The two disputes that I have gotten from Montana, both were resolved long before we were ever even notified by Montana, and they were not even disputes. RTG players need to notify the casino first before ever writing to Montana; the players never notified us that they even had a dispute. In one case I was notified that a player had contacted them that they had not received cash out. So two weeks later, when I find out from Montana about the dispute, I inform them that the payment was sent to Neteller, two days before the player ever filed the dispute. The player never contacted the casino, to find out that he had two neteller accounts, and the money was deposited to the one that he signed up with in the casino, and not the one he deposits from (his wife's). So the player is still mad, because he did not have the money in 48 hours but waited over two weeks to find out that the money was all ready there. Please call the casino first, and than file a dispute same day, if you like.
Ted