Why are Casinos doing "SOFT CHECKS"

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
Looking at my credit history,

L&L
MANSION
Leo Vegas
Mr Green
Betvictor
Sky Bet

All done checks on me this year, some of them I have not even played at this year, but why are they doing this all of a sudden? MANSION who I don't even play did 2 in 1 day
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
Don’t they have to let us know they do that?

They have probably emailed at some point but they do it periodically anyway to check that details are still up to date. It's only a soft check so really does absolutely nothing to your credit score.
 

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
They have probably emailed at some point but they do it periodically anyway to check that details are still up to date. It's only a soft check so really does absolutely nothing to your credit score.

If that is the case why have all casinos not done this, why specific ones I don't even use? One casino I do use has not run a check.
 

[email protected]

Moved on from Trada Casino
Joined
Jan 11, 2017
Location
Ireland
If that is the case why have all casinos not done this, why specific ones I don't even use? One casino I do use has not run a check.

Some casinos run them in different ways, and depending on the service, a Soft Check might only be performed as a final step if the other steps were not successful, and some might perform them all at the same time.

It really just all depends on who they use to perform their automatic checks :)
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
Some casinos run them in different ways, and depending on the service, a Soft Check might only be performed as a final step if the other steps were not successful, and some might perform them all at the same time.

It really just all depends on who they use to perform their automatic checks :)

Likely from the casino names that these were periodic checks/checks ahead of new rules as all those listed will have fully automated services.
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
When will players have the right to credit check a casino?:laugh: We all have to play trusting that if we do hit the life changer they can afford to pay us.

We actually don’t get any credit, we pay upfront. No funds = no deposit.
 

L&L-Jan

Affiliate Manager for Accredited Casinos
Joined
Jun 15, 2013
Location
Malta
Looking at my credit history,

L&L
MANSION
Leo Vegas
Mr Green
Betvictor
Sky Bet

All done checks on me this year, some of them I have not even played at this year, but why are they doing this all of a sudden? MANSION who I don't even play did 2 in 1 day

Not your credit history, data we obtain is: identity, age and potential sanctions.
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
Not according to the credit reference agencies.
Maybe things are different in the UK? When they say doing a soft hit wont impact, it means it wont impact your FICO score. Google up on it maybe? I worked for Equifax and they are world wide, so I cant see their model being any different.
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Maybe things are different in the UK? When they say doing a soft hit wont impact, it means it wont impact your FICO score. Google up on it maybe? I worked for Equifax and they are world wide, so I cant see their model being any different.

Maybe different in different countries, no idea, but as per Equifax UK page:

"Not every instance of your credit report being checked by a lender will result in a visible ‘footprint’ being left on your report. There is such a thing as a ‘soft credit search’ or a ‘soft credit check’, which is recorded in your credit history, but is not visible to other lenders. This includes things such as identity checks and quotations, where a company confirms the details you have provided are correct when offering you a quote."

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SLS

Registered
Joined
Feb 12, 2018
Location
UK
Hi,

As a licenced operator we conduct soft checks on customers purely for confirming the validity of the personal details that may be registered with us. This practice is in line with the UKGC’s requirements and guidelines, and has been adopted as a mechanism ensuring compliance with the same. Additionally, considering that there are no per se detrimental effects to the individuals subjected to this type of soft checks, it remains as the preferred method and one that has cemented its position as an industry standard for verifying customers’ age in the gambling industry.

Regards,
Mansion.
 

irish-ranger

Senior Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
I don't see an issue here our credit files get soft searches carried out on them all the time by the likes of insurance companies banks /finance companies.
This is how Betway verified me for a large payout did I complain (no) it makes things easier for the player
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Hi,

As a licenced operator we conduct soft checks on customers purely for confirming the validity of the personal details that may be registered with us. This practice is in line with the UKGC’s requirements and guidelines, and has been adopted as a mechanism ensuring compliance with the same. Additionally, considering that there are no per se detrimental effects to the individuals subjected to this type of soft checks, it remains as the preferred method and one that has cemented its position as an industry standard for verifying customers’ age in the gambling industry.

Regards,
Mansion.

Hey

How about carrying soft check for self-excluded player as somebody mentioned in one thread (was not your company far as i can remember but in general) here? Assume that operators are not or should not conduct any checks for self-excluded players at least until it's expired?

One member raised that concern as he have gambling problem where getting help and have self-excluded through Gamstop, butt this kind of check can be quite harmful when spouse for example can see gambling company name there even person haven't played for long time. Also not great for problem gambler either to even see company name anywhere when trying to avoid everything gambling related.
 
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