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When will casino's make their T&C's CLEAR?

Discussion in 'Online Casinos' started by KasinoKing, Aug 4, 2005.

    Aug 4, 2005
  1. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    This really annoys me. Are they incompetent, or deliberately trying to confuse players?

    Got the bonus offer below recently (Have blanked the name, but many will know which MG casino sent it!)

    The e-mail said:-
    The T&C link takes you to this page:-
    Right then. The e-mail says deposit $100, e-mail them (immediately) and you will get the bonus. (or does it???)
    But the T&C's say you must wager 5x the deposit BEFORE you get the bonus!
    Then it goes on to say you must have wagered 5xD & 5xB before you can withdraw. So does that mean you have to wager 5xD twice??? :confused:

    I like this bit:
    Yes it can! ;)
    And yes it will - until you start making your T&C's totally unambiguous!
  2. Aug 4, 2005
  3. Vesuvio

    Vesuvio Dormant account

    Thanks for pointing that out, KK. I got 6 of those e-mails and was just assuming the casinos had their usual terms and conditions, which would mean you only had to wager the deposit once before claiming the bonus.

    I agree it's not clear if you have to wager the deposit 10x in total, though I'm guessing you do (i.e. wager 500, claim bonus, then wager another 750).

    I doubt they're deliberately trying to be confusing, though. This group are about the best around for having simple and clear terms for their bonuses (even if the deposit + 2x bonus condition is a bit quirky) :notworthy

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