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What constitutes a high roller?

Discussion in 'Online Casinos' started by julester, May 2, 2007.

    May 2, 2007
  1. julester

    julester Dormant account

    Occupation:
    Director
    Location:
    London
    Hi all,

    It may seem a stupid question but my stupidity has never stopped me before :)

    From a players perspective, I suspect that the 'real' answer relates to your own personal circumstances but I wonder how casinos view it - expenditure each year, amount per spin or roll etc. etc.

    I have a number of theories but ultimately I think that casinos must 'pigeon hole' us in various categories - probably more than just low / high rollers. It is this that determines the bonuses, privileges that we receive.

    The average accredited MG casino (as an example) presumably has similar running costs to the next one. Whilst profit expectations / margin requirements will differ, there is still probably a internal 'definition' of a high roller that runs across most casinos. So, what is it?

    Well, at $2.25 a spin on Thunderstruck or the like, you can rack up $1000 + worth of expenditure in no time. For me, thats a lot of money. But at $45 per spin, that would equate to nearly $20,000 - a lot more money. My feeling is that anyone depositing $2,000 + in a sitting is probably considered a high roller....but I haven't really got a clue. You?

    Lets keep it simple would be interested in your views. If this question has been asked before, shun me into oblivion :mad:
     
  2. May 2, 2007
  3. Avatar73

    Avatar73 Experienced Member

    Occupation:
    Pilot
    Location:
    UK
    A simple explanation is to think of comp points.
    10 quid on single deck BJ is not the same as 10 quid on slots!
    So if you think about it like that, one way would be to measure the amount of comp points someone made each month. Seems one of the most sensible ways of thinking about it to me.
    Either that, or simply total bet values.

    If it were me, I would also see who lost the most, and offer them more "highroller" promos, cus apprently they know how to lose. I wouldnt want someone whos wagerd 20k on BJ and won 10k profit coming back in a hurry! not with a bonus anyway.
    But that's just one possibility :p
     
  4. May 2, 2007
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Yardstick

    Some casinos offer clues, and they are indeed based on the comp system. These casinos generally allocate player VIP levels based on comps earned in a month. This has more to do with amounts wagered rather than amounts deposited. Scoreboard tournaments offer another insight, such as who wins most often, and what they scored. In merely the first round of the Grand Prive contest last month, the winner amassed over 3 MILLION points. This would equate to one hell of a playthrough (in the millions), and this is a damn good indication of a high roller.
    Looking at the Palace Group, their top tier is based on earning 30,000 points per month, although not necessarily every month. Fortune Lounge have a closer definition, which is 75000 fortune points to reach the top Platinum status, which is expected to be maintained each month to reap all the benefits. This equates to wagering $75,000 through the slots, or $375,000 on other qualifying games (or a mixture).

    Casino Action offer Platinum to players who earn 10,000 points per month on a rolling 3 month basis, however, it takes $30 of wagering on slots to earn jusr ONE point, thus $300,000 through the slots each month to maintain Platinum status. This is mitigated as points can also be earned through net weekly deposits, based on one point per $10 down to 1 point per $30. The system is mildly skewed towards it being easier to maintain Platinum than to reach it. Platinum Elite is by invitation only, a little like Club Rouge at 32Red, and has one or two extra perks, such as last year's get together in Las Vegas.

    Casinos probably separate their clients into tiers based on the potential profit they make from them. This will be based on their turnover, and what games they prefer. A slots player with a high turnover would be the best player from the casinos point of view, whereas the player that plays just enough Blackjack to clear each bonus is likely considered not worth too much encouragement.
    One way to get noticed as a VIP is to participate and win some of their contests, and casinos with no decent contests are not worth becoming a high roller at unless you don't worry about losing to the grind of the house edge.
    A casino rep may be able to shed more light on what their particular outfit considers to be a high roller.
    I have been a high roller on many occasions, and have reaped the rewards, but I also play as a low roller. I don't go for the obvious bonus strategies, such as one big bet and grind, or long grind at tiny bets UNLESS this also forms part of a promotion, or I want to get the WR done on a contest prize in order to release it to compete elsewhere.
     
    4 people like this.
  6. May 3, 2007
  7. CasinoForumu

    CasinoForumu Dormant account

    Occupation:
    Manager
    Location:
    Bursa
    If I were a casino owner, I define a player that plays on that casino for 3 years -at least every week- as a highroller. Loyal customer are always the best ones. And of course the players those always lost, even $20 each session.
     
  8. May 3, 2007
  9. mikepipe

    mikepipe Dormant account

    Occupation:
    owner
    Location:
    still progressing
    Very good question! I was thinking myself to start a poll for: how much of your monthly income do you spend on gambling.
    For me its approx 5%. whoch means i give myself 5% for losing - if i win, i decide , sometimes "compulsive", but i never sopend more than 5%.
    For me this relation is NOt high rolling.
    But casinos dont kn ow my personal income.
    At my favorite place i deposit so regular that they have found a special agreement for a monthly match. And i know some other members here who have such an agreement. High roller agreement.
    i m a bit too shy to say how much i deposit, because one could think - urgs- i only wnats to tell us how much he earns. (btw: i am selfemployed..)
    as a rule: if you spend a xxxx figure per month, they will treat you as a high roller.
    With xx or less, you get the Kasino King special bonus :) :D
     
  10. May 3, 2007
  11. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    That's me to a tee!! Deposit $20 or $25 at a time, and only cashout about once every 50 or so deposits.
     
  12. May 3, 2007
  13. XXLClubCasino

    XXLClubCasino Dormant account

    Occupation:
    Casino Manager
    Location:
    Curacao
    We treat highrollers on a one to one case. We have set boundaries to the VIP managers but within those limits they are free to give players rewards that are appropriate at a given time. Highrollers have very high fluctuations up 15K down 20K this in one day. When they are up they enjoy their winnings but need/want appropriate kickbacks when they are down.

    At what time you become a highroller or VIP greatly depends on your playing habits. Slots only players gain their VIP levels faster as of course they risk more than for example BJ strategy players. Indicators for the VIP levels are but not limited to deposit frequency, deposit amounts, amount lost, comps, withdrawal frequency, game played, total win/lost pro deposits and many more...

    It won't wounder anyone that rewards ($ kickbacks, Travel Tickets, Invitations, etc.) will be highly correlated with the net player lost in a given period. Player's loyalty to a given casino is far far higher by highrollers, this give the casino management more possibilities to treat players well in the long run and not only on a day to day basis (higher life time player value).

    For example if a player loose 10K in one day (one hour) the VIP manager is able to give this player a direct cash kickback of 25% or higher. This is only possible if a player is known to come back the next day/next week. Highrollers fluctuations in the short run becomes more irrelevant to the casino as for small stakes players.

    I think nothing too new here for the most of you but I thought I would post a reply as a casino rep.
     
    2 people like this.
  14. May 3, 2007
  15. Chill

    Chill Dormant account

    Location:
    Norway
    That shure was a lot of fun :thumbsup: :eek2:
     

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