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What is a Chargeback?

Discussion in 'Online Casinos' started by KasinoKing, Jul 25, 2005.

    Jul 25, 2005
  1. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    I have seen the expression Chargeback in several posts (most recently Help with Bodog in the complaints section.
    Ive never heard of this in the UK).

    It sounds like you can deposit to a casino, play, lose, and then later cancel the deposit as if it never happened! :what:

    And I've seen it mentioned about credit card & cheque transactions. :confused:

    Can someone please explain to me precisely what a Chargeback is, how it works, how you do it, is it legal???
    Last edited: Jul 25, 2005
  2. Jul 25, 2005
  3. jonevegas

    jonevegas Dormant account

    Compulsive Gambler
    Gods Country Canada
    You can call your C/C company and lie and dispute the charge, they have no choice but to decline the charge after the fact even if it has been approved, I know that some C/C companies have a no chargeback policy with online gaming, for instance I had made a deposit with an RTG casino and they closed 1 week later so I tried to dispute the charge but my MasterCard company would not have any part of it. I also understand that once you do it to one casino you are probably going to get blacklisted and banned from a bunch of them because I think this is probably much worse of an offence for the casinos than bonus abuse, so I think unless it is totally legite I would would not do it to save yourself from future headaches. :thumbsup:
  4. Jul 26, 2005
  5. phynqster

    phynqster Dormant account

    los angeles, ca
    Jonevegas is correct, I am not sure of the credit cards out side of the United States, but in the states if you dispute a credit card charge, it is up to the casino to prove you made it. That is why alot of casinos ask for the "Fax back forms" before paying a win, to protect themselves from making a payout, than having the original deposit reversed. Also a company like Firepay credits your account at a casino, but if your check to them does not clear, firepay charges the casino back. When someone does charge back, they are put in a data base and they will have problems depositing or withdrawing in the future.
    Here is a question to those following this thread: If a player has charged back in the past, but know uses Netteller to deposit and win, should the casino delay the payout until the player makes good on their original charge back?
  6. Jul 26, 2005
  7. Vesuvio

    Vesuvio Dormant account

    Lol, I was just about to say: "Are you Virtual Ted in disguise?" Then I realised that you are Virtual Ted, but not really in disguise :D

    Not sure about the question, though I remember it was debated before. One thing about the credit card charges - I think for a service like playing at a casino you only have to claim that you received unsatisfactory service (or not what you paid for), so it's probably not necessary to lie at most places ;) It's best not to use it, of course, unless you're playing at some totally rogue joint (but why?) as you will find yourself in trouble elsewhere.

    I don't think in general the term "charge back" should be considered anathema. It's worth knowing that in the real non-casino world paying with a credit card gives you various protections you don't get if you pay with cash or debit cards.
  8. Jul 26, 2005
  9. jonevegas

    jonevegas Dormant account

    Compulsive Gambler
    Gods Country Canada
    I believe if the casino is legit and doesnt dick around its players when it comes to payouts then they should hold those players accountable and hold back or backout chargebacks from their winnings or deposits I think they should also be banned for life if they chargeback for no legit reason.

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