1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Win verification ongoing....

Discussion in 'Payment Processing Issues' started by Scotsboy, Oct 3, 2013.

    Oct 3, 2013
  1. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    Hello all. I'm new here and have decided to post to ask for help. Last Tuesday I joined an accredited casino in the UK and won a large amount on a well known 5 line slot machine. Not wanting to jinx my luck I decided to ring up to do a manual withdrawal. I was told that any large wins need to be verified. It's been 9 days now and even though I have been in touch with customer services on a daily basis they can't tell me when this will be verified as they are at the mercy of their software provider to verify the winnings. I had a few other wins and have been able to make 5 or so withdrawals and deposits but not from the 'big' win as I had that taken out of my games wallet for safe keeping. I am feeling frustrated that this accredited casino has not verified the win or been able to tell me how long it should take. Has anyone else been in this position and how long did a win verification by the software provider take. Any help would be much appreciated!
     
  2. Oct 3, 2013
  3. P.V.

    P.V. Senior Member webmeister

    Occupation:
    Make money!
    Location:
    Turn around...
    Please define big win, how much? If it was a progressive then it might take some time to check out...
     
  4. Oct 3, 2013
  5. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    It was about 40k...on a progressive slot...how long on average does this take to check out ? Many thanks for your reply!
     
  6. Oct 3, 2013
  7. P.V.

    P.V. Senior Member webmeister

    Occupation:
    Make money!
    Location:
    Turn around...
    Since progressive's are paid by the software provider it needs to be confirmed, I do know that. Maybe some others will chime in on how long it should take, I'm not sure but congrats on your win! :thumbsup:
     
  8. Oct 3, 2013
  9. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Congratulations on your win! There's an tab up top for I-gaming reps, you could PM the rep for the casino to see if he/she might have a better idea of how long.

    Have you submitted all your ID etc? I would expect since you are a new player, process might take a little longer, but while I am sure it feels like forever, it's not that long yet when you consider weekends.

    Want to share what game/software it was? Maybe someone here has had a similar experience.
     
  10. Oct 3, 2013
  11. naththo

    naththo Experienced Member

    Occupation:
    Currently working as a clerk casual part time for
    Location:
    Adelaide, South Australia.
    If it is wide access network jackpot which is common. Then casino need to check with all other casino who are linking up to this. This will take a while and thats part of WAN jackpot verification. Good luck hope that the verification is accepted and your id/document goes well with out hitch then they will be more than happy to pay out depends on if its RTG or not. Some RTG will have limit payout per week or something like that yes. Once again congratulation on your winning. :)
     
  12. Oct 3, 2013
  13. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    Thanks for your help everyone. I feel better knowing that the casino aren't messing me about!
     
  14. Oct 3, 2013
  15. BMWSTACK

    BMWSTACK Ueber Meister

    Occupation:
    Work
    Location:
    US
    OP says that he has made some withdrawals already so it seems docs are approved.

    9 days seems very excessive for a verification. It probably shouldn't take more than a day or 2. I understand that there need to be verification from software provider, but a progressive should be priority #1. Its not like they have 20 other progressives at the same time. The other reason it becomes a priority is to make sure the new progressive amount is accurate. The main reason for verification is to conclude there are no errors on the jackpot.
     
    2 people like this.
  16. Oct 3, 2013
  17. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    9 days is far too long, and if it's Microgaming or Playtech it would be a few days max from previous postings. Is the casino a 'big boy' chain? If not, they could be stalling for funds to accumulate before they pay you. This is the problem with win 'verification' - it is done via the casino to the software provider and the player has no way to oversee the process or be in contact with the software provider to make sure they and the casino are singing from the same hymn sheet. Progressive wins wouldn't affect this because the software provider pays the casino in one go so the casino should forward the funds then.
     
    1 person likes this.
  18. Oct 3, 2013
  19. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    Apologies! It was not a progressive jackpot, just a 5 line slot with a high potential jackpot. This is potentially what is slowing the process down. Interestingly enough, I never had to provide any ID documentation to carry out my withdrawals!
     
    2 people like this.
  20. Oct 3, 2013
  21. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    Dunover - yes, it is one of the big boys. I find it strange because I was able to withdraw some of the initial win the day that I won. In order to get the full whack I decided to manually cash out.
     
  22. Oct 3, 2013
  23. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    You'd definitely need verification for 40k - high rolling BDBA were you??;)
     
  24. Oct 3, 2013
  25. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    Sorry, I'm not up to speed with the terminology...BDBA?
     
  26. Oct 3, 2013
  27. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Break Da Bank Again...microgaming
     
  28. Oct 3, 2013
  29. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    Nope, wasn't that one...many thanks for all your advice, what a friendly bunch you are! :)
     
  30. Oct 3, 2013
  31. albrco123

    albrco123 "Wish i could Re-" Member

    Occupation:
    business
    Location:
    US
    Congrats on your win, Love to know which game?
     
  32. Oct 3, 2013
  33. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    I will reveal all once situation resolved, don't want to implicate the offending party. Until then I'll just have to keep u in suspenders!
     
    1 person likes this.
  34. Oct 3, 2013
  35. BMWSTACK

    BMWSTACK Ueber Meister

    Occupation:
    Work
    Location:
    US
    Since its not a progressive it shouldn't take that long to verify. Actually I don't hear too often about verification for just a large line hit. This makes it even stranger.
     
  36. Oct 3, 2013
  37. Scotsboy

    Scotsboy Dormant account

    Occupation:
    Career break
    Location:
    North west
    It is one of the major players with an impeccable reputation so I'd like to think they wouldn't mess me around. I did pester them by email so maybe they are being belligerent. I have to admit that at this stage I don't think I'll get the money!
     
  38. Oct 3, 2013
  39. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    Occupation:
    .
    Location:
    East and West
    If it's a "big player" with a good reputation you WILL get the money, unless something isn't right.

    9+ days does sound like an awfully long time though.
     

Share This Page