Hello!
I have played at BTD casino and I have requested a withdrawal.
I read the terms and conditions and they wrote that for five days I can request a cancellation, which means the for 5 days the money is still reversible, and if you do not want to reverse them back after 2 days the process your request.
Today is the seventh day and the money is still REVERSIBLE!!
I sent them an e-mail (because their live chat is down for 3 days now!) and they respond me as you see below :
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Hello,
We are experiencing slight delays at the moment that have been caused by error gaps in our information fields.
We appreciate your patience until the errors are rectified.
Many thanks,
Dean Philips
Customer Service Representative
BeTheDealer Casino
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Does anyone has the same problem with me?
Anyone that can help me on this?
Thank you.
I have played at BTD casino and I have requested a withdrawal.
I read the terms and conditions and they wrote that for five days I can request a cancellation, which means the for 5 days the money is still reversible, and if you do not want to reverse them back after 2 days the process your request.
Today is the seventh day and the money is still REVERSIBLE!!
I sent them an e-mail (because their live chat is down for 3 days now!) and they respond me as you see below :
--------------------------------------------------------------------------
Hello,
We are experiencing slight delays at the moment that have been caused by error gaps in our information fields.
We appreciate your patience until the errors are rectified.
Many thanks,
Dean Philips
Customer Service Representative
BeTheDealer Casino
--------------------------------------------------------------------------
Does anyone has the same problem with me?
Anyone that can help me on this?
Thank you.