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What is going on with Be The Dealer Casino?

Discussion in 'Online Casino and Poker Complaints - old section' started by cyb3rb0ss, Aug 5, 2004.

    Aug 5, 2004
  1. cyb3rb0ss

    cyb3rb0ss Dormant account

    Location:
    Greece
    Hello!

    I have played at BTD casino and I have requested a withdrawal.
    I read the terms and conditions and they wrote that for five days I can request a cancellation, which means the for 5 days the money is still reversible, and if you do not want to reverse them back after 2 days the process your request.
    Today is the seventh day and the money is still REVERSIBLE!!
    I sent them an e-mail (because their live chat is down for 3 days now!) and they respond me as you see below :

    --------------------------------------------------------------------------

    Hello,

    We are experiencing slight delays at the moment that have been caused by error gaps in our information fields.

    We appreciate your patience until the errors are rectified.

    Many thanks,
    Dean Philips
    Customer Service Representative
    BeTheDealer Casino

    --------------------------------------------------------------------------

    Does anyone has the same problem with me? :confused:

    Anyone that can help me on this? :what:

    Thank you. :thumbsup:
     
  2. Aug 5, 2004
  3. largeeyes

    largeeyes Dormant account

    Occupation:
    Engineer
    Location:
    North America
    I received my withdraws(fair size) right after the 5 days elapsed last week. I'm sure they are just working some kinks out.
     
  4. Aug 6, 2004
  5. cyb3rb0ss

    cyb3rb0ss Dormant account

    Location:
    Greece
    Hm....yes....but I get suspicious!

    Their live chat is down now for 4 whole DAYS!

    Moreover I have sent them one more mail and they still did not respond...

    Any other person that has the same problem in this period of time?
     
  6. Aug 6, 2004
  7. largeeyes

    largeeyes Dormant account

    Occupation:
    Engineer
    Location:
    North America
    Their live chat accused me of being a bonus abuser when I asked about how much I had wagered, so you can have my opinion that their live help is quite worthless. Anyways, come to think of it, they haven't replied to my email about a promo I was offered. I am sure it will work out ok soon though.
     
  8. Aug 6, 2004
  9. trick

    trick Dormant account

    Cpt. Picard:
    "What's happening, Mr. Data? We are still under attack and the ships computer won't process our withdrawal!"

    Mr. Data:
    "It seems that we are experiencing slight delays at the moment that have been caused by error gaps in our information fields."
     
  10. Aug 6, 2004
  11. cyb3rb0ss

    cyb3rb0ss Dormant account

    Location:
    Greece
    FINALLY YES!!!! :lolup:

    THEY FINALLY PAID!!!! :D

    THANK YOU FOR YOUR INTEREST GUYS! :thumbsup:
     

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