S
suzecat
Guest
Wild Jacks Casino, like many others, is a fine place to wager--as long as you lose. After losing many thousands of dollars, I won a measley $80 and decided to cash out. Despite my requesting that the cash-in amount be deposited to my Paypal account (which I had used almost exclusively for making deposits to my casino account) the casino sent the funds, through ProCyber Services, to a closed Firepay account. Firepay rejected the deposit and the funds were sent back to the Casino, which put them back in my casino account. Of course, a month went by from the time I cashed-in until the funds were put back in my casino account. I cashed in the $80 again, this time sending the information and the request that I be sent a check to my home address (USA). I received a reply saying my cash-in had been processed and that it would take 21 working days until I received the check. I waited 23 working days and emailed Wild Jacks Casino to inquire where was the check for my cash-in, I had not received it yet. I get a response back that says I have no pending cash-ins. I responded to that email with a copy of the email saying the cash-in was processed and it would take 21 working days. At that point, the Casino stops responding to my emails. It is extremely sad when a casino needs to steal a lousy $80 from a long-time customer.