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Dormant account
- Joined
- Dec 7, 2014
- Location
- United Kingdom
Almost 100% of the time casinos use the most minute term in order to keep your winnings. They search for any reason at all not to pay. It is disheartening. They purposely keep them vague in my opinion or at least hard to determine.
An example is that I just had a nice win taken from me. The reason given is that I was only allowed to bet 7.5 per sping because the terms said "5% of bonus max bet". Well, that is confusing in my opinion. they list the bonus in the casino as the entire amount. So, for example, if you had 300 in your account they would show the entire 300 as bonus amount. Yet they say only 150 of it was bonus so if you bet 8 or 9 on a spin then they say you broke terms.... well that is absurd! firstly, it is a disgusting rule to say you must keep constant surveilance of your bet size when trying to have fun, but further (and I was paying attention) they list the bonus amount in the casino as my entire balance.
These types of things have happened to me at least 3 times now thruought my time gambling. Winning is so hard. Then they comb through my play to see if they can make up any infraction in order to not pay. It feels like I have to get some lucky spins AND get lucky in how they view their terms. I am disgusted and sick of online gambling. It seems to be a den of thieves these days... /end rant. Not a very attrractive first post I know. Im not usually one to post but am just so upset lately.
An example is that I just had a nice win taken from me. The reason given is that I was only allowed to bet 7.5 per sping because the terms said "5% of bonus max bet". Well, that is confusing in my opinion. they list the bonus in the casino as the entire amount. So, for example, if you had 300 in your account they would show the entire 300 as bonus amount. Yet they say only 150 of it was bonus so if you bet 8 or 9 on a spin then they say you broke terms.... well that is absurd! firstly, it is a disgusting rule to say you must keep constant surveilance of your bet size when trying to have fun, but further (and I was paying attention) they list the bonus amount in the casino as my entire balance.
These types of things have happened to me at least 3 times now thruought my time gambling. Winning is so hard. Then they comb through my play to see if they can make up any infraction in order to not pay. It feels like I have to get some lucky spins AND get lucky in how they view their terms. I am disgusted and sick of online gambling. It seems to be a den of thieves these days... /end rant. Not a very attrractive first post I know. Im not usually one to post but am just so upset lately.