I still haven't received the email from them yet, I think I will wait & see how you (Sparkz) go before I make a deposit. Guess your the guinea pig
Hey that's great news, hope you receive it soon. I guess I will make my deposit now & see how I go. I still haven't been sent that email but I'm definate I have made the wagering requirements as I won nearly $4000 then played it down to $350. I do have 1 question now if anyone can help as I see the OP & Sparkz made a deposit then withdrew their winnings plus the deposit - when I make my deposit can I just withdraw my winnings & still play with the deposit + bonus or do I have to withdraw the deposit as well & forfeit the bonus. I did ask the chat this as well & they said it would be included in the email that I'm still waiting for, lol. Edited to add: Lookaway - that's great, good to hear.
Can I ask anyone who has taken William Hills 150% sign-up bonus - was your bonus Phantom or Cashable?
i.e. Did they take the bonus off when you cashed out?
(Not the 30 free-chip)
Thanks in advance.
i also joined the casino, i am from germany think thats the problem.
after signin up my account was locked and their customer service never answered to my emails?? wtf?
i already read in some forums they have problems with german players??
anybody the same experience?
RUDE - that's WTF
William Hill have allowed their brand to be trashed by these incompetents running this particular show. It has ALREADY begun to affect their B & M operations, with poor experiences with the online operation causing players to consider boycotting the high street operations too.
One of the STRENGTHS of the online operations of the high street bookies WAS this ability to withdraw from your online account over the counter at the high street branches. I am certain that this WAS on offer when William Hill had the Crypto casino, and were considered reputable despite not being accredited here at the time, but clearly they have now done away with this option- and this is PROGRESS
Coral (chartwell) also had this option, and I even have a local Corals bookie less than half a mile away. Pity it was a Chartwell casino, or I might have continued to play. I would now check whether this option still existed before playing there again, even though I would probably not use it whilst they offered quick Neteller payments. If Coral have removed this facility, I would consider this "negative progress".
CM is in contact with the top people at William Hill, but these top people need to get out of their "ivory towers" and see the bullshit being shovelled out generously to the players of the online brands, and how this is steadily damaging the entire brand's reputation.
There SHOULD be a VERY SIMPLE way for a UK player at William Hill to get verified. GO TO A HIGH STREET WILL HILL SHOP & get staff there to "notarise" your documents, cards, face etc.
I didn't take the 30 freebie, but the 150% SUB (because I thought it was cashable until I went to cash out & only then found out it was Phantom! )Just a quick question. The few of you that managed to complete the wagering - what games did you play?