1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Why Casinos Lose Players

Discussion in 'Online Casinos' started by Mavin1, Sep 10, 2010.

    Sep 10, 2010
  1. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona
    I thought it would be interesting to have an accumulation in one thread as to why players quit casinos. Here are a few examples of why I have quit most casinos.

    Top Game- Shady shakey past, leaves uncertain feelings about fairness. Then they have changed the minimum deposit to $49.95. You cannot put in the amount you want to play, have to choose from the drop down amounts. The lowest deposit amount used to be $25.
    Plus, their withdrawal process takes way to long.

    RTG- Don't even know what to say other than always having the feeling that the majority of players will never get a fair game or win from this group.
    All their games also feel like the same game with a different face, no real variety.
    It has felt like the only chance a player will have in getting anywhere on these games is through the bonus/freespin rounds, but you could die of old age before you get them, or if you do get them, they rarely pay off anymore.

    English Harbor Groups Millionaire Casino-I do like this group, but don't care for the set up with Millionaire casino. The classic single line slots lowest wager is $2, WTH is up with that?

    3-DICE- I'm sure this is a fine group, but their software just won't function on my computer, have no problems with other casinos software, so what is the glich here? No fun playing where you have to close the casino after ever game, relog back in to go to another game. Maybe the game will open, maybe not.
     
  2. Sep 10, 2010
  3. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    You forgot,
    Rival - criminal enterprise.:p
     
    2 people like this.
  4. Sep 10, 2010
  5. just play

    just play closed account

    Occupation:
    Director of Home Operations
    Location:
    USA
    And MG...sucks since USA gets a sperm sample.
     
    1 person likes this.
  6. Sep 10, 2010
  7. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    I only play at casinos where the cashout times are quick for the life of me I dont understand if you deposit using ewallet and it is instant deposit in the casino then why do you have to wait 2 days one week to get it back the same way? Just hate the fact us usa players have to wait to get paid.
     
    1 person likes this.
  8. Sep 10, 2010
  9. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona

    Rival- Can't even trust them anymore! To many have tarnished this software very badly.
     
  10. Sep 10, 2010
  11. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona

    Could you be more specific????
     
  12. Sep 10, 2010
  13. 1366613

    1366613 Senior Member

    Occupation:
    student
    Location:
    A
    IM WITH YOU :thumbsup:WHY WE MUST WAI:thumbsup:
     
  14. Sep 10, 2010
  15. nisosbar

    nisosbar Ueber Meister PABnonaccred

    Occupation:
    Other
    Location:
    Right here
    Ditto. And excessive cash out times - two weeks or more are standard. :rolleyes:

    Didn't know that. I guess you have to be a glutton for punishment. I'm not. :D

    I don't have this problem, but they don't have enough deposit options, and also, the games have always been too tight, IMO. I continue playing there because their cashouts are fastest, and I don't think the games are tight only for ME, so it's not that the games are unfair - they're just fairly tight. :D

    Rival - I really like some of their games, and I would play more at Rival if I had confidence that the software was impenetrable and not subject to manipulation, but I do NOT have that confidence; we see with the Tradition thread that the software can evidently be manipulated. Further, there are ongoing issues with seemingly a majority of their casinos in terms of slow payouts or even no pays.

    If I had to state one thing that I find turns me off most, it's slow pays. I want to get paid fast, each and every time. I don't think that's unreasonable, considering that - as others point out - depositing is also a fast process.
     
    1 person likes this.
  16. Sep 10, 2010
  17. just play

    just play closed account

    Occupation:
    Director of Home Operations
    Location:
    USA
    Yes...I used to play thunderstruck and all its clones (spring break, tally ho, ladies night, summertime) now for USA we only have the last 2 games. :mad:

    I'd normally bounce between them, with not much play on other slots. The payout also hasn't been the same since the change.
     
    1 person likes this.
  18. Sep 10, 2010
  19. voltage1

    voltage1 Dormant account

    Occupation:
    engineer
    Location:
    GA
    yeah WTF is up with that ???:confused:

    I have had an Allslots/Jackpot Factory acct for years so I was able to continue playing there all of this time....
    It had been a while since I last played there til last week and NOW I notice ALL of the cool games are gone AND No more tourneys :confused:
    "sperm "sample indeed!!!!!!!

    as to the original Question...
    GOLDVipLounge: Rouge.... they did pay me Finally after 3 months but I didnt think I would get a dime.

    Only other one I have "closed" my acct at is ....

    3Dice....just too damn tight anymore...I do miss my friends in chat ... and I WAS able to "Sneak" into Chat the other night and just Chat with them ...which was nice:)

    The Rest (and they are numerous) I have just deleted the software
    they include RTG,English Harbor Group ...as well as others
    most for being too tight or I didn't feel comfortable with the "way " they played ....just a sneaky feeling I wasn't getting a Fair game


    Volt:cool:
     
    1 person likes this.
  20. Sep 10, 2010
  21. De Beuker

    De Beuker Senior Member

    Occupation:
    Production
    Location:
    Netherlands
    For me, the bonusban is the main reason for uninstalling a casino.
    Before the payoutproblems started, most of the Rivals were already removed from my PC.
    I like playing with a bonus, and I always feel insulted when they ban me, even after losing.:mad:
    Almost every bonus is EV- nowadays, so I still fail to see the reason for a ban.

    Ofcourse if a casino turns rogue, like SlotMadness (now part of Virtual), they get uninstalled too, but fortunately, that does not happen alot.

    Increased payouttimes can also be a reason, Lock went into the bin after reading the horrorstories here.
    Shame, as they started off so good, and I've had some great runs there.

    Now Titan appears to be taken over by Winpalace, so thats another RTG that goes straight into the trashbin.
     
    1 person likes this.
  22. Sep 10, 2010
  23. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona

    Okay, I understand that a bit better. However this is one time I would ask for the software names or casinos that have lost you as a customer and the reasons why.

    Maybe it won't make a difference to software providers or casinos, but if they read the forum maybe they will at least see why we have quit them.

    US MG-Variety for US players have .....................
     
  24. Sep 11, 2010
  25. love2winalot

    love2winalot Dormant account

    Occupation:
    Roulette Player
    Location:
    Philippines/Visiting Las vegas
    Hiya: The question was, 'Why do you LEAVE a casino"? I assume, if you did not like them, you would not have deposited with them in the first place.:rolleyes:

    So, You down load. You read all the T&C, and all the information on the site, and say, "Yea, this is acceptable". Then you deposit & play. Then you hit the Ctr/Alt/Delete button. What happened?
    1. The casino took your deposit faster than a Hoover vacume clearner.
    2. You decided you did not like the look/feel of the casino games.
    3. You Won money, and the withdraw process did not meet your expectations.
    4. During game play, the casino violated it's own T&C, so you left.
    5. After depositing, you learned from, "Others" that this casino is not a good place to play at.
    6. You do not feel, "Lucky" here, and decide to cut your losses, and leave while ahead, or before you are totally broke.

    It seems to me, from the many post here on this forum, that, #1 is far an away the main reason a player will uninstall a casino. I will almost always give them 2 chances before i just give up an leave.
     
    1 person likes this.
  26. Sep 11, 2010
  27. gloria460

    gloria460 Meister Member

    Occupation:
    nurse
    Location:
    Florida
    I stopped playing at platinum play bc they no longer flush, will not set a spending limit and my overall payout in a year and a half plus not having the new games is a real bummer.

    I tried 3 Dice again but I just don't get that casino. I'm not into chats and the payouts on a winning line is just too low for me so it was uninstalled.

    I permanently closed RTG after it was revealed that you can only win so much bc they set the maximum amount that you can win and the payouts even in bonus rounds is too risky for me.

    Rival-what else is left to say. In all honesty I have to go to a B&M casino and they don't do anything for me bc they to have gone to those multi-line slots that spin extremely fast and pay nothing sooooooo what to do?;)
     
    1 person likes this.
  28. Sep 11, 2010
  29. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    Leaving a casino...closing account...moving on...hmmmm....

    1. The aggravation of hitting a very small winning plateau only to lose it all back twice as fast. Knowing this AFTER you lose it all back...

    2. Bonus activation takes 2/3rds of your stash only to get back 1/10th when you catch one.

    3. Slow pay...slow pay..slow pay...


    Interesting question and responses!

    .
     
    1 person likes this.
  30. Sep 11, 2010
  31. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I haven't left many casinos, but the ones I have are either rogued (Grand Prive) too hard to contact (VPL) or I/we had problems cashing out (a bunch of roguish Playtechs.)
     
    1 person likes this.
  32. Sep 11, 2010
  33. takethemoney

    takethemoney Banned User - Chargebacks at Slotastic

    Location:
    Washington
    I've posted these in another thread already, but here goes again:

    Reasons for leaving a casino:

    Rude customer support
    Bonus banning, if you fall into some mysterious criteria in casino's matrix
    Non response to emails when there are issues
    Tighter games
    Fewer comps
    Arbitrary decision making not to pay wins
    Slow or no pays
    Increasing number of casinos using "discrepancy" or
    "chargebacks at another casino" as an excuse not to pay
    "Fraudulent player", even though no proof is offered
    Impossible playthroughs on bonuses, given the RTP settings,
    which are touted as high, but we all know they are low, but nobody is
    telling

    Casino Managers had better read and listen to your customers, for I cannot see the businesses thriving when all of the above is going on. Things I read here cause me to not deposit as well.
     
    2 people like this.
  34. Sep 11, 2010
  35. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona
    Getting some great responses here so I hope members can add to what has been presented.
    But I really want the casinos or the software named in this thread, so that if by chance a rep or whomever comes to this thread they can easily pick out the issues players have had with their specific casinos.
    If the response are all generals then it's just a rant, which they definately wouldn't pay attention to.

    So if you had played at RTG for awhile or many years and now have kicked them to the curb, please say why, with RTG bolded.

    That is the reason I titled it Why Casinos Lose Players, to get the Reps attention and whomever else is involved in monitoring the attitude of the players.

    So please bold the casinos or software you are speaking of.
     
  36. Sep 11, 2010
  37. nisosbar

    nisosbar Ueber Meister PABnonaccred

    Occupation:
    Other
    Location:
    Right here
    RTG - I have never really gotten the appeal of RTG. As someone else said, their slots are all pretty much alike. Then again, I didn't start playing at online casinos until just either last year or maybe two years ago, so maybe I missed the 'golden years', but I think every single RTG casino has always been tight for me, unlike, for example, MG. Also, there are too many rogue RTG outfits, so that diminishes the appeal of the RTG brand, unless you keep abreast of every new RTG casino; but there are so many, I just sniff at many of these new casinos. I stick with Club World/Aladdin, etc. And I also like the Rushmore group. I will note that another downer is how they cap big wins. That's simply not fair, IMO.
     
    1 person likes this.
  38. Sep 11, 2010
  39. rouletteguy

    rouletteguy Experienced Member

    Occupation:
    not for profit director addictions
    Location:
    Ontario
    I think it just comes down to a total inability to win anything meaningful.
    Gambling is only fun when the CHANCE to win seems within our grasp. Nobody likes to lose.

    You can say all you want it's entertainment blah blah blah at the end of the day we're all there for one reason only.........to come out ahead.

    Seeming as the "HOOVER VACCUUM" has become the standard at online casino's people are getting pissed off. The chance to win is seemingly impossible where as if they simply changed and allowed more 10x bet pay outs to extend play time (more spins equals better chance) the slots players would be happy.

    We all hate losing streaks and they are so hard to identify because the next play could be the turning point you just never know. And that is the beauty of gambling you just never know......That's why those who lose deposit again and again........you can't win if you don't play.

    Like I have said in numerous posts we'll never fully trust somthing we can't physically touch. At a B/M casino you see others winning and so the chance seems possible with online it's just you. A casino that could alter this perception would make a fortune I'm not talking faking it either but actually simulating the environment where you see real player's win in real time.

    I guess it would be like second life that online game. But then we'd have people saying the winners were all fake players created by the casino still it would be really cool.
     
    2 people like this.

Share This Page