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casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
gambling strategy on slots? If there was everyone would be using it and slots wouldn't exist. What a ridiculous excuse to use to not give a player their winnings. Enough for me never to go to this casino.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Hi @Reggiestyles

I am on holiday at the moment, and Max is tending to personal business, but I would encorage you to submit a PAB with us as soon as possible. We can get to this next week and hope ot get some clarity on this. Thanks!!

Cheers!
 

Reggiestyles

Newbie member
Joined
Dec 26, 2018
Location
Toronto, Canada
Thanks, @Casinomeister. I sent you a private message to confirm something about the PAB process. I’ll wait for a response there before submitting.

Having said that, I greatly appreciate the site/forum, and the fact that @BitcoinGamesCasino is at least here and active in this thread. I’m confident we can get this resolved, and my winnings paid in full as we work through the facts. As others are noting, there is no such thing as a “slots strategy”, so hopefully Bitcoin Games Casino is already reviewing their stance and will have some good news to share with everyone before I even submit ;)

— an optimist
 
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BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Hi Reggie,

Just writing here to confirm that we have replied to the complaint via CasinoGuru, which we see you have read and replied already.

We will continue to address the case there.

Many thanks,
BitcoinGamesCasino
 

Reggiestyles

Newbie member
Joined
Dec 26, 2018
Location
Toronto, Canada
Awesome, and thank you. I know we are miles apart at the moment, but I do appreciate and commend you for engaging in the process.

I really hope this is all just a misunderstanding / some incorrect trigger in an automated system - and will update the thread/community here once we either/both talk directly and/or resolve things.
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Played there only once. Cashed out with no problem but I just wasnt accustomed to paying in bitcoins. Furthermore, they do not seem to have too many games. Just my 2c.
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Played there only once. Cashed out with no problem but I just wasnt accustomed to paying in bitcoins. Furthermore, they do not seem to have too many games. Just my 2c.
Dear chuchu59,

We want to thank you for your feedback! We continuously work to make sure our players get the best experience with our Casino.

With that being said, we are always releasing new games onto our website from reputable gaming providers that our players can enjoy, we feel there is a wide selection available depending on your taste.

Hopefully see you on our site again, if you have any questions or encounter any issues - please feel free to contact us on [email protected] or use our Live chat function on our website, we're always happy to help!

Best regards,
BitcoinGamesCasino
 

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