What did I do to deserve this Betat?!

[lotusch]

Just received an email stating I had some free cash thrown into my account, and it was a fair chunk of change!

Thanks Betat!

I have no idea what I did to deserve it, or why I received it, but if it was a mistake I'm still keeping it!

Definitely not use to, or ever witnessed, that kind of unprovoked act of random kindness. Usually I have to do the comp request walk of shame and ask for that type of thing, and only after what I would consider is a bad enough session to ask.

I didn't even know casino's do this type of thing. Definitely never happened to me, so just had to make a thank you thread.

It's much appreciated and the gesture will be reciprocated.

Thanks again Betat.

Yeah I had a 50 Euro comp (20x wagering) but I don't care...
Part of the loyalty program as the mail stated...
Always nice to see some funds land unexpectedly in your account...
Not many casino's do this so I was very happy to find the monies...

Busted out fairly quickly on Loose Cannon but I had some fun with the comp and that is what counts.

So also thank you from me Betat...

By the way,did they (MGS) nerf Loose Cannon?
Omg,what a biatch of a machine,when it just came out I made some decent wins on it.
Now the wild cannon on the middle rarely pops up,when it does half of the time it won't shoot and when it does I get 1 lousy wild on a non relevant reel lol.
Also 1000 spins in,no free games yet.
As I am playing this for a few days now in small sessions but haven't hit anything decent yet,that slot is stonecold the whole week. ^^

 

[Igor82]

In the case of the reload, being free cash per se, it has a cap and you wouldn't be able to withdraw beyond what is set in the Ts and Cs. Playing it aside from entertainment from that point wouldn't have any benefit as it doesn't accrue comp points so you might as well WD and enjoy.
Deposit bonuses of course, once WR is met, is converted into real cash and you can play it as you see fit.
Hope that helps.

Small correction there - system will covert the max amount to real funds, and as always with real funds there are no conditions - if you keep playing and win sky is the limit for withdrawals. So, for example if 200 got turned real an you accrued 2000 in balance as you continue playing with real funds, then 2000 are freely withdrawable.

Funny side-note - Came on to answer some PM's and saw "What did i do to deserve BETAT?!" and thought to myself what the hell did we do now?? Such a suprise to see a flood of positive thanks - awesome feeling

Ya'all very welcome!

Ig

 

[Dinahnana]

Got 10. Thanks Betat. Still down overall at this casino. Lifetime RTP is 92.60%. I am sure it will pick up in the future

 

[Jasminebed]

Rats. Now I still don't know when to hit the withdrawal button

All kidding aside, rules for max withdrawals on free chips vary from casino to casino, so it is always wise to check. Rules sometimes change, so never hurts to check again if you are in a cashout position. I play more than one casino, I actually did think it was as Igor stated at Bet-at.

Even the CM rep got it wrong, so it's no wonder players are often confused by terms.

Small correction there - system will covert the max amount to real funds, and as always with real funds there are no conditions - if you keep playing and win sky is the limit for withdrawals. So, for example if 200 got turned real an you accrued 2000 in balance as you continue playing with real funds, then 2000 are freely withdrawable.

Funny side-note - Came on to answer some PM's and saw "What did i do to deserve BETAT?!" and thought to myself what the hell did we do now?? Such a suprise to see a flood of positive thanks - awesome feeling

Ya'all very welcome!

Ig

 

[Azzurri]

Small correction there - system will covert the max amount to real funds, and as always with real funds there are no conditions - if you keep playing and win sky is the limit for withdrawals. So, for example if 200 got turned real an you accrued 2000 in balance as you continue playing with real funds, then 2000 are freely withdrawable.

Funny side-note - Came on to answer some PM's and saw "What did i do to deserve BETAT?!" and thought to myself what the hell did we do now?? Such a suprise to see a flood of positive thanks - awesome feeling

Ya'all very welcome!

Ig

Thanks Igor.

A bit of a tongue in cheek title to get your attention and show some casinos how misleading statements should be done.

Loss the chip, loss my next deposit even quicker, but still a happy camper for the experience.

Thanks again for the pleasant surprise.

 

[BETAT]

Sorry about that Jas. And you're correct, I did misspeak on this one.

But to your initial Q. Hit the withdraw when you feel it's best for you. We want you guys to have fun, but even we want to see winners walk away too.

 

[Jasminebed]

Bet-at gave me yet another free chip, lol, albeit with a higher WR. I did nothing to deserve this, except complain here

I swear they must just feel bad for me for my dearth of withdrawals, I have certainly had many opportunities to do so.

The bonus structure where you get to play with your own money first and forfeit the bonus if you are ahead without completing the WR is really a remarkable thing, but I enjoy the challenge of meeting wagering, and I usually want a long session when I make a deposit at a casino.

I certainly can't fault Bet-at for my own failings, and the amount of compensory free chips has been very very generous, and has given me many chances to try again, and for a gal that loves to spin, that's a very good thing.

Thank you once again Igor and Betat.

 

[Takkaone]

OMG! WOW! THANK YOU!

...thats all that comes to my mind seeing this thread + thinking about this gambling-weekend!

first i was very surprised by getting a freechip worth 50e as my total deposits here are under thousand euro, very nice. thought it was some early birthday-present for today and gave "Supernova" a try becase i did not want to play one of my usual high-/ultra-high variance slots (because of the cap on real funds after wagering)...

a few minutes later my balance was only a bit shy of 1000euro so i met the wagering requirement pretty fast and easy. now having 250e realmoney and thinking "wow, that was a nice little present..."

but that was not the end of my weekend at betatcasino: that cute little 50euro-freechip turned into one of the best birthday-presents ever! to keep it short, i made three withdrawals of a combined 3500euro!!!

still a bit shocked about how this all went down + about me doing CRAZY things like making 25euro-spins on that new football-slot. so all i really can say to betatcasino: THANK YOU!!!


p.s.: two things REALLY impressed me besides these huge winnings...

1. there were some technical issues withdrawing to my neteller, so i contacted igor via pm. his response and the subsequent dealing with my withdrawal-issue was perfect. (the wording of his response alone diid instantly convince me on how important a perfect and hasslefree customer-experience is for igor / betat)

2. did chat with different members of support on my withdrawels and all seemed to be genuinely happy for me + my big wins! (dont know how to word it better, but those congrats did simply feel real + honest...)

 

[sandtag]

Decided to pick betat up at the 50% match deposited 25, played 20 spins or so on that 1024 ways underwater slot and got 21 (!) freespins. Ended up with a balance of 150~. Canceled bonus withdrew 100€ and played with the rest. My witdrawal was processed about 4 hours later in the middle of the night/early morning on a sunday, that´s really cool .

 

[Azzurri]

In the case of the reload, being free cash per se, it has a cap and you wouldn't be able to withdraw beyond what is set in the Ts and Cs. Playing it aside from entertainment from that point wouldn't have any benefit as it doesn't accrue comp points so you might as well WD and enjoy.
Deposit bonuses of course, once WR is met, is converted into real cash and you can play it as you see fit.
Hope that helps.

Hi Betat,

Can you explain what you mean by accrue comp points?

I didn't know you had a comp point system, and after just looking on your site, I couldn't find a place to view and/or redeem these points?

Thanks.

 

[merr]

Me too, convinced me to add a little extra too and cashed out with a small profit
, Betat are on my goto list now!

 

[Igor82]

Hi Betat,

Can you explain what you mean by accrue comp points?

I didn't know you had a comp point system, and after just looking on your site, I couldn't find a place to view and/or redeem these points?

Thanks.

Hi Azzuri, we don't support a direct comp point system. Loyalty rewards are done ad-hoc on activity basis.