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What has happened to Club World?

Discussion in 'Online Casinos' started by vinylweatherman, Apr 28, 2007.

    Apr 28, 2007
  1. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    What has happened to Club World? (this follows similar connection type problems with 7 Sultans and Royal Vegas).

    Despite wanting to play, I was turned away by the doorman of total connection inactivity. It took over a minute just to load the lobby, two minutes to load the cashier, two attempts to select a deposit method took two minutes each to load the "deposit screen" which was completely blank.

    I was told of a "temporary issue" explaining this, but this was nearly TWO WEEKS ago.

    What is becoming of this industry, we can't play for the need to constantly battle with various service issues, being told "someone will get back to you..." who never does etc. etc.. Not to mention Neteller and co.


    Is there no casino where you can click the icon and expect it to just load, accept deposits, and allow clean, uninterrupted, play?
     
    1 person likes this.
  2. Apr 29, 2007
  3. cheekymonkey

    cheekymonkey Ueber Meister

    Occupation:
    Loser
    Location:
    Back at my mums
    There's a good arcade in Cricklewood Broadway on the Edgware Road. :p

    ...And they give you free tea and orange juice - lol.
     
  4. Apr 29, 2007
  5. tennis_balls

    tennis_balls Dormant account

    Occupation:
    fish n chips promoter
    Location:
    Albuquerque, NM
    :what: no crumpets???
     
    1 person likes this.
  6. Apr 29, 2007
  7. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Hi

    Unfortunately it took alot longer than we anticipated for the problem to be diagnosed and it has been a torrid time with connectivity issues.

    We are in the process of moving to a new T4 hosting facility and we will move our current servers and install new ones to ensure nothing like this happens again. It will all be completed next week.

    After speaking to the management of Cricklewood Amusements they will be gettig rid of the crumpet rack and replacing it with a salad bar offering the 5-a-day a slots player needs.

    Regards

    Jason
     
    1 person likes this.
  8. Apr 29, 2007
  9. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    What in the world is a T4?
     
  10. Apr 29, 2007
  11. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    Maybe "Terminator 4" ? :D
     
  12. Apr 29, 2007
  13. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    I've got 3 T1's if we add another can I call it a T4? (I just keep the room cool now they don't let me punch down any more) :mad: Sounds expensive, don't they have fiber over there?
     
  14. Apr 29, 2007
  15. cheekymonkey

    cheekymonkey Ueber Meister

    Occupation:
    Loser
    Location:
    Back at my mums
    :lolup: :lolup:
     
    2 people like this.
  16. Apr 29, 2007
  17. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Explains

    That explains it then - I thought this was yet another problem.

    In general, I am puzzled as to why these connectivity issues along with some customer service issues have become worse despite the widespread shrinkage in load due to the loss of the US market and recently the Canadians at some. I would have expected a marked improvement due to far less traffic on the servers and on the CS systems.

    Pity you didn't try the old trick of blaming my PC, today, and only today, I would have fallen for it as I woke up to a general system failure requiring the restoration of yesterdays registry backup, and some system files.
    The last thing I did last night was to play at a Playtech casino:mad:
     
  18. Apr 30, 2007
  19. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Well T4 is apparently a bit better than a T3 but not as good as a T5.
    Anyone who is familiar with the T-series will know what I am talking about.

    Good news from Cricklewood Amusements management, they have just won the bid to open a super casino on the site of the chippy 2 doors down. The NHS are overjoyed considering it has been the source of botulism in the area for a while now.
     
    6 people like this.
  20. Apr 30, 2007
  21. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    LMAO - I like this guy's sense of humour!
     
  22. Apr 30, 2007
  23. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    :lolup: :lolup: :lolup:

    Jason and the Club(USA)World folks are fun. I miss them.

    I hope -- someday-- to play there again.
     
  24. May 1, 2007
  25. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom

    I did manage to drop $50 in the end. It still seemed a bit slow, just like Microgaming where the reels just spin and spin ... and spin, before landing on a losing pattern.
     
  26. May 1, 2007
  27. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    This happens on more RTG casinos, like "King Solomon's", "SciFi", "Breakaway" and as you said, "Clubeuro", so maybe they all have very slow servers?

    On Inetbet it is all okay and on 49ers it was also ok, but on all another RTGs i had always the feeling, that they can influence the game, because of this longer spins turning.
     
  28. May 1, 2007
  29. Wagerjunction

    Wagerjunction Dormant account

    Occupation:
    Aff Manager
    Location:
    London
    influence Games

    Jason is funny - cant wait to visit the Cricklewood establishment when its up and running - hope their loyalty program is virus free

    With regards to influencing the slots machines - we've just had a winner of $45k on the Real Time slots on King Solomons - guys there is no secret to this and it is the reason for the Vegas Casinos being so big - many many people loose at slots so that the fortunate few hit it big - we don't actually employ someone to site here and monitor the things - we sent him to Cricklewood to get the bacon rolls in before they close that place down

    Seriously we do not change anything as it can cause major variance on the Casino and that is not something anybody with a sane mind in this industry enjoys

    Saying that - i will get my guys to investigate this issue and find out what is happening as i can imagine it not being very enjoyable waiting for the KS logo to open up


    Regards
    Greg
     
    Last edited: May 1, 2007
  30. May 4, 2007
  31. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Blimey gov'nor, I hope you were drunk when you wrote this:

    Real Series slots at King Solomons
    people lose at slots


    I will get my guys to investigate this issue and find out what is happening as I can imagine...

    I dunno, the standart off inglish & grandma rond hear seams two bee geting worce & worcerer... :p

    LL
     
    1 person likes this.
  32. May 4, 2007
  33. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    *lol*

    I think even my english is a little bit better, but my mother language is "german" and his "english", that's the very little difference :D
     
  34. May 6, 2007
  35. cheekymonkey

    cheekymonkey Ueber Meister

    Occupation:
    Loser
    Location:
    Back at my mums
    Sorry, could you repeat that please Mike?

    I can't understand a bloody word you are saying! :p
     
  36. May 6, 2007
  37. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    Then you have go back to the school for english lessons [​IMG]
     
  38. May 6, 2007
  39. cheekymonkey

    cheekymonkey Ueber Meister

    Occupation:
    Loser
    Location:
    Back at my mums
    Ahem, there's no definite article needed in that sentence -

    Then you have go back to school for english lessons.

    If you say the school, then I am presuming you are talking about a school that we both know about!

    LOL!!!

    2-1 to me. :thumbsup:
     

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