What's going on at Atlantic Lounge?

[phpatty]

Say it isn't so!!!!

New York and Click 2 Pay $600.00..................Busted unless

I so hope this is not yet another lie. I just want my $1450. Perhaps her click2pay account was old. I did notice they were not letting any new US accounts open up. This would be so bad if this is not true! Has anyone else who is owed money from Atlantic Lounge been contacted?

 

[NASHVEGAS]

I so hope this is not yet another lie. I just want my $1450. Perhaps her click2pay account was old. I did notice they were not letting any new US accounts open up. This would be so bad if this is not true! Has anyone else who is owed money from Atlantic Lounge been contacted?

C2P old or new accounts does not allow US w/d's. Only possibility is w/d to C2P and then C2P may or may not transfer these funds to another casino but I think something is rotten in the state of Denmark but I have been wrong B4...............those that want keep on depositing as this appears to be a great marketing scam imo,calls and apologies are meaningless as well as some posts,possibly mine??????????????//

 

[mrjigsaw]

box-play

youre not lonely with your problem i have the same but on first web casino ive sent my documents and id verification 4-5 times no responce on slowly support it seams im going nowhere, very frustating ! but i will se how it gonna end now after i sent a PM to the spokesman on the jfgroup.
i still have a hope after this!
i dont understand these problems in banking , they only loose customers and hurt themselves that way! i played in many other casinos and they have an very easy withdrawal method deposit with visa and they payback to the card or neteller etc.
i gonna play there further!

GL/

 

[evesorto]

Yes, my click2pay is old. Check out casino crush...I've been posting since beginning of sept re: non payment.
I only wanted to offer you some hope....
good luck
eve

 

[NASHVEGAS]

Yes, my click2pay is old. Check out casino crush...I've been posting since beginning of sept re: non payment.
I only wanted to offer you some hope....
good luck
eve

So how do you plan to w/d your $600 from C2P?(transfer to another casino?,will they cooperate now?)........Have their operating procedures changed for old customers ,like myself, and I am just not aware of the changes???,TIA.

 

[evesorto]

I never thought of doing that...transferring, I mean. I guess I just thought that I would have it in my click2pay and use it for future gaming>
Better to have it in my click2pay, then to not have it at all
eve

 

[NASHVEGAS]

I never thought of doing that...transferring, I mean. I guess I just thought that I would have it in my click2pay and use it for future gaming>
Better to have it in my click2pay, then to not have it at all
eve

I assume(I know the cliche) you meant withdrawaling instead of "transfering" in your first sentence.......Agree with your last sentence 100%. I am just not up to speed how C2P is currently handling US funds thereafter.........Hope it works for you and thanks for at least addressing the issue.

 

[phpatty]

Just Curious

Has anyone, other than Eve, received their payouts from Atlantic Lounge yet? I have received Emails from Tom Davis from CS saying certain things leading me to believe the payouts are pending and should be resolved soon. I actually have quite a bit of corespondence, but I am trying to remain positive and hopeful. I will give this until Friday, and then if this is not resolved, I will have no choice but to post the correspondence. Believe me, it will be interesting reading. Stay posted!

 

[DaftDog]

Little hope.

Folks do you really think you are going to see a cent of your money? The owner, Jamie St. John, is still in hiding. The live chat on the Atlantic Lounge home page is not live, you have to leave a message and somebody will get back to you, maybe.

The only revenge I can suggest is for everybody who is owed money by Atlantitic Loung (Jamie St. John) is to spread word of this disgraceful duo to every message board, friend and by any other means possible. Get the word out there and stop other people from falling victim to this coward. :icon_evil

 

[same_old]

woooow!!, I'am speechless.
What is going on here and in a lot of other posts regarding casino's becoming rogue is mind blowing. There tactic's,scams and just how dodgy they are has blown me away.
Most of the ones you see are from the same software provider who it seems doesn't give a shit.
Honestly all I see is the general CM guru's pursuing these things for poor bastards that get ripped off.
Where are the companies that are supposed to monitor and police this sort of stuff?,dont get me wrong CM,bryan and all you guys do a great job , but there is only so much you can do for the client.
Why can't they be held accountable for there actions by some higher power that either provides the software or gets a globally appointed one?.

hmmm... there's a thought let's get a kitty going here on CM to hire a let's say cleaner to go and give em a slap across the face.
money well spent in my book.

 

[lojo]

Or better yet, throw poop on their shoe and say 'I break with thee I break with thee, I break with thee'

 

[buttkiss]

i got my money

just wanted to let you know i emailed james, tom and the global one, i told them now that james is back he should give us all something, i found 20.00 in my account and thought ok i'll play it and i actually cashed out 120.00 from it and i got it with hrs,, i was shocked too , i played a few weeks ago and had a cash out of 150.00 pending then i got the casinomeister newletter saying the casino is rouged ,, so i just played it though, i do hope you all get your money as this was one of my fav casino

 

[lojo]

Everybody else been paid?

 

[phpatty]

Atlantic Lounge Payouts.

Haven't been paid yet. I did get a $100 chip in my account on Weds. Checked my account history, and low and behold, my $1450 was approved for C2P. I don't even have a C2P account registered on that Casino. The C2P approval was for the $1450 plus an additional $290 apology money. After countless emails to both Jamie and Tom, many live chats, and attempts to call the US CS # (which is now disconnected) I noticed today that $1450 was approved for a wire transfer. (Thought this casino could not do wire transfers anymore????? and where did the $290 apology $$$ go????). I contacted live chat once again and Mary told me to email Jamie. I asked her to do that as Jamie has never answered an email. She said she would, and the wire transfers take 7 business days. I am back to where I was on Sept. 5
I thought I will give it 1 more week and then I am posting all the bizzarre documentation I have saved over the last week. It will be very interesting reading.
Has anyone else been paid???

 

[debzy]

Well, as the person who started this thread, I just thought I'd tell you that I gave up. I played the money out of my account and deleted the casino. I hope you all get your money but it wasn't worth my time. They never even acknowledge my documents. As far as I'm concerned they are history.

good luck everyone.

 

[lojo]

Well, as the person who started this thread, I just thought I'd tell you that I gave up. I played the money out of my account and deleted the casino. I hope you all get your money but it wasn't worth my time. They never even acknowledge my documents. As far as I'm concerned they are history.

good luck everyone.

I'd keep an eye out... if they want to TRY to repair their reputation they will pay everyone they owe. For $300 I'd give it a chance... that's three monster spins on RainDance at inetbet or somewhere

Good luck to ya

edit: ooops sorry, reread and noticed you played it out... my bad

 

[phpatty]

More on Atlantic Lounge

You are probably all sick of my issues with Atlantic Lounge, but I thought it prudent to post what has gone on since Sept. 28.

On Sept. 28, I received an email from Tom, manager of Atlantic Lounge. He said that Jamie (the owner) was back and ready to issue payouts. He said this would be rectified by Tuesday (Oct.2). I did not hear from Tom, so I contacted CS Live Chat and was told that Tom was away for the week. On Weds. Oct. 3, I checked my AL account to see that the $1720 was credited to a C2P account.($1450 and $290 apology money) I don't have a C2P account. I sent numerous emails and contacted live chat many times, and on Sat. Oct. 6, I checked my account to see that $1450 was again approved for a wire transfer. I contacted live chat once again, and was told that Jamie was doing me a favor and had sent the money via a MoneyGram. I checked all the stipulations of a MoneyGram, and found that I should be allowed to pick the money up almost immediately as long as I have a reference number. Since then, I have tried emails to Jamie and contacted CS to get this reference number. My last chat is copied:

Welcome and thanks for reaching us! An operator will be with you shortly. Feel free to browse our website for GREAT PROMOS & OFFERS! Thank you for waiting.
You are now chatting with Charles.
Charles: mama
Charles: mam
Charles: sorry
Charles: I was writing you an email right now
Charles: so funny you contacted
Charles: I have news for you
Charles: not the ones you expect
Charles: but please understand we are not meant to lie to you nor anybody
Charles: Mr SaintJohn left to Europe on Friday as he is now finally sorting out the financial problem that cause such mess for Atlantic Lounge during the past weeks
Patty: Ok. Now what?
Charles: I am not sure when will he be back next week
Charles: but Tom will have further details by Friday
Charles: We will need to wait for him to comeback from Europe
Charles: so he can carry on with your payout
Charles: and any other payouts that are still due
Patty: Oh my gosh Charles, I know you wouldn't lie to me and are going on what you are told, but why did jamie put the note in my account that a moneygram was on the way?
Patty: I know you feel my frustration. He is gone again, and I still do not have my money. It has been 6 weeks.
Patty: I am so upset right now that I have no idea what to do
Patty: When I post all of this on Casinomeister, I will make sure to state that the Customer Support team did everything they could to rectify this. I just don't trust jamie at all and I believe this is simply yet anoter stall tactic. Can you please convey to Tom my disappointment, even though I realize now that his hands are tied as well. Thank you for the information.

I do have to say that Customer Service has done the best they can under the circumstances. Jamie is just trying to buy time. I was told at one point that it is just me and one other person waiting for her $1000 left. I now see that their are most likely more.

I just don't know what to do at this point. I hate to give up the fight. I can't believe there is no money for these long overdue payouts, as this Casino has been functional as far as taking in money this entire time.

Just wanted to vent, and let you all know the latest!

 

[Casinomeister]

A few days ago in Barcelona, I spoke with the head people at RTG about this and they said that there were a total of seven players who were pending payouts. Two of these players were sent their funds - these should be in route. The other five are pending.

The operator had given his CSRs instructions not to make any payments without his okay...and then he had some personal crisis to deal with, nothing as dramatic as lying dead in some ditch in SA I have no idea why the customer support would imply something like that.

Nevertheless, the guy should have returned or is en route at the moment. All players will be paid. Hang tight.

 

[phpatty]

Thank you

Thanks so much for dealing with this in Barcalona. I hope you are right about the payouts. I have had so much false information from this guy from a deposit into a nonexistant C2P account, to $290 extra as an apology, (and then it is taken away) to an approved wire transfer, to a moneygram is on the way, and now, finally, He is in Europe for who knows how long to straighten out his finances. This has all taken place since last Weds. I just want my money and be done with this. I will take your advice and hang tight. I'll keep you all posted.

 

[phpatty]

I received the Money

I just want to let it be known, that I finally did receive the entire amount owed to me by Atlantic Lounge. Jamie sent a moneygram which I just picked up. I want to thank everyone on this forum for their help, especially CM as I am sure his speaking to the RTG people in Barcalona helped to speed up the process. I hope that the rest of the people waiting for their payout have received theirs as well.

Good Luck!

 

[ntaus]

Hi All,

I'm an affiliate of True Earnings who hasn't been paid (in the US) and, based on this thread - I read it all!!! - I contacted Live Chat Support at Atlantic today.

Sarah said that Jamie is paying and suggested I email him - with addy. I replied that, per posts in this forum, he is not replying to emails. She took my email addy and phone number and now I'm waiting.

I will, of course, update this post if/when I get a reply.

Sorry this is my first post at the Meister - I'm a compulsive lurker always interested in players' feedback. In fact your feedback directly influences how I deal with programs.

I'm a member of GPWA, CAP & APCW.

Cheers everyone and thanks for all this great information.

ntaus

 

[shasta46]

ntaus I am another affiliate who hasn't been paid since August to the tune of 3k....received email from Jamie back on Sept 6th was told my payment haD BEEN SENT "WRONG"!!!!.....I have sent mail to every email posted in this thread and today none of them bounced maybe there is some hope.I'l certainly post here if I get a reply back....Keeping fingers crossed but not holding my breath.

The last time I sent mail to support@trueearnings.com or Jay@trueeaRNINGS.COM they both bounced. Hopefully we will get our earnings too and soon.


Glad to read thaT PLAYERS ARE BEING PAID NOw lets hope that affiliates are next in line.

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[buttkiss]

i wonder if anyone is still playing there or received there're money yet ?

 

[phpatty]

I did receive my money via a Money Gram around 3 weeks ago. It took daily emails to the owner, the casino manager, and customer service. I called and did live chat on a daily basis as well. In this case, persistance did pay off.

 

[buttkiss]

guess no one is playing here ?