White Hat Gaming - are they trustworth?

steveh35

Ueber Meister
I read something on here this morning about a problem with a withdraw at 21prive and someone said as they are not accredited here becareful.

I thought these casinos were ok, Dunover plays at Gday Casino and people seem to play at them and give out free spins etc.

Only problem I had with them was last year during a long withdraw process at Gday but any other withdraws have been fine and they regularly give bonuses.

Are the casinos under the White Hat Gaming considered ok by people on here?
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Yes, they're pretty good never had any issues. Pay between 24-48 hours working days. You can easily be bonus-banned there though! Don't win too often.
 

Jono777

Meister Member
CAG
mm1
mm4
Every withdrawal I have requested across many, many of their skins, over the years has always been paid out in full :D

They do have (up to) a 48 hour pending period which is a bit of a downer but they DO pay!

As Dunover states above, they love to swing the ban hammer, used to completely close accounts but they seem to have developed some sense in that they are leaving accounts active and simply bonus banning these days.

Good offers and IIRC pretty much lag and error free play 99/100.

The next best thing to accredited IMO, although since being BB'ed I don't really play there these days.
 

Playford7

Senior Member
MM
Also must echo others views here.
I’m a member of many of them, good offers regularly, no deposit spins also.
Now have play and go slots and a good catalogue of slots and providers, the live help is also most efficient.
The only draw back is the pending periods, certainly worse places to play, infact I rather like them as a group.
(Probably as the bonus ban hammer ain’t come yet mind)
 

LadyJelena

CM Account Manager
Staff member
CAG
MM
I'd like to have some of their brands here on Casinomeister, at least the ones I used to work for :D

Thought they worked on speeding up the pending/withdrawal times already, hopefully will approve it soon. Besides this, they're quite fine :)
 

Playford7

Senior Member
MM
I'd like to have some of their brands here on Casinomeister, at least the ones I used to work for :D

Thought they worked on speeding up the pending/withdrawal times already, hopefully will approve it soon. Besides this, they're quite fine :)
I think think they would pass BBF fine. I’ve never had no issues and the bonus offers that are most regular and the great responsive chat are a huge plus point.
There’s actually a lot worse places accredited.
maybe ask the boss his thoughts regarding getting a rep here?..
 

bowki

Senior Member
MM
If you dont mind waiting some time for your withdrawal they are fine. Actually the only group I never spoke to CS because it was never necessary. The best CS is the one you never have to use.

Stopped playing there after I got the famous bonus ban. They offer pretty good bonuses until you get banned. On a positive note they stop sending you emails right after you are banned. Havent got a single one after that.

I dont play there without a bonus because others pay much faster.
 

Jono777

Meister Member
CAG
mm1
mm4
I vaguely recall reading if memory serves (although a good while back now) that they showed little interest in accreditation :(

Shame as I think it would work well for them, who knows a bit of brown nosing with their rep, I may even get my bonuses back :p
 

me_and_ed

Ueber Meister
CAG
MM
I play at both Spin Station and Fruity Casa, both say 2 day pending but are generally processed in one , no hassles or BS getting paid so far from either, I do not play with bonuses at all so never worried about any playthrough or term breaches.
 

Biti

Webmeister
webmeister
No. They have a max. win clause.

In my opinion, it is bs to take a bet you won't payout completely. Not ready to pay out more than 250k? Don't take the bet.
 

Playford7

Senior Member
MM
I vaguely recall reading if memory serves (although a good while back now) that they showed little interest in accreditation :(

Shame as I think it would work well for them, who knows a bit of brown nosing with their rep, I may even get my bonuses back :p
They would boom if accredited. Yes I know they have many brands, but a few reps would take them miles being accredited on here.
It’s crazy as sometimes I’d rather play at one of there casinos than a accredited one...
 

Sonict

Senior Member
mm1
I only have an account on Hello Casino and while I never got a cashout, the games and bonuses offered are great. If they supported Ecopayz, I would be playing there more since they have a great Blueprint library and a good selection of providers. :/
 

Playford7

Senior Member
MM
No. They have a max. win clause.

In my opinion, it is bs to take a bet you won't payout completely. Not ready to pay out more than 250k? Don't take the bet.
How often are you likely to win such a amount though?.. don’t videoslots have a cap monthly also?..
they are the most trustworthy ever IMO
 

colinsunderland

Experienced Member
webmeister
MM
No. They have a max. win clause.

In my opinion, it is bs to take a bet you won't payout completely. Not ready to pay out more than 250k? Don't take the bet.
As far as I completely agree with you, most casinos have max wins, and Videoslots, for example, have a 30k a month withdrawal limit.

these are fine to play at, I used to play there regularly, only stopped because I got the bonus ban, which annoyed me enough to stop me depositing, simply because most the time I didn't take any bonuses, I think it was around 7% of my deposits had a bonus when I asked live chat, so in protest I haven't deposited since. For some reason I'm not banned at FruityCasa though so still deposit there now and then.
 

Biti

Webmeister
webmeister
As far as I completely agree with you, most casinos have max wins, and Videoslots, for example, have a 30k a month withdrawal limit.
Videoslots has a withdrawal limit of 30k a month.

For example: i play with high stakes, win € 750k in some bonus game or something. I get paid in 25 months. Takes some time, but I do get the complete amount of money.

Most White Hat casinos have a different term when you're not from the UK. They state that the maximum amount that can be won in a single bet or spin (complete bonus game = 1 spin) is 250k. You can bet more, win more, but will just get 250k.

In my opinion that's an unfair term. It says enough they're not using this term in the UK. If you do not want to payout the winnings (eventually in terms), don't take the bet.
 

Mouche12

Kitty Lover
PABnonaccred
PABnoaccred
PABnononaccred
I'd expect special arrangements are made at VS to cater for highrollers...
 

Nicola

Meister Member
mm1
White Hat are a great group IMO, but you need to manage your bonus/cash ratio well. I try to stick to 70% cash deposits / 30% bonus deposits.

Withdrawal times have dropped significantly this year, averaging around 38 hours now if your account is fully verified. Support via live chat is 24/7 and e-mail support is normally within a hour, 7 days a week.

Always best to read the terms over max bet sizes and e-wallet deposits.
 

me_and_ed

Ueber Meister
CAG
MM
Well I spoke to soon, went to make another w/d this eve and I have reached my weekly limit of 5k, have to wait 5 days from now.....well f**k them, locking my account for 5 days, withdrawing and then closing.

Heading to Vegas on Wednesday, at least I know I will have some extra cash to come home to now :cheers:
 

LadyJelena

CM Account Manager
Staff member
CAG
MM

Jono777

Meister Member
CAG
mm1
mm4
Oh Fruity Casa, my baby :D <3 Happy to see it's new lovely redesign :)
Finally my poor aching memory is jogged. I knew when you can on board as CM staff, I'd seen you somewhere before lol :oops:

Also please @LadyJelena - Do you still have any reliable contacts within this group. Trying to resolve a very unusual issue and my e-mails have gone ignored :(
 
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