Question What's up Twin?

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
@Twin, are you the victim of a DDos attack? Managed to make a deposit last night, don't think I managed any play. Today I get cloudflare telling me host is down.

Got an estimate of when you will be back online?
 

Peluri

Newbie member
Joined
Jan 29, 2019
Location
Kymenlaakso
Been down from weekend.. few hours open there and there.. races messed up and game play counters not working. Doesn’t look good when taking days to fix up and even promised answers (for escalated cases done by their own reps) in specific time line from back office get negletted.
 

Krogilasi

Newbie member
Joined
Dec 4, 2013
Location
Finland / Thailand
Yup. Thought about it whats going on couple of days ago, and it is still down pretty much 95% of the time.

Hope it will be fixed sooner than later... Can only think how much it makes damage to company cash-flow while the whole site is down for days..:eek2:
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
Thanks for the replies guys. I hope @Twin or @Twin.com replies. I think we as customers deserve answers.

I can understand and sympathize even when there are issues, especially those outside of the casino's control.

But if you are not transparent, that is within your control.
 

Twin

Head of Casino
Joined
May 24, 2017
Location
Malta
Hi again!

I am happy to confirm we have recovered from our server issues!

We of course apologize for the disturbance and inconvenience caused.

Kind regards,

Kasper,
Head of Casino
Twin
 

nuera007

Experienced Member
Joined
Aug 26, 2012
Location
ginland
I felt so bad when you had issues and tryed to log in. Had to click some random pictures that had boats. I would feel much better with some freespins to my account :cheers::cheerleader:
 

Twin

Head of Casino
Joined
May 24, 2017
Location
Malta
I can imagine!

Keep an eye out for an email - if you have consent allowed, of course, I am sure something should pop in, in the next day or two :)

Kind regards,

Kasper,
Twin
 
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