when you ask support..........

HUNTS!!!!!

Dormant account
Joined
Dec 17, 2007
Location
UK
when you ask support of a casino on live chat to make your withdrawl non reversable .......
what reply would be satisfactory to most on here?

and what does "flushed" mean?:what:

im a newbie to all this so all advice would be helpfull :thumbsup:
 

hippo925

Dormant account
Joined
Jun 13, 2006
Location
so cal
"flushing" as i undertand it, is to make a withdrawal non-reversible and to bypass the period of time that the money sits in the account (during the reversible period.) So if a withdrawal usually can be "reversed" for two days, flushing it will bypass those two days and start the payment process immediately without any option to reverse it.

And the only satisfactory answer, IMHO, should be: "Of course, give me a second and i will flush your withdrawal immediately so we can start your withdrawal process. Is there anything else i can help you with?";)
 

HUNTS!!!!!

Dormant account
Joined
Dec 17, 2007
Location
UK
thats what i thought but she said something about "flushing" is only for are VIP members!!!!:eek:
i asked 3/4 times could the reverse option be removed from my cashier she just said dont press it then LOL
then asked if she could or not she replied "why do you want to do that"
i gave up then and said ty and closed chat out and thought i would come ask some people that know what there talkin about
 

refre

Dormant Account
PABnonaccred
PABnoaccred
Joined
Jun 13, 2003
Location
.
when you ask support of a casino on live chat to make your withdrawl non reversable .......
what reply would be satisfactory to most on here?

and what does "flushed" mean?:what:

im a newbie to all this so all advice would be helpfull :thumbsup:

They better make the withdrawal non reversable if I ask them to :D Most reputable casinos will do this for you.

Flushing basically means removing the "pending" period of your withdrawal. During this, you would normally be able to reverse your withdrawal. It lasts a few hours up to two/three days at most casinos.

After flushing you may still be able to reverse your withdrawal by contacting support (as opposed to doing it yourself through the casino software), given it has not yet been sent for processing.

So to be on the safe side, ask them to flush your withdrawal and make it non reversible, if you don't plan on reversing it :)

IMHO opinion, casinos who won't do this for you, isn't worth your money :cool:

Freddy
 

HUNTS!!!!!

Dormant account
Joined
Dec 17, 2007
Location
UK
They better make the withdrawal non reversable if I ask them to :D Most reputable casinos will do this for you.

Flushed basically means removing the "pending" period of your withdrawal. During this, you would normally be able to reverse you withdrawal. It lasts a few hours up to two/three days at most casinos.

After flushing you may still be able to reverse your withdrawal by contacting support, given it has not yet been sent for processing.

So to be on the sure side, ask them to flush your withdrawal and make it non reversible, if you dont plan on reversing it :)

IMHO opinion, casinos who won't do this for you, isn't worth your money :cool:

Freddy
it is a reputable casino
so basically your all saying that they should no questions ask remove that option for me
 

hippo925

Dormant account
Joined
Jun 13, 2006
Location
so cal
If you ask them to flush it, they should flush it. I've never heard of this being done only for VIP's or any other such non-sense. Hope it all works out for you Hunts!!!! In the mean time, out of principle, DONT reverse it :D! As far as i know, only 3dice has the option to manually control all of that stuff in the cashier section. I believe with most casinos it is something you have to request each time as there is no direct player control for "flushing."
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
thats what i thought but she said something about "flushing" is only for are VIP members!!!!:eek:
i asked 3/4 times could the reverse option be removed from my cashier she just said dont press it then LOL
then asked if she could or not she replied "why do you want to do that"
i gave up then and said ty and closed chat out and thought i would come ask some people that know what there talkin about

Hi! Sounds like you got an uninformed support person.
Many casinos "flush".. sometimes it is best to email attn: Manager.

Many Rival casinos only allow flushing for VIP members.
One exception is This is Vegas. They allow "flushing" for all players.

I understand Flushing as a courtesy and not something all casinos
have to do. It is nice when they allow it as sometimes
makes withdrawls fastser and always removes the temptation of reversing :thumbsup:

My flush requests always say: Please inform a manager of my request
to "Flush" my withdrawl of XX$$ to my "Whatever" account.
 
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hippo925

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Joined
Jun 13, 2006
Location
so cal
Hmm... i didn't know that some Rivals only do it for VIP. I'm not suprised TIV does it for everyone, that's good to hear and i think the rest of the Rivals should follow suit.

3dice has everything in the cashier section under "responsible gaming." You can set the type of flush you want, limit your reversals, set deposit limits... pretty much everything. It was a recent added feature to benefit players and as far as i know, 3dice is the only one that has it.

And thanks TDTAT, it's nice to have a RIVAL expert around....very helpful. If my Pantasia ACH takes too long, i'm coming to you for help, lol :D
 

HUNTS!!!!!

Dormant account
Joined
Dec 17, 2007
Location
UK
Hi! Sounds like you got an uninformed support person.
Many casinos "flush".. sometimes it is best to email attn: Manager.

Many Rival casinos only allow flushing for VIP members.
One exception is This is Vegas. They allow "flushing" for all players.

I understand Flushing as a courtesy and not something all casinos
have to do. It is nice when they allow it as sometimes
makes withdrawls fastser and always removes the temptation of reversing :thumbsup:

My flush requests always say: Please inform a manager of my request
to "Flush" my withdrawl of XX$$ to my "Whatever" account.
thanks TDAT i had the win friday afternoon and remembered reading "your withdrawl will be available to reverse for 24 hours" (along them lines) but noticed 30 odd hours after it was still there.
so i thought i would ask live chat as to how much longer it would be till i received it.she replied 24/48 hours excluding weekends which is why i asked for the reverse option to be removed so i dont get tempted tommorow :oops:
 
Last edited:

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
Hmm... i didn't know that some Rivals only do it for VIP. I'm not suprised TIV does it for everyone, that's good to hear and i think the rest of the Rivals should follow suit.

3dice has everything in the cashier section under "responsible gaming." You can set the type of flush you want, limit your reversals, set deposit limits... pretty much everything. It was a recent added feature to benefit players and as far as i know, 3dice is the only one that has it.

And thanks TDTAT, it's nice to have a RIVAL expert around....very helpful. If my Pantasia ACH takes too long, i'm coming to you for help, lol :D

Oh lord.. an ach cashout? Those are slow on their best day:oops:
Meanwhile I am not an expert but I do play at Rivals a lot, promote them,
and I am friends with some of the Rival affiliate people.:lolup:

About flushing and Rivals.. I think originally they all allowed
it for all players.. They must have had too many players
requesting it or their profit margins went down because
the "switch" to VIP flushing became more common. :rolleyes:

Another exception is Sloto'Cash. Anyone can join
their VIP club after they have deposited $50, so
basically anyone can flush there too :thumbsup:
 
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pacers31

Banned Used - Repetitive violations of <a href="ht
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Jan 19, 2006
Location
Californication
I would think that no casino would have a problem flushing it. After all, once the transaction is cleared it makes the deposit your own cash button available again. I for one may just come back later that day and try another shot at a place if I know I have X amount of money coming to me. This whole reversal period is only for the house's advantage. Any time your withdrawl is pending is a dangerous time (at least for me!HAHA)
 

thisisvegas

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Joined
Oct 18, 2007
Location
Canada
Just to speak on my behalf and maybe a few other casinos. I did get in trouble for saying that we will flush for all players and the CSR agents were a little mad at me :oops: They will only do this for VIP players but I will see if I can work something out to change that. They got way more requests than I expected and I am sure this is one reason why not all casinos will do this. I know another reason why they wouldn't make this automatic are players who do many reversals, without this in place the processor fees can add up very quickly.

I will get back to everyone on this, the CSRs might not have all the time for it but I will see what I can do. I am getting more staff to help as the casino grows so please mind the growing pains.

John
 

winbig

Keep winning this amount.
Joined
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Location
Pennsylvania
Just to speak on my behalf and maybe a few other casinos. I did get in trouble for saying that we will flush for all players and the CSR agents were a little mad at me :oops: They will only do this for VIP players but I will see if I can work something out to change that. They got way more requests than I expected and I am sure this is one reason why not all casinos will do this. I know another reason why they wouldn't make this automatic are players who do many reversals, without this in place the processor fees can add up very quickly.

I will get back to everyone on this, the CSRs might not have all the time for it but I will see what I can do. I am getting more staff to help as the casino grows so please mind the growing pains.

John

Although I do understand the (obvious) differences between VIP and normal players, I do not understand why VIP's would be able to flush their withdrawals and normal players wouldn't.

If a player reverses their withdrawals, they're going to be pretty upset with the casino, even though it's their fault. In the long run, I'd rather have a happy player...they're more apt to keep depositing.

I know another reason why they wouldn't make this automatic are players who do many reversals, without this in place the processor fees can add up very quickly.

I don't really understand this....if the withdrawal is sitting in the cashier as "pending" and available for reversal, how is that adding fees from the processor? Once a withdrawal is flushed you simply tell the player there's no possible way they can reverse the withdrawal.
 

hippo925

Dormant account
Joined
Jun 13, 2006
Location
so cal
hmmm strange
its in processing now so that was a nice coincidence
:lolup:
no more temptations :thumbsup:

My Pantasia withdrawal is already processing as well. And though i know the ACH may take a while, i like the fact that at least they warn you on the cashier page that it can take a while. i cashed out $1000, still have plenty to play, and they still gave me a small free chip! Got one from TIV too out of the blue as well. Nice gestures :D.
 

RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
Just to speak on my behalf and maybe a few other casinos. I did get in trouble for saying that we will flush for all players and the CSR agents were a little mad at me :oops: They will only do this for VIP players but I will see if I can work something out to change that. They got way more requests than I expected and I am sure this is one reason why not all casinos will do this. I know another reason why they wouldn't make this automatic are players who do many reversals, without this in place the processor fees can add up very quickly.

I will get back to everyone on this, the CSRs might not have all the time for it but I will see what I can do. I am getting more staff to help as the casino grows so please mind the growing pains.

John

Well based on the two Bolded statements above that you made...let me make a suggestion to you...go into the 3Dice cashier section and look under the tab "Banking" and then click on the tab "Responsible Gambling" and look at 3Dices Model for how this "Flush System" and "No Reverse Withdrawal System" is player activated and does not even involve the customer service rep., to get involved which would not take any of the CS reps critical time away from them performing their regular phone and email duties...

This will most likely be the model that all online casinos will use once they finally figure out how to stop pissing off their customers by not letting them flush out their cashout that is already theirs in the first place. Once all the onlines come on board with this model you will definitely gain more customer retention by not losing your customers to their own weakness of reversing their cashouts and they will be back to further deposit into your casinos.
 

chuchu59

gambling addict
PABnonaccred
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SOMEWHERE IN ASIA
when you ask support of a casino on live chat to make your withdrawl non reversable .......
what reply would be satisfactory to most on here?

and what does "flushed" mean?:what:

im a newbie to all this so all advice would be helpfull :thumbsup:

"Flushed' means that they are red-faced and embarrassed at not being able to entertain your request.:D:D

Actually, all casinos should now start to learn that they must allow for a withdrawal to be flushed on request as this is basically the customer's money and he/she can decide what to do with it. Letting the players reverse it to allow them to continue playing makes no sense because you can always process the withdrawals immediately and the funds will be available for deposit quickly.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Once all the onlines come on board with this model you will definitely gain more customer retention by not losing your customers to their own weakness of reversing their cashouts and they will be back to further deposit into your casinos.


If I had a choice of casinos to play at based solely on whether or not I could flush a withdrawal, I would choose the one I could - even if that casino took a little longer to pay me.

So, as you can see, a casinos reversal policy can definitely be a deal breaker.
 

HUNTS!!!!!

Dormant account
Joined
Dec 17, 2007
Location
UK
got up this morning with an e-mail saying i had got paid and was in my e-wallet :D
so the 1st chat host said "excluding weekends" but i got paid on a sunday....real confused now :eek:
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
Hello everyone! I was WRONG about This is Vegas!
They now flush for VIP players ONLY!
:oops:

If someone wants to flush at TIV, your best
bet is to contact John here at Casino Meister user
name "thisisvegas" SORRY FOR the misinformation. :(
 

paul02085

Dormant account
Joined
Jan 29, 2002
Location
USA
Well based on the two Bolded statements above that you made...let me make a suggestion to you...go into the 3Dice cashier section and look under the tab "Banking" and then click on the tab "Responsible Gambling" and look at 3Dices Model for how this "Flush System" and "No Reverse Withdrawal System" is player activated and does not even involve the customer service rep., to get involved which would not take any of the CS reps critical time away from them performing their regular phone and email duties...

This will most likely be the model that all online casinos will use once they finally figure out how to stop pissing off their customers by not letting them flush out their cashout that is already theirs in the first place. Once all the onlines come on board with this model you will definitely gain more customer retention by not losing your customers to their own weakness of reversing their cashouts and they will be back to further deposit into your casinos.


Excellent point Rob!! Also its nice to be able to communicate with a casino that listens.
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
Well based on the two Bolded statements above that you made...let me make a suggestion to you...go into the 3Dice cashier section and look under the tab "Banking" and then click on the tab "Responsible Gambling" and look at 3Dices Model for how this "Flush System" and "No Reverse Withdrawal System" is player activated and does not even involve the customer service rep., to get involved which would not take any of the CS reps critical time away from them performing their regular phone and email duties...

This will most likely be the model that all online casinos will use once they finally figure out how to stop pissing off their customers by not letting them flush out their cashout that is already theirs in the first place. Once all the onlines come on board with this model you will definitely gain more customer retention by not losing your customers to their own weakness of reversing their cashouts and they will be back to further deposit into your casinos.


3Dice has the reversal thing right.. that is true. However they
could take a page from Rival's book with comps, loyalty freebies
and bigger amount of deposit bonuses.

Personally as a daily player I have to win before I can cashout.
I win more when I get the frequent 100% + cashable bonuses
because I can bet more.

Having the right to flush really does not matter much to me...
certainly does not piss me off nor many of my players.
I usally do not reverse cashouts. I know how hard it is to win.
Personally I would rather get a free chip every week and multiple
100% bonuses than have the right to "flush" a withdrawl...

BOTH flushing AND A MULTITUDE of bonuses
CHANGE the casino's bottom line so lets realize that...


If you want to flush, do not play at Rival casinos unless
you are a VIP or until they change their policy. :thumbsup:
 

refre

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Joined
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Location
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3Dice has the reversal thing right.. that is true. However they
could take a page from Rival's book with comps, loyalty freebies
and bigger amount of deposit bonuses.

3Dice may not have huge bonuses, but I do get 20% extra on virtually every deposit I make there, no WRs. Add this to the (not so surprising) "Weekly Online Surprise Bonuses" :D and instant withdrawals... I do most of my play there nowadays. Except for the occasional 32Red fling (sorry Enzo :oops:)

Freddy
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
3Dice may not have huge bonuses, but I do get 20% extra on virtually every deposit I make there, no WRs. Add this to the (not so surprising) "Weekly Online Surprise Bonuses" :D and instant withdrawals... I do most of my play there nowadays. Except for the occasional 32Red fling (sorry Enzo :oops:)

Freddy

That sounds good!! I stand corrected!;)
 
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