played video poker. On May 3, they told me:
Please be advised, according to the casino cash out process, your cash out
should be completed within a couple of days.

Then, on May 12:
Thank you for contacting www.XXX.com service center.

We apologize for there will be an additional delay in processing your cash
out due to certain technical difficulties we are currently experiencing.

Our technical team is working around the clock to resolve the problem as
soon as possible.

....they still haven't paid me. Long term glitch in processing cashouts? Funny how they are still able to process deposits.

 

[jlincpoker]

Yeah, they are still having payment problems with me. I played them late April. I only played video poker. On May 3, they told me:
Please be advised, according to the casino cash out process, your cash out
should be completed within a couple of days.

Then, on May 12:
Thank you for contacting www.XXX.com service center.

We apologize for there will be an additional delay in processing your cash
out due to certain technical difficulties we are currently experiencing.

Our technical team is working around the clock to resolve the problem as
soon as possible.

....they still haven't paid me. Long term glitch in processing cashouts? Funny how they are still able to process deposits.

I have received the same email several times. They have owed me money for two months. I currently have a PAB that Casinomeister is working on. I haven't heard from them in about two weeks, even though I have been emailing every other day or so. They owe me about 5000. Anyone else having problems?

 

[jlincpoker]

I have also been in corespondance with a few other people having this problem. Has ANYONE actually been PAID?