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Question Wheel of Rizk questions - please help.

Discussion in 'Online Casinos' started by asadzareef89, Jul 26, 2016.

    Jul 26, 2016
  1. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    Level Up
    Every time you fill the Power Bar, you move up a level, the more levels you climb, the more exciting the Wheel of Rizk becomes with Jackpots and Super Wheels appearing on higher levels.

    Now, this all looks great and i have been playing rizk every week 3-4 times, and i like to bet b/w 0.27 - 0.45 as i deposit mainly for playtime n if i win great.

    In that time i have gone up 64 levels with 61 times i got 5 fs, twice race points and once double speed bar

    So out of curiousity i asked Live help why is it i always only 5 free spins

    I was told by Live chat because i low roll I can NEVER win anything other than 5 fs as that's how the system is set up

    So is this false advertising or pure scam to lure players in?
     
    1 person likes this.
  2. Jul 26, 2016
  3. goatwack

    goatwack Praise the Sun! CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I'd only had two goes on the wheel myself, both times on low levels. I also won five spins, and noted how the system needed improving.

    It's definitely geared towards lowrollers, I don't think it's a scam. Just a badly-implemented 'extra' that becomes less worthwhile the more you progress in levels!

    Time to reboot the entire thing!:cool:
     
  4. Jul 26, 2016
  5. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    Easy fix make it random without any connection to prior bets , because clearly the system takes into account your bet level hence your stuck on low spins on it, having said that you can now keep them until you have enough for superspins.

    I dont think Rizk is scamming anyone , captain is pretty good )
     
  6. Jul 26, 2016
  7. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    I am not sure why anyone told you that asadzareef because it isnt true.

    Certainly if you are playing at lower levels then the probability of you hitting a reward like 5 Free Spins is far far higher than it is when you are betting at €1 per spin for example for obvious reasons, but it is still random.

    IN the same way that when you register and you get your first "free" Wheel of Rizk, it is set so that the most likely prize is 10 Free Spins, but for example in your case you won 35 Free Spins instead.

    I will check the chat logs later today to see who told you that you could NEVER get more than 5 Free Spins and we will make sure that they dont make that mistake again.

     
    5 people like this.
  8. Jul 26, 2016
  9. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    i dont remember the wheel spin when i joined but for leveling up i already wrote what i got n once after accumulating 50 fs i exchanged them for 5 spins at 1 pounds but they were still accumulated via 5 fs

    After the reply i asked for surety whether i got the right info

    I asked, '' So because i low roll i can never win anything other than 5 fs'' the chat agent replied something like '' yes that's correct'' n even gave me 15fs extra
     
  10. Jul 26, 2016
  11. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    And then gave you 15FS!

    Please accept my apologies for you being given the wrong information last night, we will make sure that all agents are fully aware that this and that it doesnt happen again. Thanks for making me aware.

     
  12. Jul 26, 2016
  13. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    yes she added 15 fs on starburst in my rewards
     
  14. Jul 26, 2016
  15. lotusch

    lotusch Noob Webby webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Well my betsize varies anything between €0.50 and €3.00 depending my balance and I have hit a few good times 15 or 25 FS.
    Also had free money a few times so not too bad all in all.

    I think the chances of hitting super or mega spins is pretty low and to hit the JP is probably a one in a million chance but hey don't forget all this stuff is free of wagering.
    If the wheel would dish out super spins and mega spins all the time and 20 jackpots a day, then I think Rizk would not be around for a long time as their funds would be drained in prize monies. ;)

    And oi oi, do not mess with the captain and his crew, this is decent folk up there! ;););)
     
    7 people like this.
  16. Jul 26, 2016
  17. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    They are many casinos that give you eff all apart from the odd bonus with insane WR .... so this is an add on and winnings are WF. Cant complain about a free lunch :) So to say its a scam is harsh. I aint played at rizk in a while but will come tomorrow night wheel or no wheel )
     
    1 person likes this.
  18. Jul 26, 2016
  19. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    After being told that he can win no more than 5 free spins by CS, I can see why the OP thought it was a scam considering it is advertised that the more you level up the more exciting the wheel gets.

    But the Captain has explained that this is not the case.

    I am still not allowed to play at Rizk but as soon as I can, I may give the wheel a try myself.
     
  20. Jul 26, 2016
  21. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    I'm a bit confused by that, how can something be completely random then you say but you have a higher chance of xx reward depending on your stake? Its either random or it isn't random and the result is affected by other factors.
    Does it explain this on the site as I played loads up to a few months ago, getting to level 100+ in a few weeks, and from memory 80-90% of my wins were 5 FS, yet most my stakes were 60p-1.20.
     
  22. Jul 26, 2016
  23. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    I play at Rizk now and then but by no means could class myself as either a regular nor a reliable depositor, just as I say a little more often than 'Once in a Blue Moon'

    During my history I have played a range of 0.09p bets up to the occasional 0.90, average of I'd say 0.30, so defo would be considered a low roller.

    I have levelled up several times and during this time received, 10 FS, 5FS, Super Spins, race points, so a mixture, granted the majority are 5FS but for my play style and bet sizes I don't expect anything higher, it simply would not be cricket.

    Just sharing as it goes to show all rewards are possible.

    I once had 900 SS off a very special 'Wheel' but that is another story ...............:p

    Edit: I most certainly think the thread title needs changing, bit unfair to Rizk :thumbsup:
     
    8 people like this.
  24. Jul 26, 2016
  25. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta

    Think of it like this Colin. There are 10 prizes to be won, 8 of them are 5FS then the RNG pulls a number from 1-10 completely at Random and you win the corresponding prize
     
    3 people like this.
  26. Jul 26, 2016
  27. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    So does the wheel not accurately depict the prizes that are available? How does increasing the bet size affect the prize, are there only 6 x 5 free spins on it (using your example above)?
     
  28. Jul 26, 2016
  29. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    I'd imagine, and correct me if I'm wrong, the wheel is eye-candy...representative, but not an exact representation...no different than say, a jackpot wheel. It may show 10 wedges but that doesnt mean youve a one in 10 chance of hitting something large.
    It isnt misrepresntative per se...you couldnt fit all possible outcomes onto a visual wheel.

    Think of it like a slots pull. You win or dont. The more you up your best, the higher your payout could be because well, you staked more. But there's still more lower wins available of all outcomes.
     
    4 people like this.
  30. Jul 26, 2016
  31. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    With all respect to the OP, I think people should question their gambling philosophy if 5-30 10p free spins on St*rb*rst act as some sort of incentive to them. I am kind of saying that it seems like mummy letting you grab a few sweets out of the jar when you come home from school each day. I don't know about others but I don't even look for them - I've often logged-in at a site after say a month away and opened a Gnatent game and found I had 10 FS from ages ago that I neither knew nor cared I had. In some cases like at Spin Genie it actually pisses me off, say I am all cash as usual and I open Twin Spin and find some annoying twatting spins there which means I have the inconvenience (as they have a WR) of playing them off and then losing the odd 7p say on St*rb*rst at 1p/7 lines before I carry on. :mad:

    I play at Sky mainly and my only reward is 100% up to £100 once a week with a nice EV+ 10 x D+B WR. To me that is worth more than gimmicky temptations and/or FS at a pathetic stake on some tedious Gnatent early-learning game.

    If you like spinning wheels go play Wheel OF Fortune, Wheel Of Wealth or Super Monopoly Money.

    What the OP is saying is that they are giving the impression that their promo (unlike every other promo i.e. races, loyalty points, raffle tickets, reward bonuses, cashback etc.) is somehow NOT related to customer expenditure/turnover. Unfortunately common sense decrees that rewards are always related to the level of participation and Rizk is no different.
     
  32. Jul 26, 2016
  33. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    i agree with what you are saying, but the customer support told me I had zero chance of ever winning anything more than 5fs hence the thread

    If they had told me what Captain Rizk has said I would have just taken as bad luck but I was told being a low roller I had zero chance of ever getting anything other than 5fs so to me that would be false advertising as I have checked thoroughly on their site for any reference to this being/not being the case but can't find anything other than that being random and apparently jackpot can be won anytime we level up

    Even if what the chat rep told me isn't exactly right, it just makes me suspicious of its randomness as there's no smoke without a fire

    Also by law of averges if I have a 20% chance of hitting something other than 5 fs i think 64 spins ought to have given me a higher reward atleast once

    Not complaining though as I know its all down to luck but as I said to the support staff they should make this clear on the promo page that you can't win higher rewards unless you bet higher
     
  34. Jul 26, 2016
  35. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    Hi Colin, the wheel does reflect the prizes that are available. my 8 out of 10 post was purely for illustration and to try to make it as simple as possible
     
    2 people like this.
  36. Jul 26, 2016
  37. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    A bloke just knocked my front door, total stranger he was, never seen him before in my life.

    'Here you go mate' he said handing me £99 cash.

    I looked in my hand, looked back at the guy as I huffed and puffed, tutted and replied 'Couldn't make it the £100 could you?'

    Moral of the sarcasm, The wheel doesn't have to be there at all, plenty sites out there that give us feck all!!
     
    4 people like this.
  38. Jul 26, 2016
  39. goatwack

    goatwack Praise the Sun! CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I don't see anything wrong with this. You had both agreed on the fees beforehand :eek2::xxx

    Sorry Jon, had to :eek::)
     
    2 people like this.

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