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William Hill fined £6.2m

Discussion in 'Online Casinos' started by Nicola, Feb 20, 2018.

    Feb 20, 2018
  1. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    William Hill has been fined £6.2m by regulators over money laundering and problem gambling failures.

    The Gambling Commission said ten customers were allowed to deposit large sums of money linked to criminal offences.

    You must register/login in order to see the link.

    Looks like more of us will be completing those source of wealth forms :D
     
  2. Feb 20, 2018
  3. slot_zombie

    slot_zombie Experienced Member

    Occupation:
    Manager
    Location:
    UK
    Couldn't happen to a nicer firm :cheers:
     
    snorky510238 and gilliebean like this.
  4. Feb 20, 2018
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I heard that they were closing their Tel Aviv office.
     
    PatrickNess likes this.
  6. Feb 20, 2018
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yes, moving it back to UK.
     
  8. Feb 20, 2018
  9. Supababe

    Supababe Opinions Meister! MM

    Occupation:
    Mum, wife, daughter, pet owner and Primary Teacher
    Location:
    Lancashire, UK
    "An operator had made the assumption, after a chat with the customer, that he was earning as much as £365,000 a year - when in fact he was on a salary of £30,000, the commission said."

    Is it any wonder that casinos want such detailed info from us? If this is what happens when they 'trust' what their customers say.....
     
  10. Feb 20, 2018
  11. Mr Wild

    Mr Wild Experienced Member

    Occupation:
    Online Casino
    Location:
    Malta
    "Gambling businesses have a responsibility to ensure that they keep crime out of gambling and tackle problem gambling - and as part of that they must be constantly curious about where the money they are taking is coming from."
     
  12. Feb 20, 2018
  13. Mr Wild

    Mr Wild Experienced Member

    Occupation:
    Online Casino
    Location:
    Malta
    Another link: You must register/login in order to see the link.

    "WHG did not adequately seek information about the source of their funds or establish whether they were problem gamblers."
     
  14. Feb 20, 2018
  15. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Constantly curious? Constantly curious? Get f*cked UKGC :mad:

    Of course they just had to set an example didn't they, and of course it just happened to be one of the most popular and recognizable brands in the high st.

    Good job, UKGC :rolleyes:
     
    Last edited: Feb 20, 2018
    bebo67 likes this.
  16. Feb 20, 2018
  17. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    Looking at some of the figures involved, then it seems reasonable that WH were found to be negligent and fined.
    • A customer was allowed to deposit £654,000 over nine months
    • A customer was allowed to deposit £541,000 over 14 months
    • A customer who was allowed to deposit £653,000 in an 18 month period
    • A customer was identified by WHG as having an escalating gambling spend with deposit levels exceeding £100,000.
    • A customer exceeded deposits of £147,000 in an 18 month period with an escalating spend and losses of £112,000.
    But that doesn't mean certain casinos need to get paranoid about customers who deposit a few hundred pounds a month
     
  18. Feb 20, 2018
  19. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    cue the raft of AML requests today - 3 recieved already this morning
     
  20. Feb 20, 2018
  21. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    I had one the other day, cant remember who it was but gave me 7 Days to forward Sow info or my account would be locked. I just replied and said for my 20 a week let it lock
     
  22. Feb 20, 2018
  23. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Can't wait to see this ill-conceived plan to go tits up, now that casinos are reading this case and panicking over being fined hundreds of thousands, if not millions :laugh:

    Now that they're trying to control our spending habits and effectively using AML & RG (with some 'terrorism' chucked in there for good measure) let's see how casinos respond long-term when 80% of their player base is depleted, and those revenue streams aren't rolling in :cool:
     
  24. Feb 20, 2018
  25. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Me too. Until you provide me proper legal terms and conditions of exactly how the data’s stored, the limitations of its use and provisions to control sharing the information you can do one.

    What this whole AML exercise has really brought home to me is what a bunch of amateurs most of the Casino’s are in business.

    I had the impression that most of them were pretty smoothly controlled, legit operations but what I'm getting now is its basically (for the main), a few local Maltese millionaires bank-rolling their own little easy-money operations, with no real direction or thought to the long term view. I guess if you’ve had it so easy for so long its not surprising.

    I think the UKGC has come to the same conclusion too and is now doing whatever it feels like with no real comeback/challenge.
     
    Last edited: Feb 20, 2018
  26. Feb 20, 2018
  27. Mr Wild

    Mr Wild Experienced Member

    Occupation:
    Online Casino
    Location:
    Malta
    I have actual been in meetings with UKGC regarding similar topics. Its not fun and they expect to basically AML check any customer losing more than 1k per month.
     
  28. Feb 20, 2018
  29. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    So why do you do it to customers who lose MUCH less than that?

    Casinos as usual (well certain ones) will go stupid over this now, wanting to do AMC's on people who deposit a tenner a month. Look at the figures ffs, if I was depositing half a million a year then I wouldn't mind getting a SOW request. I do mind if I'm depositing £500 a month.

    Ironically in relation to this story, William Hill are one of a small handful of license holders who I have known to be sending out SOW requests for years!
     
  30. Feb 20, 2018
  31. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    I can possibly see why they might want to check customers losing 1k per month - From a responsible gaming point of view

    But what has that got to do with AML?

    And with regards to the WH 'incident'. Even though they've been fined and are no doubt tightening up their procedures.
    I haven't been FORCED into declaring a loss limit with them, even though I deposit much more there than at Videoslots.
    They're obviously sorting out what needs to be sorted out. NOT running around like paranoid headless chickens
     
    Last edited: Feb 20, 2018
    adamtheaddict likes this.
  32. Feb 21, 2018
  33. snorky510238

    snorky510238 Chief glockenspiel maker

    Location:
    Uk
    Casinos will only do anything or change anything when they get caught out and or are forced to.If they were at all genuinely bothered about problem gamblers or where people get their money from there is a lot of things they could do at source.1 thing that I find unbelievable is the amount of money you can wager on 1 spin.I generally play 40p a spin and on a bad night can easily lose £100.On a scale someone playing £40 could lose £10,000.What percentage of the worlds population can comfortably afford to lose that kind of money legitimately?The whole structure is unethical to begin with.
     
    goatwack likes this.
  34. Feb 21, 2018
  35. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    Or buying a feature on 'White Rabbit' at £2,000 a time
     
    snorky510238 likes this.
  36. Feb 21, 2018
  37. snorky510238

    snorky510238 Chief glockenspiel maker

    Location:
    Uk
    Yeah it's just laughable or I am in the wrong job.
     
  38. Feb 21, 2018
  39. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Just this morning we had this news report plastered all over Sky News, with some spokesman giving us the tale of the 30K p/a family man spending in excess of £500K every year on gambling. Such was the smugness and pomposity of this douche that I almost gagged. The guy'd most likely never even bought a scratchcard in his life, and here he is sermonizing. And yes they ARE lumping Money Laundering and Responsible Gambling together. Before long I imagine they'll confiscate winnings based on assumptions that you have a new- found gambling problem, I'm sure it will come in time....

    There's always been problem gamblers, nothing new. Casinos can and have identified them in the past, nothing new. Note how no one gave a toss before the UCGC came to the rescue to save us all. Hypocrisy at its finest :cool:
     

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