who should configure the bonus?

morishkan

Newbie member
Joined
Jun 26, 2017
Location
fsdfdsds
Hi All
A question in regards to organization

For an operation that has sport and casino product and , of course, both needs bonus configuration...what will be from your experience the best approach

1. head of casino runs product and ops guys where ops guys are configuring the bonus for casino
2. head of casino that runs the product but the bonus configuration is done by other standalone team that gives bonus-config "services" both to the casino and sport verticals

what will be the cons and pros of both
I appreciate your point of view
 
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It is crucial  that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.

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goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
I don't care if the canteen lady does the bonuses as long as they're the bomb.

As much as I'd like a designated team that caters to bonus structures, I don't think casinos would designate such tasks. If anyone thinks outside the box with special promos its usually the individual reps found on here :cool:
 

RedPingWin

Moderated User
Joined
Oct 4, 2017
Location
Netherlands
Hi All
A question in regards to organization

For an operation that has sport and casino product and , of course, both needs bonus configuration...what will be from your experience the best approach

1. head of casino runs product and ops guys where ops guys are configuring the bonus for casino
2. head of casino that runs the product but the bonus configuration is done by other standalone team that gives bonus-config "services" both to the casino and sport verticals

what will be the cons and pros of both
I appreciate your point of view

I think the second one is better more
 
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