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william hill are awful

Discussion in 'Online Casinos' started by nutnut, Jun 30, 2017.

    Jun 30, 2017
  1. nutnut

    nutnut Senior Member

    Occupation:
    IP consultant
    Location:
    england
    so other day had a bonus offer which i took up but every time i span once the balance went to zero and had to refresh every single spin. so cancelled bonus as live chat never answers.

    tonight scratchcard offer wager 10 get 5 free on bonanza, thought im in it since i clicked play not, but apparentl has a invisible button that says get bonus, when it does show ive wager 40 already, i click get bonus and over and over just reloads bonus button. 100 on and still not got my bonus.

    go on live chat been number 1 in que for 30 minutes then number 2 then number 1 then number 2............you get my drift......

    what a disgrace and broken buggy site they're.
     
  2. Jul 1, 2017
  3. ricky

    ricky Experienced Member

    Occupation:
    banking
    Location:
    london
    lol you havent played at ladbrokes then, every time i log in gets stuck and just refreshes every 5 seconds
     
  4. Jul 1, 2017
  5. Playford7

    Playford7 Experienced Member

    Occupation:
    Offshore worker
    Location:
    North east England
    The live chat is aweful. Your best off calling them.
     
  6. Jul 1, 2017
  7. Lemon

    Lemon Full Member

    Location:
    Skinton-on-sea
    I don't know of a single land-based licensed betting office chain whose online offering isn't a clunky, bloated, slow, cluttered monstrosity. Ladbrokes is probably the worst in terms of ease of use. Pop-ups everywhere, difficult to navigate, slow as fuck and the wallet system they use where you have to transfer funds from your main wallet into SLOTS or whatever - inconvenient and frustrating in the extreme. They have a lot games but by Christ their site boils my piss, and the amount of 'offers' I keep getting through drives me up the wall.
     
  8. Jul 1, 2017
  9. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    That happened to me last saturday. The bonus money disappeared after each spin, and displayed my main balance instead.

    I did find though, that you can still play, and the wagering is accounted for.

    I just opened 2 tabs of the homepage, resized the one on the right hand side to 1/4 screen width and opened the bonus tab, to see my balance and wagering.
    The window on the left I resized to 3/4 screen width and loaded the game.

    I did report it to CS, who assured me they would contact 'the relevant department', Obviously they didn't
     
  10. Jul 1, 2017
  11. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    WH are CRAP ... as are all the big 3 bookies ... WH LADS and CORAL.

    I closed my account ages ago with WH due to very arrogant and gimped support ...

    they gave canned responses and have zero idea how to run an online casino .... my take on them "Avoid" as you wont get anywhere
    and god help anyone who wins big there ... they would do ever thing they could to either limit the payment or not pay.
     
  12. Jul 1, 2017
  13. geordiecolin

    geordiecolin Senior Member CAG PABnononaccred mm4

    Occupation:
    Manager
    Location:
    West Sussex
    Live help at both WillHill and their sister site Eurogrand are awful. Uninformed and very evasive. Also I find that their bonus offers come with too difficult wagering requirements which often suckers you into taking on board an extra bonus that you didn't opt into.
    Dodgy feckers
     
  14. Jul 1, 2017
  15. ricky

    ricky Experienced Member

    Occupation:
    banking
    Location:
    london
    their live casino offers for non vips are by far the best in the industry(barring the banning happy netplay group)
     

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