what a difference a week makes.

[shadow123]

Not expecting any sympathy,just saying how difficult the current situation is with online gaming and how hard it is
to gamble in peace.
A week ago I was a happy bunny, have accounts at playojo, mecca and grosvenor,I was vip at playojo and had just
been made a vip at mecca,
Fast forward a week,I have lost vip status at playojo, and both my mecca and grosvener accounts have been suspended.
As far as I know I have done nothing wrong at playojo,took quite a few of their free spin promos and was actively encouraged to with emails but always made sure I played free spin winnings for a long time before withdrawing and also made
deposits without claiming promos.Since losing vip status I no longer get any free spin promos and have chatted to them twice, just getting stock answers and no reply to the question why.
Contacted Mecca to find out why the account ws suspended, they said they needed to speak to me before the suspension
was lifted, told them it was the 4th time they had done it and it had taken weeks for it to be sorted each time,they promised
to phone me within 10 minutes,call never came.
Give me the wild west we used to have,never had any problems,you deposited what you liked, got paid every withdrawal if
you played at well established casinos.now we have to more or less beg to be allowed to play, watch every deposit to make
sure we dont trigger SOW,s
Really ready to pack up totally but hard to do it after 20 years of online gaming.

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[Davey86]

Not expecting any sympathy,just saying how difficult the current situation is with online gaming and how hard it is
to gamble in peace.
A week ago I was a happy bunny, have accounts at playojo, mecca and grosvenor,I was vip at playojo and had just
been made a vip at mecca,
Fast forward a week,I have lost vip status at playojo, and both my mecca and grosvener accounts have been suspended.
As far as I know I have done nothing wrong at playojo,took quite a few of their free spin promos and was actively encouraged to with emails but always made sure I played free spin winnings for a long time before withdrawing and also made
deposits without claiming promos.Since losing vip status I no longer get any free spin promos and have chatted to them twice, just getting stock answers and no reply to the question why.
Contacted Mecca to find out why the account ws suspended, they said they needed to speak to me before the suspension
was lifted, told them it was the 4th time they had done it and it had taken weeks for it to be sorted each time,they promised
to phone me within 10 minutes,call never came.
Give me the wild west we used to have,never had any problems,you deposited what you liked, got paid every withdrawal if
you played at well established casinos.now we have to more or less beg to be allowed to play, watch every deposit to make
sure we dont trigger SOW,s
Really ready to pack up totally but hard to do it after 20 years of online gaming.

Sign up to a casino with an active helpful rep on here so everything can be sorted Twice as fast,
That’s the thanks you get for all your deposits

 

[pinnit2014]

It’s varying one week to the next. Just had a good run on Bonanza so probably been depositing more than normal but not THAT much more; got an email from Redbet to say a ‘Guardrail’ has been put on account; a guardrail? That sounds quirky. So glad people are looking out for me

So, half expect the ‘pls send in your bank statements’: which isn’t happening.

Maybe it’s time to support the local land based in the near future

 

[irish-ranger]

Sign up to a casino with an active helpful rep on here so everything can be sorted Twice as fast,
That’s the thanks you get for all your deposits

He’s already tried that at @shadow123 why don’t u just stick to the likes of WH/paddy power ETC u won’t be constantly be getting hit with SOW.

 

[Davey86]

It’s varying one week to the next. Just had a good run on Bonanza so probably been depositing more than normal but not THAT much more; got an email from Redbet to say a ‘Guardrail’ has been put on account; a guardrail? That sounds quirky. So glad people are looking out for me

So, half expect the ‘pls send in your bank statements’: which isn’t happening.

Maybe it’s time to support the local land based in the near future

A Guardrail! Whatever next a slot chaperone during your playtime so ask you if you really want to increase bet or switch games because this high variance slot hasn’t paid yet but it might

 

[9HOURSAWAY]

Not expecting any sympathy,just saying how difficult the current situation is with online gaming and how hard it is
to gamble in peace.
A week ago I was a happy bunny, have accounts at playojo, mecca and grosvenor,I was vip at playojo and had just
been made a vip at mecca,
Fast forward a week,I have lost vip status at playojo, and both my mecca and grosvener accounts have been suspended.
As far as I know I have done nothing wrong at playojo,took quite a few of their free spin promos and was actively encouraged to with emails but always made sure I played free spin winnings for a long time before withdrawing and also made
deposits without claiming promos.Since losing vip status I no longer get any free spin promos and have chatted to them twice, just getting stock answers and no reply to the question why.
Contacted Mecca to find out why the account ws suspended, they said they needed to speak to me before the suspension
was lifted, told them it was the 4th time they had done it and it had taken weeks for it to be sorted each time,they promised
to phone me within 10 minutes,call never came.
Give me the wild west we used to have,never had any problems,you deposited what you liked, got paid every withdrawal if
you played at well established casinos.now we have to more or less beg to be allowed to play, watch every deposit to make
sure we dont trigger SOW,s
Really ready to pack up totally but hard to do it after 20 years of online gaming.

So many rules now, especially around kyc and sow, there're sucking the joy out of what should be a fun leisure experience (provided it's done in a responsible way of course)
Every time you log on and see a message waiting for you in the 'my account' section your heart sinks as you wonder what fuckery awaits!
I play a lot less now than I used to tbh as I Iike to play reasonably high stakes quite a bit of the time and I'm sick of being constantly checked on and I resent having to divulge personal financial information, that's why Video Slots and Casumo both got fucked off by me, just too intrusive!

 

[pinnit2014]

Yeah, think Irish is right; whilst I’m not a big WH/PP fan, I think if you’re gonna be loading up semi decent amounts then you’re best to stick with the likes of them. The Maltese are sowing on 30 quid withdrawals for Christs sake

 

[shadow123]

Guardrail ? thats a new one.
What gets me is that they have an obsession with deposits without taking winnings into account,
I have a dedicated gaming account with a healthy balance which I reluctantly submitted to all the casinos
showing all deposits and withdrawals which proves i can comfortably afford to deposit what i do due
to winnings, I have won 5k at mecca then deposited £500 and had the account suspended until i can convince
them i could afford to deposit that amount, crazy.

 

[shadow123]

So many rules now, especially around kyc and sow, there're sucking the joy out of what should be a fun leisure experience (provided it's done in a responsible way of course)
Every time you log on and see a message waiting for you in the 'my account' section your heart sinks as you wonder what fuckery awaits!
I play a lot less now than I used to tbh as I Iike to play reasonably high stakes quite a bit of the time and I'm sick of being constantly checked on and I resent having to divulge personal financial information, that's why Video Slots and Casumo both got fucked off by me, just too intrusive!

fuckery awaits , love it

 

[shadow123]

Dont think you are safe depositing large amounts anywhere now, The UK will soon be as bad as Malta with
another raft of regulations on the cards following the latest bullshit research report.
We have £2 stake limits to look foward to, thats a cert before the end of the year,not too bothered as it rarely
ends up well for me betting above that,but its going to fuck online gaming up big time.

 

[dealer wins]

Shadow I feel your pain. Ive had that Grosvenor BS, literally asking me 100s of questions about minute aspects of my slots play. For example why I played a certain slot (Rise of Merlin if I remember) twice as quickly as another slot, asking exactly why I made a 2nd deposit when I lost the one an hour ago.

Literally asking BS questions, and had nearly the same load of absolute shyte from Bet365 last year too.

I keep saying it, but UK players desperately need a reliable unlicensed casino, like we have Pinnacle for sportsbetting.

 

[pinnit2014]

Not missing much with Grosvenor...just had a whopping 10% bonus deposit offer in; woweeee. If a place can't offer at least 50% they should really just not offer anything at all.

And now at 3.5k spins w/o a bonanza bonus there, so kinda wish they would block my a/c.

May i also add, regarding Redbet and their patronising Guardrail....they still allow you to reverse. Shower of chancers.

 

[Robert Rabbit]

Dont think you are safe depositing large amounts anywhere now, The UK will soon be as bad as Malta with
another raft of regulations on the cards following the latest bullshit research report.
We have £2 stake limits to look foward to, thats a cert before the end of the year,not too bothered as it rarely
ends up well for me betting above that,but its going to fuck online gaming up big time.

It will certainly make it more difficult to beat wagering terms. Trying to get big enough wins on £2 stakes to beat thousands of pounds of wagering will be interesting.

 

[orion]

I keep saying it, but UK players desperately need a reliable unlicensed casino,

THIS
(and not only for UK players, tbh)

 

[shadow123]

Chatted to mecca again today, they said the safer gambling team might contact me sometime next week,
so I told them to close the account and if the team actually bothered to contact me i might reopen it.
Have made 13k from mecca and grosvenor combined so its cash they will not get back.
The casinos do have a lot to put with the regulations but dont help themselves, if I owned one and had a customer depositing the amounts i did, i would bend over backwards to keep them happy.
Just got playojo left now, they dont seem to want me and will probably get snotty at some stage and demand
more crap, that will be the end of my online gaming .

 

[shadow123]

THIS
(and not only for UK players, tbh)

Totally agree but think if one is set up the UKGC will just stop the payment provders allowing deposits to them.
They really are determined to kill it all off.

 

[pinnit2014]

‘Might’

‘sometime’

Think those words tell you all you need to know about how much they wanted to keep u ;-)

 

[goatwack]

Guardrails were just the beginning of casinos' new "we care a lot" initiative. Pretty swish if you ask me

Word on the street's that they have EVEN BETTER safety protocols coming up

Introducing:

SpoonGuard

PottyProtect

&

SuckleSafety

 

[ternur]

Guardrail

Guardrail ?

PottyProtect
&
SuckleSafety

A word learned is a beer earned.

 

[asidea]

Chatted to mecca again today, they said the safer gambling team might contact me sometime next week,
so I told them to close the account and if the team actually bothered to contact me i might reopen it.
Have made 13k from mecca and grosvenor combined so its cash they will not get back.
The casinos do have a lot to put with the regulations but dont help themselves, if I owned one and had a customer depositing the amounts i did, i would bend over backwards to keep them happy.
Just got playojo left now, they dont seem to want me and will probably get snotty at some stage and demand
more crap, that will be the end of my online gaming .

Paddy power suspended my acc. weeks ago, thats because i happened to chat @bingo, saying i'm a slot addict lol. It was a joke, as others in chat was saying the same things..as i did..i am a so on so forth....They told me the same thing that someone will ring me. It was from the gambling responsibly complaince team.I must set a gambling limit, so i agreed with the agent to do that, and they lifted the suspension. I don't deposit much @Paddy power, just an occasionally £5 or £10, so suspension is abit strange.

Therefore. do take the call @Mecca if you want your acc. to remain open, just a chat afterall.

 

[shadow123]

yep its only a chat but through circumstances i am not always able to take calls on the mobile unless i know they are coming, if you miss a call from mecca you cant call them back,you lose your place in a very long
queue,honestly took weeks for them to call me once and i dont see why i should waste my time going on
chat to try and get a call which is the only way i managed to get the last one.
I mean come on, we are the customers,they should be chasing us up not vice versa.

 

[pinnit2014]

It's almost like trying to gain access to a lucrative secret society - we may call you, we may not, but always be alert and the reward is....we will probably, maybe, we're not sure take your money. Eh?

 

[Davey86]

It's almost like trying to gain access to a lucrative secret society - we may call you, we may not, but always be alert and the reward is....we will probably, maybe, we're not sure take your money. Eh?

Someone surely must have Masonic Freemason powers who we can call upon

 

[asidea]

yep its only a chat but through circumstances i am not always able to take calls on the mobile unless i know they are coming, if you miss a call from mecca you cant call them back,you lose your place in a very long
queue,honestly took weeks for them to call me once and i dont see why i should waste my time going on
chat to try and get a call which is the only way i managed to get the last one.
I mean come on, we are the customers,they should be chasing us up not vice versa.

Tough on you..its a sorry state this gambling industry and its bsss..I don't like @Mecca myself, i used to have a acc. there but that was more then 10 years ago, i remember vaguely, they send me a email that mentioned, if acc. is inactive over a certain period, a admin fee is applicable. To me that is wrong, so i ignored email, and just let them close my acc.

 

[pinnit2014]

Someone surely must have Masonic Freemason powers who we can call upon

Paging FordPlay as we speak