What is Casinomeister's attitude to Quasar Limited?

Zodiac

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As you may heard Quasar Affiliates and OVO Affiliates are suspended by GPWA and are in the Rogue House of Affiliate Guard Dog because of predatory terms.

How will Casinomeister handle it and what would be next step here ?
 

dunover

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Report it to Bryan. These were 2 good casinos that never got UK licenses so we stopped playing there. Quasar are accredited so screwing affs will get them dumped fast. Ovo aren't and are in the Grey Zone, but were decent as I said. Now according to the info Bryan has neither have an affiliate programme anyway, but obviously that's wrong, so if they have and it's screwing people I'm sure action will be taken. I'll report it. :thumbsup:

Essentially they've withdrawn from some markets due to regulatory reasons, and don't forget Novomatic are no longer licensed in their largest market Germany.

The problem is that they still get revenue from some German states and many of the countries they've added to their exclusion list. They've told the affiliates they won't receive money from this updated list despite the fact players are still playing in some.

So basically they've stolen huge amounts of players and effectively detagged them from their affs. Rogue as f*ck. Not only that but they have embarked on disinformation and BS on forums and allegedly black hatting too.

Quasar run Ovo and Stargames too.
 
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Casinomeister

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I don't have all the information on what's going on here. I've given Jake a heads up about this thread and I hope he can chime in.
 

dunover

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I don't have all the information on what's going on here. I've given Jake a heads up about this thread and I hope he can chime in.


Yes, if he's still around as I understand personnel changes have been made too. The best place to get the relevant info in one go is GPWA as the OP said. It's pretty certain they've done their affiliates over though, even worse than your friends Affedge.
 

Casinomeister

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Yes, if he's still around as I understand personnel changes have been made too. The best place to get the relevant info in one go is GPWA as the OP said. It's pretty certain they've done their affiliates over though, even worse than your friends Affedge.
If they are making changes that would affect their status here, they need to come to me. I don't run around checking out other people's forums. They have an account here and should be keeping us updated on what is going on.
 

dunover

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If they are making changes that would affect their status here, they need to come to me. I don't run around checking out other people's forums. They have an account here and should be keeping us updated on what is going on.


Don't hold your breath.
 

Casinomeister

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Well, still waiting. Not very good form in my opinion. They promised to behave being pulled out of the Grey Zone and back into the Accredited Section last Spring. Looks like I got the form letter as well. I don't see any "heads up" email before or after the fact. A bit nonplussed on that one - you'd think that they would have cared about their status at Casinomeister.
 

dunover

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Well, still waiting. Not very good form in my opinion. They promised to behave being pulled out of the Grey Zone and back into the Accredited Section last Spring. Looks like I got the form letter as well. I don't see any "heads up" email before or after the fact. A bit nonplussed on that one - you'd think that they would have cared about their status at Casinomeister.


From what I hear I don't think they care about anything at the moment...
 

lotusch

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I am going to stop my partnership with Quasaraffiliates as no more revenue comes in.
I also got an e-mail about a month ago that they are pulling from more countries which leaves nearly no more countries that they actually allow players from.
This is also how they pulled from the Irish Market 2 years ago without giving players any prior notification. One day I just could not login anymore.

I think this crowd is going downhill fast unfortunately.

Quasargaming was my casino to go to play Novomatics and is one of the very first casinos I did some affiliating for through offline codes and social media.

Seems to be a long time ago now.
 

Zodiac

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Quasar Affiliates October 12 said:
Dear Affiliate,

We regret to inform you that following recent management decisions and also with reference to the Affiliate Program Terms & Conditions, Quasar Limited is ceasing it's Affiliate Programs in a number of territories.

Due to the uncertain nature of the regulatory framework in certain territories in relation to online gambling, we no longer feel that operating the Affiliate Programme for a number of markets is a viable one.

- You will no longer be able to refer any players or earn commissions on payments pertaining to players referred to from the updated restricted territories as from 1st September 2018.

- Your final payments pertaining to territories which are now restricted, will still be payable until then. After September 1st, you will no longer be able to receive commissions from activity generated in restricted territories.

Please find the the list of restricted territories for the Affiliate Program, under Appendix I - Restricted Territories within your respective login site.

Your account is deemed to be significantly impacted by these changes. We therefore wish to refer to, but not limit ourselves to the following clauses which are listed below for your attention.


Quasar/OVO said:
we fully understand the concerns and the allegations held against the company (and) in order to avoid any misunderstandings, restricted territories do not solely refer to the country, but also to states within the territory itself. Indeed, as already highlighted above Quasar Limited already does not allow players to play on its brands from Bavaria, Baden Württemberg and Lower Saxony.”

Players from certain German states are still able to play. If the players are still allowed to play, then commission must be paid to affiliates.

Germany was their main market and now it's on the list of restricted territories. But they earn further on players on the rest of federal states and don't want to pay their affiliates.

How Dunover mentioned personal changes have been made too, voluntarily or not. I guess that they will not post here. Maybe you will get a personal reply if you know someone on upper management.

Former CEO Alan Brincat seems to be involved in this issue too but how far i can't say.

My personal impression is that they are lying and scamming.
 

Casinomeister

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Jake has responded, and from what I gather - from what he told me, these player accounts are being closed. So what is all the commotion about? If a casino ceases activity in a certain jurisdiction, that's the breaks. If the player accounts are being shut down, no one is being cheated. If you don't like these types of risks as an affiliate, then reqest CPA deals and you won't have these headaches.
 

colinsunderland

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Jake has responded, and from what I gather - from what he told me, these player accounts are being closed. So what is all the commotion about? If a casino ceases activity in a certain jurisdiction, that's the breaks. If the player accounts are being shut down, no one is being cheated. If you don't like these types of risks as an affiliate, then reqest CPA deals and you won't have these headaches.

I don't have any financial interest in this as never promoted them, but thats not what seems to be the case from reports elsewhere. I've seen reports of German players still being able to play (as not all of Germany is restricted) but they are refusing to pay affiliates rev share for those players. A couple of quotes

They admitted that players from certain German states are still able to play.

Quasar/OVO have not agreed to pay affiliates for players that continue to play.


Just in case you weren't aware of it :)
 

Casinomeister

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Maybe they are still playing their balance out. Maybe these are players came from CPA deals or elsewhere. Have these affiliates included this into the equation?
 

colinsunderland

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Maybe they are still playing their balance out. Maybe these are players came from CPA deals or elsewhere. Have these affiliates included this into the equation?

I think its clear from the statements above neither of those apply, the fact they have told you one thing and Anthony at GWPA different things should be cause for concern surely? Affiliates have posted on the thread stating they are on rev share too.

As I say, makes no difference to me, I don't work with them, was just pointing out differences to what you had been told to what others have been told.
 

Casinomeister

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Cool. I am on the road at the moment and will be checking this out when I get back.
 

Zodiac

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Jake has responded, and from what I gather - from what he told me, these player accounts are being closed. So what is all the commotion about? If a casino ceases activity in a certain jurisdiction, that's the breaks. If the player accounts are being shut down, no one is being cheated. If you don't like these types of risks as an affiliate, then reqest CPA deals and you won't have these headaches.

But they don't stop activity in this jurisdication (except these three federal states) They offer further promotion and earn money from playes from this jurisdication.

They don't want to pay their affiliates for and that's not okay or will you be paid for Quasar or OVO Bryan, if you have german traffic ? There are not much countries left where you could promote and then be paid for. (over 100 restricted countries)

It goes not around to have headaches Bryan it's goes around fraud. I don't know what Jake has told to you but i don't believe any word from Jake, sorry.

Quasar and OVO was the best partners we had but this has changed since management has decided don't pay affiliates anymore.

There was discrepances in the stats the last months what they can't explain or will show you. Have you seen the alleged legal letter what they take as reason for decision ?

We have 99% german players and these are not all resident in all these 3 federal states. Our revshare is now zero and on the first days of September they have deleted any revshare manually 1-2 days later. lower saxony are a federal state with only 7,963 million residents and Baden Württemberg has 11,023 million, Bavaria 12,997 million. North Rhine-Westphalia what is not restricted has the most residents of 17,912 million.

quote from a chat:

(08:19:38 AM) Me: Hallo, ist das spielen aus Nordrhein-Westfalen noch möglich ? is playing from North Rhine-Westphalia possible ?
(08:19:40 AM) Kundendienst: Wir bitten Sie keine Bonusanfrage über Chat zu stellen. Bitte kontaktieren Sie dafür unseren Kundendienst per E-Mail. Für alle anderen Anliegen sind wir gleich für Sie im Chat da. Vielen Dank! not important
(08:19:41 AM) *** Robert joined the chat *** not important
(08:19:55 AM) Robert: Hallo und herzlich willkommen bei uns im Live Chat. Mein Name ist Robert und ich helfe Ihnen gerne weiter. welcome and how can i help you ?
(08:20:33 AM) Robert: Ja das spielen aus Nordrhein-Westfalen ist möglich. yes playing from North Rhine-Westphalia is possible
(08:20:52 AM) Me: wirklich ? really ?
(08:21:12 AM) Me: ich habe gelesen das Deutschland ausgeschlossen ist i have read that germany is excluded
(08:22:31 AM) Me: und nur noch Spieler aus Schweden und Finnland spielen können only players from sweden and finland are allowed
(08:23:01 AM) Robert: Nein, wir bieten weiterhin unseren Service für Spieler in Deuthschland an. no, we offer further our service for germany
(08:23:06 AM) Robert: Deutschland*
(08:24:40 AM) Me: und warum wird überall geschrieben das es nicht mehr möglich ist ? and why it's written all over that this is not more possible ?
(08:27:29 AM) Robert: Weil wir den Service in Bayern und Baden Württemberg leider aufgrund einer Management Entscheidung eingestellt haben und manche denken das diese zwei Bundesländer ganz Deutschland sind. because of a mangement decision, unfortunately we stopped service for Bavaria and Baden Württemberg and some people thinking that these two federal states are whole germany
(08:28:23 AM) Robert: Also wie gesagt Sie können weiterhin aus Nordrhein-Westfalen spielen. so you can play further from NRW

he has forgotten to mention lower saxony :rolleyes:

Next they will told you that North Rhine-Westphalia is restricted. If the reason (alleged legal letter) would be correct then why isn't it the same with other companies where are focused or operating on the german market ?

This is not a partnership in the original sense, it is a one-sided partnership in which we do not determine, we can only act and show that we disagree with such decisions.

Of course you can believe what Jake has told you and you can decide what you want but for us and some other affiliates or portals the thing is clear like a Kloßbrühe (a clear soup)

You can build your own opinion about whether they tell the truth or only searching for reasons not to pay anymore.
 
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