What is Chartwell software like?

[KasinoKing]

Victor Chandler is one of UK's leading bookmakers - a name you can trust for sure.

Two of their casinos that use Chartwell Tech.-software have some really great signup and monthly bonuses:

1: Old / Expired Link offer a new 500 % signup bonus up to GBP 50. Deposit only GBP 10 and get GBP 50. You must deposit and playthrough 1000 before the bonus is credited. Once the bonus is credited it can be withdrawn. Each month hereafter you can get a monthly bonus up to GBP 25!!!

2:

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also offer a new 500 % signup bonus up to GBP 50. Deposit only GBP 10 and get GBP 50. You must deposit and playthrough 1000 before the bonus is credited. Once the bonus is credited it can be withdrawn. Each month hereafter you can get a monthly bonus up to GBP 25!!!

You can have an account at both casinos, but you must use different usernames.

I was searching for 'Chartwell' as I'm thinking about signing up to one of their casinos, and I found the above post in the promo section.

Deposit just 10 and playthrough 1000 to get the bonus???

I would love to hear from anybody who's actually achieved that!

That is obviously some sort of joke. (The un-funny sort).
But if anyone can give me their thoughts on the fairness of Chartwell, it would be much appreciated!
Thanks.

 

[thelawnet]

I was searching for 'Chartwell' as I'm thinking about signing up to one of their casinos, and I found the above post in the promo section.

Deposit just 10 and playthrough 1000 to get the bonus???

I would love to hear from anybody who's actually achieved that!

That is obviously some sort of joke. (The un-funny sort).
But if anyone can give me their thoughts on the fairness of Chartwell, it would be much appreciated!
Thanks.

the software seems fair enough. It's used by Coral/Eurobet (both run by Eurobet), and five casinos run by Victor Chandler. The Victor Chandler casino I believe uses Boss Media. The software is flash, and not as good as wagerworks - it's very slow and has stupid irritating traffic lights to check for dealer blackjack.

I had a very bad run at Coral playing their single deck blackjack, losing 100 at 5 bets in 210 of wagering. However I went on to win some of it back. I did one of the VC sites (racing post), and made a profit here.

The main thing is that at least for me on 56k (I have no problems with wagerworks, or any download casinos), and for a lot of others, it's a horrible slow site. So you end up increasing your bet size. It's difficult to see how people would want to play without bonuses, because the software is not much fun.

The 10 deposit for 50 is pretty silly - the chance of hitting a 1000 target with 10, even with 1 bets (which would take me at least four hours with their software), without busting is tiny. I deposited 200 at racing post, cleared the bonus with 5 bets, and cashed out about 300.

The regular blackjack does not have particularly favourable rules - the single deck game is better. I know the single deck, and I believe the regular blackjack, have no hole card, making it difficult to find the correct strategy (never double or split against A or 10, as dealer could have blackjack), and offsetting some of the advantage of a single-deck game, since you have less information about the remaining cards. Single deck blackjack rules are:

dealer stands on soft 17
doubles only on 9-11
no resplits
no hole card

 

[thelawnet]

I was searching for 'Chartwell' as I'm thinking about signing up to one of their casinos, and I found the above post in the promo section.

Deposit just 10 and playthrough 1000 to get the bonus???

I would love to hear from anybody who's actually achieved that!

That is obviously some sort of joke. (The un-funny sort).
But if anyone can give me their thoughts on the fairness of Chartwell, it would be much appreciated!
Thanks.

well, as above, plus

They have Jacks or Better with 9/6 paytable but only 20 coins for 4OaK, so payout is only 98.36% (assuming full pay strategy is optimal).

regular blackjack has double any two cards, no resplitting, dealer sticks on all 17, doubling split hands is allowed. I can only assume that it is an 8-deck game, giving an edge of 0.4877%

also
european (no hole card - inferior to regular blackjack) & lucky 7 blackjack (side bet)
baccarat
casino stud poker
pai gow poker
3 card poker
red dog

various slots
craps
0 or 00 roulette (why would anyone play double 0?)

Apart from Jacks or Better also

Deuces Wild (ugly ducks paytable, but only 20 coins for wild royal flush, not 25), 98.0% payout.

All American - interesting JoB variant with
800 coin RF, 90 coin SF, 35 coin 4OaK, 8 for flush, straight or full house, 3 for 3 OaK, 1 for 2 pairs or for JoB.

Payout is definitely very low - Link Removed ( Old/Invalid) shows 100.72% for a 200 coin SF and 40 coin 4OaK, the 5 coins on the 4OaK is costing 1.13%, and the SF 1.56%. So overall payout around 98.1-98.2%

Joker Poker (return about 97.7%)

 

[Dirk Diggler]

One thing to bear in mind with Chartwell is they offer completely no backup if one of their licensees screws you.

I personally had my 500 deposit, plus 475 winnings AND a 500 bonus stolen from me by the now defunct tropicalgardencasino.com.

My opinion is you are much better off on any RTG - at least you've got Montana if things go wrong.

 

[DealerBusts]

I've played their BJ at eurobet and coral cos they give monthly bonuses. Had a terrible time for the last 3-4 months with the single-deck game so much so that i'm relieved now that i've stopped playing with them. I was flatbetting low amounts. The game just didn't feel random or i'm just having a lot of bad luck.

 

[KasinoKing]

Thanks for all the feedback guys!
I'm not too worried about Blackjack (I hardly play it because every site is rigged, or I am incredibly unlucky...), and I haven't 'got into' Video Poker... yet!

But their bonuses are VERY tempting to me, so I probably will give it a go.
I'll let you know how I get on...

 

[caruso]

This may be the worst software I've ever played apart from Gambling Federation.

My overall results, to date over 3000 hands of 0.2% single deck blackjack, show a house edge of a little under 6%.

My advice to KK is: if you want to have a crack at those "tempting" bonuses, go ahead, but this software is almost certainly rigged.

I personally had my 500 deposit, plus 475 winnings AND a 500 bonus stolen from me by the now defunct tropicalgardencasino.com.

News to me - I wish I'd heard something about that a few months ago, I'd have loved to have taken Chartwell on at the ICE on your behalf. They had a stall.

Come to think of it, for 900 I'm surprised you didn't pay them a visit yourself.

 

[sirius]

Caruso, your results in the single deck game aren't overly bad and you can't really say they are rigged. I think it is about 3SD's below average.

 

[mitch]

But if anyone can give me their thoughts on the fairness of Chartwell, it would be much appreciated!
Thanks.

I play at Spin and Coral and have no problems with the fairness of the games. They pay quickly and with no hassle. The bonuses are good, very good in the case of Coral.

However the software is painfully slow and crashes frequently, very frequently in the case of Coral. This makes playing there very frustrating as far as I am concerned and not a very enjoyable experience (apart from the money!)

Mitch

 

[thelawnet]

This may be the worst software I've ever played apart from Gambling Federation.

My overall results, to date over 3000 hands of 0.2% single deck blackjack, show a house edge of a little under 6%.

Well that's wrong to start with. The blackjack does not have 0.2% edge, considering that you can only double 9-11, and they have no hole card. It's more like 0.35-0.4%.

Anyway, 6% of 3000 is 180 is 1410 units won to 1590 lost. Given that you misstate the house advantage, I am not sure whether you are playing correct strategy for no hole card single deck blackjack (e.g., you should never (except for A,A against 10) split/double against ace or 10); if you are not then you are likely playing a 0.8% game anyway.

Assuming correct strategy, the expected result from 3000 units is about -12 units. You have -180 units, which given a standard deviation of 64 units, will happen to one in every 250 players. Not nice, but not totally convincing.

My own personal experiences with this software shows me winning very nicely, and my results (except for one) are all well on the positive side of the curve.

I play single deck blackjack with a 5 stake and perfect strategy, and have no complaints about the software's fairness.

 

[KasinoKing]

Well, I went ahead & tried it anyway and I have to admit it was a bit dodgy to say the least.
As per usual, I played a variety of their games, but I lost on every single one of them
I deposited 50 and had to wager 1000 to get the bonus. But I was broke by the time I had only wagered 817, although the games didn't seem that bad. So I deposited another 50, finished the WR while only losing 2, and got the 50 bonus.
So at this point my bank was 98 - all withdrawable - and that's exactly what I should have done.
However, when I made my second deposit a message said I had also qualified to claim their 25 monthly bonus - I had to wager another 500.
But when doing this, my luck was much worse than the first session, and my balance plummeted to 35 by the time I qualified. Got the 25 bonus, tried to win some of my losses back, but failed, lost another 10 and ended up cashing out 50.
So my 50 lesson was over.

What I liked:
The speed & ease of the game play.
The bonus gets instantly added to your bank the moment you meet WR - no need to count your bets as you go. And when you get it, you know you can withdraw everything!

What I didn't like:
The playing cards all have one large 'spot' in the middle, so I kept thinking 2-10's were aces!
The fact that I lost on every game.

Is it rigged? Dunno - the jury is still out on that one! Maybe I was just unlucky...
Will try the monthly bonus next time & see how it goes...

 

[caruso]

Well that's wrong to start with. The blackjack does not have 0.2% edge, considering that you can only double 9-11, and they have no hole card. It's more like 0.35-0.4%...given that you misstate the house advantage, I am not sure whether you are playing correct strategy for no hole card single deck blackjack

I certainly don't need any lessons in blackjack play or house edge from you, newbie.

The house edge for single Deck, S17, D9, No DAS and ENHC is a little over 0.2%. Factoring in single deck exceptions brings it under 0.2%. I don't play them all, so the theorectical house edge on my game is somewhere between 0.2 and 0.21%.

Get your facts straight next time and think twice before posting.

 

[caruso]

Caruso, your results in the single deck game aren't overly bad and you can't really say they are rigged. I think it is about 3SD's below average.

Correct, Sirius. But it raises a very big warning flag.

 

[Casinomeister]

I certainly don't need any lessons in blackjack play or house edge from you, newbie...Get your facts straight next time and think twice before posting.

Please be mellow. Thanks.

 

[thelawnet]

I certainly don't need any lessons in blackjack play or house edge from you, newbie.

The house edge for single Deck, S17, D9, No DAS and ENHC is a little over 0.2%. Factoring in single deck exceptions brings it under 0.2%. I don't play them all, so the theorectical house edge on my game is somewhere between 0.2 and 0.21%.

Get your facts straight next time and think twice before posting.

Ok. I did check. It's around 0.25%. So not as bad as I said, but I still think you are wrong and 0.21% is too low. But feel free to show me if I am wrong (i.e. some analysis or reputable sources). As a starting point, wizardofodds gives 0.1502% for a game without the no hole card rule, and also gives European no hole card -.11%. So we are looking at 0.26%. Granted that the no hole card exception is likely based on a six deck game, and there will be some variation in this figure, but I do not believe that 0.21% (half the effect that wizardofodds gives) is sustainable.

Perhaps you don't need any lessons in house advantage, but you could perhaps not respond so sharply to my suggestions. Unless you think you have nothing to learn?

I don't think it was wrong of me to question you, given that you were accusing (or at least implying) software used by Coral Eurobet and Victor Chandler, two well-established companies with a substantial B&M presence with very good reputations, of fraud.

From 680 deposited, after removing any bonuses, my return across the different sites is 675, from I guess 6,000 in wagers.

So given from my own experience, they do not appear to be rigged at all, and so I don't think it was wrong of me to question your play or methodology (given as well that Chartwell has no playlog and the only way to keep track of amounts wagered is manually, or by always withdrawing when you reach any bonus levels). I think it's responsible to critically examine any accusations of fraud very carefully given that many are made and almost none ever proven; the sensible thing to do when reputable companies is defamed and moreover the accusations are not consistent with my own experiences is to look for rational explanations that do not involve fraud. Given a choice between fraud and player error, I will go for player error until I have evidence to the contrary. But that's nothing personal, and I am sorry you took it that way.

 

[caruso]

Please be mellow. Thanks.

My apologies, Bryan.

I take some serious exception to statements like these:

"Well that's wrong to start with. The blackjack does not have 0.2% edge...I am not sure whether you are playing correct strategy for no hole card single deck blackjack."

Good grief, I think I've been around long enough for it to be taken on faith that I can play an accurate game of blackjack and that I have an clear idea about the facts of whichever game I'm playing.

I take even more exception to statements like these when they come from Laddo Twenty Posts who signed up last week.

In my four years plus I've done my little bit - and occasionally my more than little bit - to assist players, expose sleaze and help keep things clean. I EXPECT a modicum of respect for that, and did not consider a "mellow" response remotely appropriate, in the circumstances.

I difer to your right to see it differently.

 

[jetset]

"I take even more exception to statements like these when they come from Laddo Twenty Posts who signed up last week."


The number of posts a person has made is not necessarily an indication of his or her competence or for that matter right to make an observation here i.m.o.

thelawnet has made some interesting contributions since appearing on Casinomeister and I hope that he/she sticks around despite this rather caustic exchange.

 

[DealerBusts]

"I am not sure whether you are playing correct strategy for no hole card single deck blackjack"

At first i winced after reading this but its actually quite hilarious. I have to admit that to a seasoned player like caruso, it must have been like a slap in the face.

I don't like the single deck game of Blackjack at Chartwell. I remember something that cipher said about the seeding of low value cards by online RNG. I have definitely seen too many prolonged sessions with the dealer consistently making their stiff hands on a variety of casino software.

 

[thelawnet]

At first i winced after reading this but its actually quite hilarious. I have to admit that to a seasoned player like caruso, it must have been like a slap in the face.

well as johnny-20-posts or whatever epithet caruso has for me, all I can tell about caruso is that he has 850 posts (or whatever it is). This doesn't give me any information about his competence at blackjack, as I am sure you are aware you can spend 20 years sticking on 16s against dealer 10s for $500 a hand; there is not necessarily a correlation between experience and playing correct strategy.

Given that I am new here, as caruso is so keen to point out, I could therefore not know whether he plays perfect strategy or not.

I am surprised that it is seen as so insulting to firstly point out that Chartwell's game is not 0.2% (which is true - it is at least 0.25% - although I incorrectly stated the actual value from memory (0.2% is the figure given by blackjackinfo.com, but allowing resplits, which chartwell does not )), and secondly to say not that he was playing the WRONG strategy, but simply (as an ignorant newbie) I did not know whether he was playing the right one.

 

[vinylweatherman]

Chartwell!

At least you lot can get the games to load!

I had to install Netscape, with all the pesky ads, for the sole function of playing Chartwell casinos (Coral & VC).

Chartwell always gives an error when trying to use IE. I have been in contact with Coral, but they could not help, and I use Netscape. This is despite IE being the recommended and supported browser.
If I only ever play the monthly bonus this is why - it's such a pain! I'll quit when I have lost it all or get a Royal Flush on the VP machine.

 

[GrandMaster]

I had to install Netscape, with all the pesky ads, for the sole function of playing Chartwell casinos (Coral & VC).

You could try Mozilla or Firefox instead.

 

[thelawnet]

At least you lot can get the games to load!

I had to install Netscape, with all the pesky ads, for the sole function of playing Chartwell casinos (Coral & VC).

Chartwell always gives an error when trying to use IE. I have been in contact with Coral, but they could not help, and I use Netscape. This is despite IE being the recommended and supported browser.
If I only ever play the monthly bonus this is why - it's such a pain! I'll quit when I have lost it all or get a Royal Flush on the VP machine.

Have you tried reinstalling Flash? I think Netscape will use its own Flash plugin, so that might explain it works there.

 

[vinylweatherman]

Yes

I have installed Flash.
I have even used the Macromedia uninstaller tool designed for persistent Flash problem. It does a thorough uninstall to ensure a clean installation of Flash.
It has occurred to me to try Firefox - much good press recently, but then there seemed to be a serious issue with it and one release was pulled.
If Netscape has its own Flash, this points to a Flash problem. There were serious problems for many users with the new Flash 7. Macromedia appear to be sitting on the sidelines and blaming the developers of Flash products. The damage appears to be irreversible, bar reinstalling the OS!

 

[Gluten]

Just tried VC casino to test the software. These are the stats, following strict basic strategy for SD BJ and and exceptions for SD BJ:

Total Hands: 178
Single Wins: 52 (29%)
Single Pushes: 17 (10%)
Single losses: 83 (47%)
Double Wins: 10
Double Losses: 5
Blackjack: 5
Dealer Blackjacks:6

Best Streaks:
Not losing: 6 (W5 P1)
Not winning: 8 (L7 P1)

This is not a pretty sight. I did not make any errors with regard to basic strategy - that I was aware of that is.

Conclusion: I'm done playing at chartwell software (even though it is only a sigma 1.5 event, I just did not feel comfortable)

 

[casinogeld]

I have had 4 players trying Eurobet.com who also uses Chartwell.( I always have players trying the casinos before they go on my site!)

They all deposited 100 - playing 10 a hand in BJ.

Here are the results:

Player 1: Played around 85 hands - result 195+ including the 50 bonus
Player 2: Played 12 hands before reaching 0 - only one hand won!
Player 3: Played more than 80 hands - result 165+, including the 50 bonus
Player 4: Played around 80 hands - result 100 including the 50 bonus.

Just my experience

Barcley
www.casinogeld.de