This is probably a question for casino operators.
I was just wondering what if any security checks are performed on people wanting to become customer service reps for casino's.
How can we be confident that the rep we pass alot of our personnel info to isnt just keeping notes of the more sensitive info and selling it to the highest bidder.
Ive read that most CS reps are underpaid or casino's are using 3rd parties to supply the CS personnel how do we know that a CS rep isnt boosting there wage packet by selling on info. and if so would we really know anything about it before it was to late.
I doubt xyz casino would publicy admit a dodgy rep had sold info.
In reading the following 2 posts im just wondering how safe we actually are.
Ok i know the Ladbrokes incedent wasnt a CS rep but i guess the CS rep is privy to this information as when supplying documents to verify your account at a casino your often asked to send it to the CS department.
I was just wondering what if any security checks are performed on people wanting to become customer service reps for casino's.
How can we be confident that the rep we pass alot of our personnel info to isnt just keeping notes of the more sensitive info and selling it to the highest bidder.
Ive read that most CS reps are underpaid or casino's are using 3rd parties to supply the CS personnel how do we know that a CS rep isnt boosting there wage packet by selling on info. and if so would we really know anything about it before it was to late.
I doubt xyz casino would publicy admit a dodgy rep had sold info.
In reading the following 2 posts im just wondering how safe we actually are.
Ok i know the Ladbrokes incedent wasnt a CS rep but i guess the CS rep is privy to this information as when supplying documents to verify your account at a casino your often asked to send it to the CS department.
Old / Expired Link
The confidential records of millions of British gamblers who bet with top bookmaker Ladbrokes have been offered for sale to The Mail on Sunday.
The huge data theft is now at the centre of a criminal investigation after this newspaper was given the personal information of 10,000 Ladbrokes customers and offered access to its database of 4.5 million people in the UK and abroad.
Last night we alerted Ladbrokes to the damaging security breach and handed the customer files to the Information Commissioner's Office (ICO), Britain's data watchdog, which immediately began to investigate.
The records include customers' home addresses, details of their gambling history, customer account numbers, dates of birth, phone numbers and email addresses.
The database was offered for sale by a mysterious Australian. He claimed to be a computer security expert who had worked at Ladbrokes in Britain.
During protracted negotiations via email and in one phone call, the man, who gave his name only as 'Daniel', claimed to represent a company based in Melbourne, Australia.
The company, DSS Enterprises, is run by Dinitha Subasinghe, a Sri Lankan-born IT expert.
Last night, Mr Subasinghe denied any involvement in the data theft. He designs websites and also runs a wedding planning business with his British-born girlfriend Charlene King.
Australia's companies house describes Mr Subasinghe as a 'sole trader'. His recent work has involved designing websites for estate agents in Melbourne, but he also lists Ladbrokes and the UK Ministry of Defence as clients.
my marketing client gave me this casino list for free, im selling it.
basically have the following:-
12,000 american records
38,000 european records
full data
Player ID User Name Full Name Email Phone Country Date of Birth Date Turned Real Lock Status VIP Level Player Type Lifetime Gross Rake Lifetime Rake Costs Lifetime House Rake Lifetime Rake After Costs Lifetime Purchases Lifetime Payments Lifetime Adjustments Period Gross Rake Period Rake Costs Period House Rake Period Purchases Period Payments Period Adjustments Wallet Balance Action Points VIP Points M-T-D VIP Points Y-T-D