1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

What would you do or say?

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Swede, Oct 6, 2007.

    Oct 6, 2007
  1. Swede

    Swede Hell is only a word PABnonaccred PABaccred

    Occupation:
    Auctioneer
    Location:
    Anaon
    If this hasn't happened to you, consider it a hypothetical situation.

    Let's say you rack up a decent win on slots, something like half of what you keep as a casino bankroll. You request a w/d to Neteller but never recieve it. After contacting support, you find out the money has been sent to your VISA instead, automatically adding three to five more bank days of waiting.

    Not only can you not play for a week but you'll also get hit with double conversion fees(casino -> VISA, VISA -> Neteller). Since we all know that Neteller uses 1999 year's rates, you expect these fees to be almost 10% and maybe more of your initial withdrawal.

    Exactly what and why would you have to say to CS and/or the casino representative? Keep in mind this is not a shady joint, quite the opposite.
     
  2. Oct 6, 2007
  3. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    I would ask them to reimburse me any fees.
     
  4. Oct 6, 2007
  5. happygobrokey

    happygobrokey Dormant account

    Occupation:
    student of life
    Location:
    canada
    i think they have in their terms the right to refund to "another method", especially to a credit card, and maybe even the amount of all your credit card deposits to date until it's squared up. just use your visa to make future deposits or extraneous purchases instead of shipping the funds back onto neteller. i hate those "double dings". one time i overpayed my credit card bill, so i went to transfer the extra $20 or $40 back to my chequing account, and doing that cost me $5, so then i had to transfer five bucks back onto my credit card after. lameness! :thumbsup:
     
  6. Oct 7, 2007
  7. bernynhel

    bernynhel Dormant account PABnononaccred PABnoaccred

    Occupation:
    Loafer
    Location:
    Los Angeles
    If the casino did not reject your cash-in method request and then offer a list of approved alternatives but simply acted without first consulting you then you are entitled to your costs involving the option they took the liberty of using. They had no right to incur additional cost to you without your prior approval!
     
    1 person likes this.

Share This Page