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What would you do?

Discussion in 'Online Casinos' started by Flower Girl, Jan 17, 2006.

    Jan 17, 2006
  1. Flower Girl

    Flower Girl Dormant account

    Location:
    Los Angeles
    I made a deposit at a MG casino in Nov and had a nice win. I played some more in Dec and won some more. all together over 10,000. I then went to cash the whole balance out.

    This is one of those MG casinos that jerks you around when you cash out, so we went through them putting the money back in my account several times, and eventually I received the whole payment on Jan 3.

    About Jan 10 I log into the account and see the entire balance still there. (over 10,000). I double check at Neteller and see that I really did receive it on Jan 3. What would you do?

    I went to the casino mail, and emailed them saying the money had been paid to me already, and that I hoped they would take this into consideration the next time they were going to jerk me around over a cash out.

    I logged into the casino today... and the money is still there.

    Now what do you do?
     
  2. Jan 17, 2006
  3. FiftyOnMe.com

    FiftyOnMe.com Dormant account

    Occupation:
    student
    Location:
    new york
    Very interesting situation.

    I feel like you should wait untill the casino responds before doing anything with the cash. I mean you don't want to lose it gambling and then have the casino hit your bank account to cover the losses.

    Also, trying to cash it out will surely raise some redflags.

    Anyway, keep us posted on the progress..
     
  4. Jan 17, 2006
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Maybe you won some contest and didn't know it :D

    Seriously, which casino is this? You say it's one of the MG casinos that jerks you around. Post the name and I'm sure the manager will get involved - even if it is Grand Prive.
     
  6. Jan 17, 2006
  7. Flower Girl

    Flower Girl Dormant account

    Location:
    Los Angeles
    Of course the manager will get involved when I am holding their money. :D

    I guess I am questioning, where does my obligation to them end? How many times do I need to tell them of their errors? And does this tell us anything about using the casino mail feature in the software? It seems they must not read it if they didn't jump all over this money.

    It is Blackjack Ballroom.
     
  8. Jan 17, 2006
  9. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    You answered your own question just by posting this. If you were slick, and had no conscious, you would have kept mum and tried another withdrawal.:eek:

    But, you chose to question the answer you already had, which was to return it to the rightful owner. (the little devil on the shoulder bit)

    I give you "kudos" for knowing what it is that was right, but sadly enough, the casinos won't.

    The one thing you can still do is look yourself in the mirror, and actually like what you see and be content with the fact that you are a good person which no one can take away, for peace of mind is not worth giving away for such a small sum.:thumbsup:

    (Now if it was a few mil......just teazin):D
     
  10. Jan 17, 2006
  11. bdangel

    bdangel Dormant account

    Occupation:
    homemaker
    Location:
    Pa
    i totally agree . even if the casino does not appreciate your honestly, you will know by your conscience that you did the right thing. I also give you kudos for being an honest person. There are enough frauds out there!
     
  12. Jan 17, 2006
  13. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    You should make the casino manager wager it 20 times on slots. :)
     
    2 people like this.
  14. Jan 17, 2006
  15. suzecat

    suzecat Dormant account CAG MM webmeister

    Occupation:
    Retired
    Location:
    California

    :thumbsup:
     
  16. Jan 17, 2006
  17. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Me?

    Blackjack Ballroom is Casino Rewards,

    I would do what they would do when one of their players makes a mistake:D :D

    (I would cancel any credit cards I had registered there first - that should give some clue).

    My consience would suffer a delayed response as it is "too buzy" to answer such concerns from my logical avarice centre. I would allow 28 days for a responce from my concience, before taking action if none was forthcoming, or was from 1970!:D
     
  18. Jan 17, 2006
  19. mitch

    mitch Dormant account

    Occupation:
    Secret
    Location:
    UK
    Lol

    And even better coming from the forums stern daddy!

    Mitch
     
  20. Jan 18, 2006
  21. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I would wait a month. If the money is still there - withdraw it.

    This is casino rewards = never answer their customers correspondence (see my thread = "Casino Rewards gone under?")

    They get what they deserve. :mad:
     
  22. Jan 18, 2006
  23. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    totaly agree with everyone else, and lolololol have the manager wager it 20 times on slots :p i needed a good laugh
     
  24. Jan 18, 2006
  25. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    What would you do

    This wold not be the first time somthing like this has happend...lol

    Something similar happend to me once, as i had flushed a cashin, (after loosing what I left myself to play) asked the casino to put my cashin back. They put that back in my account, went to go cashin again (lol) and found the original cashin still there.
    I did let the casino know about that :)
     
  26. Jan 18, 2006
  27. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    First off, I add my kudos for your honesty, Flower Girl - if this casino has any sense of decency it will ensure that you get more than just a thank you for the way you have handled this.

    As to your future course of action, you have used the casino's own communications system to advise them of their inefficiency in double crediting you, and you have posted in a very public forum here...as far as I am concerned the ball is now in their court.

    I'm pretty sure you'll be hearing from them quite soon!!!!
     
  28. Jan 18, 2006
  29. buck

    buck Experienced Member

    Location:
    Midwest USA
    Casino Rewards and found $10k

    Flower Girl,

    I haved had to jump through hoops to get money out of this group. Including a phone call with CS in amazement that I wanted to cash out $600 one time.
    No longer play since they locked my bonus/comp account.

    I would suggest you play with the funds and treat it as a cash out bonus, that you can't find the T&C on. (Regardless get the money out of Neteller so they can't come back for the original $10K)

    You may be labeled as a "cash out" abuser though by this group.

    Buck
     
  30. Jan 18, 2006
  31. Lord_Have_Mercy

    Lord_Have_Mercy Quit Gambling

    Location:
    Parts, Unknown
    I agree Buck. I would change my banking account # and play the hell out of that 10K and request a cashout of a few thousands if I win and see if I get paid. If they paid, I'll keep doing it until they catch on or after alittle more time past I'll cash out the whole amount again
     
  32. Jan 18, 2006
  33. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    What would you do

    Playing it sounds like a nice thought lol
    Flowergirl, would hate to see you play that and win some big progressive and them come back to tell you that you won on "bogus money"
    I guess if they dont respond to you within a resonable ammount of time maybe there is some "staute of limitation" :D
    If they do responded to you I sure hope they give you a "honesty bonus" lol

    mattysgirl
     
  34. Jan 19, 2006
  35. mitch

    mitch Dormant account

    Occupation:
    Secret
    Location:
    UK
    A couple of years ago I cashed out about 1500 from 32red. A few days later they e-mailed me and said they had mistakenly returned 3000 or so (can't remember the specifics) to my credit card and would I give permission for them to return that from my card.

    I said no problem and they subsequently gave me a decent gift as a thank you.

    Honesty is the best policy with honest casinos IMO.

    With potentially dishonest casinos, conscience must rule.

    Mitch
     
  36. Jan 19, 2006
  37. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    I'd like to hear what you ended up doing, Flower Girl, or whether you heard back from the casino.

    Keep us up to date! :thumbsup:
     
  38. Jan 19, 2006
  39. gfkostas

    gfkostas Ex-Bonus Whore

    Occupation:
    IT
    Location:
    UK
    Why not simply withdraw.See if they notice;)

    If the withdraw goes through you have done nothing wrong.You just saw some money in your account and you decided that they shouldn't stay there alone in the dark while you can use them to cover various lifes demands.
     
    Last edited: Jan 19, 2006

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